O2 Shop Thurrock
O2 Shop Thurrock is a telecommunications company located in Grays, England. They specialize in providing call shop services to their customers.
Introduction to O2 Shop Thurrock
O2 Shop Thurrock is a telecommunications company located in Grays, England. The company was founded with the purpose of providing excellent call shop services to customers in the area. What makes this company unique is their dedication to providing top-notch customer service and their commitment to offering the latest technology.Services & products
O2 Shop Thurrock offers a variety of products and services to their customers. They provide mobile phones, tablets, and accessories from top brands such as Apple and Samsung. They also offer mobile phone plans and broadband services.Location
O2 Shop Thurrock is located in Unit 251 of the Intu Lakeside shopping center in Grays, England. The area is known for its large shopping center and variety of shops and restaurants. Customers can expect to find a mix of high street stores and luxury brands in the area. The closest public transportation options are Chafford Hundred Station, Grays Station, and Lakeside Bus Station, all within a mile of the shop.Benefits
Customers should choose O2 Shop Thurrock because of their commitment to excellent customer service and their dedication to staying up-to-date with the latest technology. The company offers a wide range of products and services to fit the needs of any customer.Good to know
Customers should be aware that O2 Shop Thurrock may have limited stock of certain products and services. It is recommended to call ahead to ensure availability.Reviews
Customers have praised O2 Shop Thurrock for their knowledgeable and helpful staff. They have also commended the company for their quick and efficient service. Overall, customers have had a positive experience with the company.Amenities
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phone -
internet access
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private booth
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voicemail
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headset
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wi-fi
FAQ
What is the cost per minute for local and international calls?
At O2 Shop Thurrock, we offer competitive rates for both local and international calls. Our prices vary depending on the country you are calling, but we strive to offer affordable rates for all of our customers. You can contact us or visit our shop for more information on our current rates.What kind of calling cards or prepaid options do you offer?
We offer a variety of calling cards and prepaid options to suit your needs. Our calling cards come in different denominations and can be used for both local and international calls. We also offer prepaid SIM cards with different packages that include data, text, and call allowances. You can visit our shop to see our full range of options.Is there a limit on the length of calls or the number of calls I can make?
There is no limit on the length of calls or the number of calls you can make at O2 Shop Thurrock. You can make as many calls as you need, for as long as you need. We want to ensure that our customers have the flexibility to use our services as they see fit.What is the quality of the phone lines and connections?
We pride ourselves on providing high-quality phone lines and connections at O2 Shop Thurrock. We use top-of-the-line equipment and technology to ensure that our customers have clear and reliable connections for their calls. If you experience any issues with our service, please let us know so we can address them promptly.Are there any additional fees or hidden charges for using your services?
We do not have any hidden charges or additional fees for using our services at O2 Shop Thurrock. The rates we quote for calls and other services are all-inclusive, so you can use our services with confidence knowing that you will only be charged the quoted amount. If you have any questions about our pricing or fees, please do not hesitate to ask.Reviews
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Paul Davies
Great service
08-05-2023
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Julia Webb
Helpful staff know the items they sell
29-04-2023
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SHIFTY T
Nice place.
29-03-2023
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Jackie Lee
29-03-2023
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Stanislav Conev
29-03-2023
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Mark Clark
This store is a complete joke. I spent an hour in the store sorting out a new phone and air time plan, signed all the paperwork then the very next day got a call to say the lady in the shop had messed it all up and the amounts I need to pay were now £6 more than she told me and more than what I signed up for. I tried to call the shop but nobody bothers to pick up the phone. Total rubbish service, do not go there or use O2
28-02-2023
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Bridie Plummer
Thanks to the very kind young man I believe to bDemita(a young man with braids in his hair) for his kindness and care setting up my new sim.I am not techno savvy just old but all questions answered and
28-02-2023
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Eman Mohamed
Anthony the manager, needs training in customer service, needs to understand that it is rude to not even stand up from his seat when serving, should know what advice to give when a customer has an issue and when challenged on his attitude to stop trying the argue like a child. Don't worry I have emailed your complaints department and sent to your social media links, as you have suggested in your other review response, he seemed to not even care that I was going to follow up with a complaint. Absolutely disgusted with the service received from Anthony! His colleagues don't seem to think much of him either, however your phone customer service restored my faith in O2 and his colleagues who were helpful. Never had to deal with O2 face to face in 20 years being a customer, that was a painful experience.
29-12-2022
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d mj
Poor customer service experience. The Store Assistant seemed more concerned with texting on her phone inbetween dealing with my problem - very, very unprofessional! Transfered through to Customer Services from inside the store - store couldn't get in to my account due to the updating of their systems! The Customer Service line was absolutely terrible, I could hardly her the lady due to background noise and a very quiet voice. Coming from Witham to the Lakeside Store - I'd rang Customer Services earlier this week but eventually hung up, the lady could not 'understand' my problem - only compounded my frustration. Pleased my contract is finishing soon - after 20+ years as a o2 customer I've had enough and going to give another network a crack.
29-12-2022
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terry thomas
29-11-2022
