Oak Garden Machinery
Oak Garden Machinery is a company based in Thame, England that specializes in providing lawn equipment rental services, ATV rental services, and machinery and equipment for various purposes. They also offer cars, boats, and motorcycles for rental. Their location is at Unit 2, Camp Industrial Estate, Rycote Ln, Milton Common, Thame OX9 2NP, United Kingdom.
Introduction to Oak Garden Machinery
Oak Garden Machinery is a family-owned business founded in 2001. The company is dedicated to providing top-quality machinery and equipment for lawn care and outdoor recreation. What makes this company unique is their commitment to customer satisfaction and their expertise in the industry.Services & Products
Oak Garden Machinery offers a variety of services, including lawn equipment rental and ATV rental services. They also provide sales and repairs for all types of machinery and equipment related to outdoor recreation, such as cars, boats, and motorcycles.Location
Located in Thame, England, Oak Garden Machinery is situated in a thriving industrial estate. The area is home to many businesses related to manufacturing, logistics, and distribution. Customers can expect to experience a bustling atmosphere with plenty of amenities nearby. The closest public transportation options are the Thame train station (2.6 miles), the Haddenham & Thame Parkway train station (4.4 miles), and the Milton park & Ride bus stop (0.5 miles).Benefits
Customers should choose Oak Garden Machinery for their exceptional customer service, competitive pricing, and extensive knowledge in the industry. The company is committed to providing the best experience possible for their customers.Good to Know
Customers should be aware that Oak Garden Machinery only operates during regular business hours and is closed on Sundays.Reviews
Customers have praised Oak Garden Machinery for their friendly and knowledgeable staff, fast and efficient service, and high-quality equipment. Many customers have become repeat clients due to their positive experiences with the company.FAQ
What types of ATVs do you offer for rental?
We offer various types of ATVs for rental, including sport, utility, and youth models. Our selection includes both two and four-wheel drive options to suit your needs.What types of lawn equipment do you offer for rental?
We offer a variety of lawn equipment for rental, including lawn mowers, string trimmers, leaf blowers, and hedge trimmers. Our equipment is reliable and from trusted brands in the industry.How long can I rent the equipment for?
We offer flexible rental periods to accommodate your needs. Depending on the equipment and availability, you can rent our equipment for a few hours, a day, a weekend, or a week. Contact us for more information on specific rental periods.What is your policy for damages or accidents while using the ATV?
We require all renters to sign a liability waiver and provide a credit card for a security deposit. In the event of damages or accidents, the renter is responsible for the cost of repairs up to the amount of the security deposit. If damages exceed the security deposit, the renter will be responsible for the additional cost.What is the condition of the equipment and how often is it serviced?
All of our equipment is regularly serviced and maintained to ensure it is in top condition for rental. We perform routine maintenance and inspections to ensure the safety and reliability of our equipment. If you have any questions or concerns about the condition of our equipment, feel free to ask one of our staff members.Reviews
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Dominic Rowbotham
I won't be using Oak Garden Machinery again. Throughout my experience of having my walk behind lawnmower serviced I was made to feel that they were doing me a favour. If you are a domestic customer, I would think twice about using this company as they are expensive and when challenged, rude.
06-05-2023
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Brian Hughes
Rubbish don’t send what you want then won’t collect and refund terrible company
27-03-2023
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barry goodwill
I bought an item which clearly stated available on the website, after a couple of days with no corresponding I contacted the number I found on Facebook a lady named Jessica who informed me she was not in the shop at that moment but knew right away what and which item I was referring to stating she “ was able to offer an alternative item’ I declined to which she said “ let me send you what it is when I’m back at the office and then decide” few hours later I received an email with proposed item to which I declined asking her to send me a full refund off over £200 this was the start of Feb, Jessica emailed me a credit not again I contacted them to inform them I want a refund not a credit not as they did not have the item they claimed to have in stock a credit not would be of no benefit to me for their store, she said u need to wait 7-10 days for it to change to refund into your account that this is how they work it! We r now over 20 days and no money, I have now contacted trading standards and the bank to request the investigate feud! As they stopped responding after my 1st email also they asked we contact via text message which I found a little odd, AVOID AT ALL COST
27-03-2023
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Tom Cusworth
I asked for a price on an indicator as the rear right had snapped on my Aeon Cobra as well as a few other small parts of which they couldn't get through lead time. At the time Royal mail were on strike so the lead time was 3 weeks. So I supplied them with some indicators and they had to get a new relay to make these work. This was now into 4 weeks. I asked for a price for the work and it was £229. Another week had past with no update or consultation about further works i was still under the impression it would be the original price of £229. After 4 hours labour of fault finding bare in mind this is an indicator and a relay it was ready. The invoice was £469 Inc vat. Jess did say it had gone up a bit. WOW, anyway I go to collect the quad with no fuel in and now the speedometer doesn't work either. They did however deliver it back for free.thank you! Awful customer service and absolutely no consultation or discussion about amendments in costs. Plus they said they don't stock or sell my quad anymore well your website says different.
27-01-2023
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Russ Williams
27-11-2022
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T Powell
Highly recommended, superb customer service. When a very small order went missing they replaced it without question and kept me informed all along. Excellent people!!
27-11-2022
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R N
they had BLADE FOR KAAZ, OREC, YANMAR 530MM mower blade for sale that is normally in the £20 price bracket for £7. i purchased it, ...paid then 20mins later got a refund....stating item was out of stock. 5mins later the website is showing precisely the same item at £30 , and stating it is in stock. i would expect any reputable company would have honoured the advertised price....as the law states......or started a dialogue about it....not tried to B.S. their way out of an error with their pricing......they lost a customer here.
27-06-2022
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terence gregor
27-05-2022
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kevin staff
This purchase was made through Ebay and I was impressed with the service from Oak Garden Machinery. Free delivery is definately a bonus! A slight negative would be to have a description of what I have ordered on the receipt simply because I do order a lot of ground care equipment parts. I hope to do more business with you in future.
27-05-2022
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Dave Gilbert
Very personable and helpful. I had a good experience. Recommended.
27-05-2022
