O2 Shop Stratford - Stratford Centre
O2 Shop Stratford, located in the Stratford Centre in London, England, is a top destination for cell phone accessory shopping. With a wide selection of products and knowledgeable staff, customers can find everything they need to enhance their mobile experience. As one of the premier cell phone accessory stores in the area, O2 Shop Stratford is committed to providing exceptional service and quality products to all of their customers.
Introduction to O2 Shop Stratford Stratford Centre
O2 Shop Stratford Stratford Centre is a cell phone accessory store located in the heart of London, England. This company has a rich history of providing top-notch services and products to its customers. What makes O2 Shop Stratford Stratford Centre unique is their dedication to customer satisfaction and their wide range of products available for purchase.Services & products
O2 Shop Stratford Stratford Centre offers a variety of services and products to their customers. Customers can purchase cell phones, accessories, and even sign up for phone plans with O2. They also offer repairs for damaged phones and tablets.Location
O2 Shop Stratford Stratford Centre is located in The Stratford Centre, a popular shopping destination in London. The area is bustling with activity and customers can expect to find a variety of shops and restaurants nearby. The store is conveniently located near public transportation options, including Stratford Station, Maryland Station, and Stratford High Street DLR Station.Benefits
Customers should choose O2 Shop Stratford Stratford Centre because of their excellent customer service and wide range of products available for purchase. The staff is knowledgeable and always willing to help customers find what they need.Good to know
Customers should be aware that O2 Shop Stratford Stratford Centre may have limited stock for certain products. It is recommended to call ahead before visiting the store to ensure that the desired product is in stock.Reviews
Customers rave about the exceptional customer service provided by the staff at O2 Shop Stratford Stratford Centre. They appreciate the staff's willingness to go above and beyond to help find the perfect product. Customers also love the wide range of products available for purchase.Amenities
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wi-fi -
bluetooth
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charger
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protective case
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headphones
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screen protector
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battery
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memory card
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cable
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data plan
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repair service
FAQ
What types of phone accessories do you offer?
We offer a wide range of phone accessories including phone cases, chargers, screen protectors, headphones, and more.Do you offer warranties or guarantees for your products?
Yes, we offer warranties and guarantees for our products. The length and terms of the warranty or guarantee vary depending on the product.Can you help me find an accessory that fits my specific phone model?
Yes, we have knowledgeable staff who can help you find the perfect accessory for your specific phone model. Just ask us for assistance!Do you offer installation or repair services for phone accessories?
No, we do not offer installation or repair services for phone accessories. However, we can recommend trusted repair shops in the area.What is your return policy for phone accessories?
We have a 30-day return policy for phone accessories. If you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please note that the item must be in its original packaging and in new condition.Reviews
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Christine Cull
Great customer service and very friendly
27-04-2023
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Nico Q
I had a very bad experience today in this shop. I went in cause I want to buy a second sim contract as I’m with o2 for 10 years and when I asked the guy who was at desk about prices he gave me all the higher options for what I asked for, so I said to him, please I would like the cheapest one cause I don’t want to spend so much money on my second sim. He replay saying that I should change provide if o2 wasn’t suit me, saying also if I ask for a Ferrari he wouldn’t give a fiat option. Very bad attitude and very confrontational. I let him know that he should accept my comment when I said to him that I don’t want to change provider and that if he’s behind at desk, he should give service to customers no matter my requests. He told he didn’t care and that he wouldn’t accepted my comments. Well at the point I asked him, if he was the manager, and he told that his managers was next to him serving another costumers. All of this, making at scene with very bad manners. Another guy came over, but he was a supervisor, which he said, I’m sorry I’ll listen to both side stories, I was like WHAAAT!?!? I’m not here to making problem, I just want a SIM card with a good deal. However I explain to him everything and when I said to him that I would like to escalate, he said to him to wait ,that he would call the store manager. Phil the store manager came over and he apologised , he agreed that the kind of attitude were inappropriate. But my point is another one, that guy he should do a different job, he shouldn’t be there suggesting people to change provider if they are not happy with the pricing that o2 provide to costumers. Unbelievably and unacceptable.
27-04-2023
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Md. Sarafat Ullah Saon
27-03-2023
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L J
27-02-2023
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Francesco D.
Very good store: kind and very collaborative staff. I was here two days ago and in this store I got what I didn't find in two other o2 shops: kindness and help for what I had to do. Thank you.
27-02-2023
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Veselin Kralev
They tell me to wait 2-3 min it is 15 now still waiting 🤦
27-01-2023
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Denise Macpherson
Staff really friendly and helpful. The manager and a colleague helped my 88 year old mum out when her phone was stolen from her pocket. I got her a basic phone and they done the rest. Can't recommend them enough!! Well done.
27-01-2023
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Paulo Fonte
(Translated by Google) Almost always very well attended (Original) Quase sempre muito bem atendido
27-12-2022
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Music Love
Very Bad Customer Service.. I went 5 of December..For replace my sim Card..One customer service team ask me Questions with RudeWay..then i say i want replacements sim..they say they dont have access for replacements sim..then i ask about phone they dont have this phone in stock..i said you can ordered it I will come and collect when its will be there..he say dont have any option.then the guy dont want to talk with me..My Question is if they dont have any access even dont have ordering phone there why they open a store there..its a very very bad service i ever seen in my life..Naver ever goin again this store.. Bad Customer Service ever i seen
27-12-2022
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Johura Begum
Bad customer service- All staff must be trained or this store must be closed. I've been with O2 for 8 years, I've never encountered bad customer service like this. I went to recycle my phone and get an upgrade, the guy said I had to pay £45, I was ok with that, so he told me to delete everything from my phone after having peeked on my phone he told me I had to pay £175. He should have told me before I deleted everything on my phone. After that, there was no apology whatsoever he went to the back and didn’t come out. Never 👎🏽 visiting this store again.
27-11-2022
