Oaklands Surgery
Oaklands Surgery is a family practice physician located in Canvey Island, England. They provide healthcare and medicine services to their patients.
Introduction to Oaklands Surgery
Oaklands Surgery is a family practice physician located in Canvey Island, England. The company has been providing healthcare services to the local community for several years. Oaklands Surgery is known for its commitment to delivering high-quality medical care to patients. The company's team of physicians, nurses, and staff strives to make each patient feel comfortable and cared for.Services & products
Oaklands Surgery offers a range of healthcare services. Patients can receive general medical care, including check-ups, sick visits, and preventative care. The company also offers specialized services, including women's health, children's health, and chronic disease management. Oaklands Surgery provides a variety of medical products, including medications, medical supplies, and equipment.Location
Oaklands Surgery is located in the Central Canvey Primary Care Centre on Long Road. Canvey Island is a small town in Essex, England. The area is primarily residential, but there are several businesses and shops nearby. Patients can expect to experience a friendly and welcoming atmosphere at Oaklands Surgery. The area is well-served by public transportation, with several bus stops within walking distance. The three closest public transportation options are the Long Road bus stop (0.1 miles), the Northwick Road bus stop (0.2 miles), and the Canvey Island Station train station (1.1 miles).Benefits
Oaklands Surgery stands out from other healthcare providers due to its commitment to patient care and satisfaction. The company's team of medical professionals is highly trained and experienced, ensuring that patients receive the highest quality of care possible. Oaklands Surgery also offers a range of specialized services, ensuring that patients can receive the care they need in a convenient and timely manner.Good to know
Patients should be aware that Oaklands Surgery requires appointments for all medical services. Additionally, the company has a strict cancellation policy, and patients who miss appointments may be subject to a fee.Reviews
Customers have had positive experiences with Oaklands Surgery, praising the company's friendly and knowledgeable staff. Patients appreciate the convenience of the location and the range of services offered by the company. Overall, Oaklands Surgery is highly recommended by patients for its high-quality medical care and excellent customer service.Amenities
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waiting room -
online booking
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wheelchair accessible
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insurance accepted
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pediatric care
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geriatric care
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same day appointments
FAQ
What specific services does your Family Practice offer?
At Oaklands Surgery, we offer a wide range of services including general medical care, women's health, child health, immunizations, travel vaccinations, and minor surgery.What is the experience and qualification of the physicians?
Our physicians at Oaklands Surgery are highly experienced and qualified. They are all registered with the General Medical Council and have completed extensive training in family medicine.What insurances do you accept?
We accept a variety of insurances including Bupa, Aviva, AXA PPP, WPA, Vitality, Simplyhealth, and Cigna. However, we recommend contacting your insurance provider to confirm your coverage before scheduling an appointment.What is the process for scheduling an appointment?
Scheduling an appointment at Oaklands Surgery is easy. You can either call us at 01268 682303 or book an appointment online through our website. We offer both same-day and advanced appointments to accommodate your needs.What is the protocol for after-hours emergencies?
If you experience a medical emergency outside of our regular office hours, please call NHS 111 for assistance. In case of a life-threatening emergency, please call 999 or go to your nearest emergency room.Reviews
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Jenna Brodie
Yesterday I took my 4 month old baby in for his PCV vaccination. Once inside the practitioner's room, I was ordered to put on a mask by the head nurse. I politely explained my reasoning for not wearing one, one of the reasons being that I was asthmatic, the second being I needed to comfort my child. She point blank refused to vaccinate him unless a mask was worn. I went straight to reception to inform them she was refusing and asked if my mother, who came with me that day could take him in masked instead. The reception staff agreed, but was then instructed by the head nurse that she was not going to see him unless a consent note was written and signed by myself giving my mother permission to take him in. I did this right away. 20 minutes later a member of reception staff approached me again, and told me the head nurse was still not satisfied with what I had written and to rewrite and sign. At this point my mother was waiting inside the other waiting area that she had been sent to, unaware of what was going on, trying to comfort my now screaming baby. I met my mother to explain what was happening and to calm baby. The head nurse came out of her room and continued to argue with me, refusing to vaccinate my son until this paper had been signed by myself, which I did yet again. Extremely upset by events, my husband arranged to speak to the manager at the Gp that afternoon. When he asked to see there policy on face masks. The answer he recieved was that the timing had been extremely unfortunate, as two hours after I had left the Gp, they had recieved a email with a new policy stating that masks were no longer required to be worn inside the practice!!!!!!!!!!!! But the nurse was completely correct to do what she did at the time. Something so important that should have taken 10 minutes, took over an hour. The situation left me and my mother extremely upset, and I had my baby and 3 year old in tears. By the time my baby had recieved his vaccine he, was extremely worked up. It is not a legal requirement to wear a mask and it is certainly not a good enough reason to refuse vaccination to a baby. And we have never been asked to write out a consent notes before allowing vaccinations to proceed. I am extremely disgusted with yesterdays treatment and the reasoning given for the head nurses actions. My husband is still seeking explanation.
15-05-2023
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Jordan Boon
15-05-2023
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Maf john Luderman
Not a bad surgery... yet to see a gp though
28-02-2023
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Kevin Sperrin
Absolutely mess. I have been waiting over an hour for them to print a letter. Unhelpful reception who just said doctor has to do it and does not know when. Sitting here for this hour I have heard many people complain. Is this the new nhs
29-01-2023
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Ricky Huggins
29-11-2022
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Ian Spencer
Can't be bothered to answer the phones it seems. My partner is on the ph waiting to get through right now . She has been on the phone holding for over an hour and 25 mins of that she is apparently number 1 in the queue! .last rime I rang the surgery I rang from the car in Southend 10 miles away I was on hold all the way from Southend to canvey ,finally actually walked in to the surgery where there was only one receptionist talking on the phone with no effort to hurry to answer the next call. I am now standing in front of the receptionist still on hold !!!!! Unacceptable
29-11-2022
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M B
By far the best surgery we've been registered with. Let's be honest, all surgeries have their issues with answering calls and giving appointments, but balance that against the amount of patients they have registered Vs doctors and nursing staff - wait times are often longer than we'd like. But the staff will always try to fix issues and whenever I've given constructive, polite and sensible feedback to the practice manager (Tracey), it has always been acted on. Pointless and unhelpful moaning isn't productive and doesn't fix issues - give them something to work to and they will. I've had my own issues with appointments, but I accept it's just down to appointment slots and demand. Well done team Oaklands Surgery, keep striving to be better, it is working!!
29-11-2022
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My review Account
So unprofessional
29-06-2022
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Cara Riley
Fantastic service today. Got booked in for an afternoon appointment. Lovely doctor. Very thorough. Arranged tests, sent prescription through to my pharmacy. I'm very impressed, considering how things have been since covid. Friendly, knowledgeable and efficient. Well done.
29-05-2022
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Linda Byrne
Never had a problem always spoken to nice and helpful receptionist always try to help and sort things out
29-05-2022
