O2 Shop St Albans
O2 Shop St Albans is a telecommunications company located in St Albans, England. They offer a range of services including battery stores, call shops, and shops & shopping.
Introduction to O2 Shop St Albans
O2 Shop St Albans is a telecommunications company that offers a wide range of products and services to its customers. The company has a rich history, having been founded many years ago, and has since grown to become a household name in the telecommunications industry. What makes this company unique is its commitment to providing high-quality products and services that meet the needs of its customers.Services & products
O2 Shop St Albans offers a variety of services and products to its customers. Some of the services offered include phone repairs, phone upgrades, and SIM card replacements. In addition, customers can purchase a range of products such as mobile phones, tablets, and accessories.Location
O2 Shop St Albans is located in the heart of St Albans, a vibrant and bustling city in England. The area is known for its wide range of businesses, including shops, restaurants, and cafes. Customers can expect to have a great shopping experience when visiting the area. The shop is conveniently located near public transportation options, including the St Albans City railway station, St Albans Abbey railway station, and St Albans Bus Station.Benefits
Customers should choose O2 Shop St Albans because of the company's commitment to providing high-quality products and services. The company has a team of knowledgeable and experienced staff who are always ready to assist customers with their needs. In addition, the prices offered by the company are competitive and affordable.Good to know
Customers should be aware that O2 Shop St Albans is primarily a battery store and call shop. While the company offers a range of products and services, its focus is on providing customers with high-quality batteries and phone call services.Reviews
Customers have praised O2 Shop St Albans for its excellent customer service and knowledgeable staff. Many customers have also commented on the competitive prices offered by the company. Overall, customers have had a positive experience when dealing with O2 Shop St Albans.Amenities
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free delivery -
in-store pickup
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variety of brands
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phone
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internet access
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wi-fi
FAQ
What types of batteries do you specialize in?
We specialize in a wide range of batteries including those for mobile phones, laptops, cameras, and other electronic devices.What is your return policy on battery purchases?
We offer a 30-day return policy on all battery purchases. If the battery is defective or does not meet your expectations, we will gladly exchange or refund your purchase.Do you offer installation services for your batteries?
Yes, we offer installation services for batteries purchased from our store. Our trained technicians can install the battery in your device quickly and efficiently.What is the quality of the phone lines and connections?
We strive to maintain high-quality phone lines and connections to ensure that our customers have a smooth and uninterrupted experience when communicating with us.Are there any additional fees or hidden charges for using your services?
No, we do not have any additional fees or hidden charges for using our services. We believe in transparency and honesty when it comes to our pricing, so you can trust that the price you see is the price you pay.Reviews
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Michael Wachira
Worst experience ever. The two gentleman at the counter had no respect for customers or staff and chose to speak Ill of customers when they were not present. Spoke down to me as if they knew their information but presented as staff who were very ignorant. Horrible experience. Will never go again. The female collègue was very helpful. I have respect for her as she has to work with those two.
29-04-2023
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Ryan Brewerton
Helpful shop
29-04-2023
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Laura Jacob
29-04-2023
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Komz Xoxo
Terrible customer services young blonde boy was working with air pods in I’ve never seen it did not ask me if I needed help or anything just pointed to Samsung galaxy fold. Maybe they just don’t like black people or they assumed I was there to rob them also I was very emotional and not one person asked to see if I was okay regardless of the situation
28-02-2023
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Nai
TLDR: They can’t help/ won’t help If you’ve got an issue, you’re better off calling customer service rather than dealing with the staffs in person. They can’t do anything to solve your issues, I quote from what looks like the store manager, “otherwise we’ll have a long queue all the way out the store”. Stinky attitude from manager, made me want to leave o2 even though I wasn’t planning on it before the visit.
28-02-2023
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Wums
Air conditioning was broken in Dec & still broken 3rd Jan. Had no offers in-store, best to shop online & get your items posted to you. Some very helpful staff, others not.... probably cos of the uncomfortable working conditions
29-01-2023
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Gordon McGregor
Salesman was not very knowledgeable , we went to hemel Hempstead. Totally different.
29-12-2022
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Elaine Sharpe
Only two staff and both busy. No apology offered as to the wait. When asked they were busy. Firstly if customers waiting it's only polite to apologize and ask if they are able to wait and secondly if they are that busy close the shop until there are staff available. Deeply unimpressed.
29-10-2022
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Arthur Gapas
Really great customer service, Zahra was very helpful and professional
29-10-2022
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Mark Johnston
I attended on the 29/09/22 to swap from PAYG to Sim only, a supposedly simple task. I spoke with Kristain who went through the procedure and assured me the swap would be complete quickly. Alas after two days of no service on either my PAYG sim or my new monthly plan I phoned O2 it would appear that he failed to submit the change. Very poor service and when I queried that lack of service on both Sims with the manager he was disinterested at best. After 11years I’ve left O2 and moved to another provider
29-10-2022
