O2 Shop Harlow
O2 Shop Harlow is a call shop located in Harlow, England. They specialize in providing telecommunications services to their customers.
Introduction to O2 Shop Harlow
O2 Shop Harlow is a telecommunications company located in Harlow, England. The company was founded with the purpose of providing top-quality telecommunications services to the community. What makes this company unique is its commitment to customer satisfaction and its expert team of professionals who are always ready to assist customers.Services & products
O2 Shop Harlow offers a wide range of services including phone contracts, pay-as-you-go options, and broadband services. Customers can also purchase the latest smartphones and accessories from the company.Location
Located at 35 Broad Walk, O2 Shop Harlow is situated in a bustling area of Harlow. The area is home to several shops, restaurants, and businesses. Customers can expect to have a great shopping experience in the area. The closest public transportation options are the Harlow Bus Station (0.2 miles), Harlow Town Train Station (0.4 miles), and Harlow Mill Train Station (1.1 miles).Benefits
Customers should choose O2 Shop Harlow because of the company's commitment to customer satisfaction. The team of professionals at the company are highly skilled and always ready to assist customers with any questions or concerns. The company also offers competitive prices and a wide range of services to meet the needs of all customers.Good to know
Customers should be aware that O2 Shop Harlow is a call shop that specializes in telecommunications services.Reviews
Customers have given O2 Shop Harlow rave reviews for its excellent customer service and expert team of professionals. Many customers have also praised the company for its competitive prices and wide range of services.Amenities
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phone -
internet access
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private booth
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voicemail
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headset
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wi-fi
FAQ
What is the cost per minute for local and international calls?
Our cost per minute for local and international calls varies depending on the destination. We have a list of rates for each country available at our shop, and our staff can provide you with all the necessary information.What kind of calling cards or prepaid options do you offer?
We offer a variety of calling cards and prepaid options to suit different needs and budgets. Our calling cards can be used for both local and international calls, and our prepaid options include bundles of minutes for specific destinations.Is there a limit on the length of calls or the number of calls I can make?
There is no limit on the length of calls or the number of calls you can make. You can use our services for as long as you need, and make as many calls as you want.What is the quality of the phone lines and connections?
We take pride in providing high-quality phone lines and connections to ensure that our customers have a clear and reliable service. Our equipment is regularly maintained and updated to ensure optimal performance.Are there any additional fees or hidden charges for using your services?
We do not have any hidden fees or charges for using our services. Our rates are transparent and we provide all the necessary information upfront. However, some destinations may have additional fees imposed by local operators, which we have no control over. We will inform you of any such charges before you make your call.Reviews
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Steven Goddard
Fantastic Service
29-04-2023
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William Underwood
Very friendly and professional, very attentive and all of them are extremely knowledgeable. Would recommend them to anyone, and love my new phone
29-03-2023
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Andrew Day
28-02-2023
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Eunice Agbo
Great customer service!
28-02-2023
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Philip Roberts
Very nice and helpful
28-02-2023
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JOHN BISHOP
I popped into The Harlow store on Friday 23rd December last week and have to say I was very impressed by the customer service I received. I was greeted by a pleasant young chap named Bayley . He was polite and friendly at all times . I explained to him that I was only looking to change tariffs and he could not have been more helpful . He found me a much better deal for what I wanted .He also told me about new Broadband offers available and new phone deals etc but at this time i did not need these particular services. In a time where good customer service is hard to find I have to say it was refreshing to come across a young man who spoke with such confidence and had good manners and this should be rewarded .
29-12-2022
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Mark Cairns (Sparky2891)
I would like to highlight how great the customer service was in this particular store. I originally visited for an upgrade and went through the process a couple of times, which were incorrectly processed. This ensued in my account being frozen and unable to upgrade at all. Which the store themselves and customer services were unable to resolve. Obviously not the best experience to start as this left me unable to process anything regarding my account upgrade for a week or so. However the service during this period was second to none. Sam the assistant manager of the store, escalated it as quickly as he could and even took my number and updated me himself every day on the situation. As soon as it was possible to process again, i returned to get it done, where Sam himself took the time to process my order personally to ensure it was done on this occasion. I certainly appreciate the effort that went in to getting my issue resolved and honestly can't fault the store. I'm now writing this from my brand new shiny device. It's certainly nice to see that not all customer service is dead and buried. Thanks again Sam 👍👌
29-10-2022
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Korin Stone
Last time I visited I had the most amazing guy I think he was the manager but today was so so bad. Went in with my daughter there was no staff! A guy took my number said he would text in half an hour when it was my turn. And hour passed and I walked back in because my carpark ticket was running out, to which he shouts over "oh sorry I forgot to text you!" I then asked the employee who dealt with me (long hair) about the o2 customer discount which is clearly stated online and my sister just received it to which he argued with me for 15 minutes and was adamant it was NOT a thing! Finally mentioned the only way of doing it was to add someone onto an account...to my confusion I asked well can I not just do that then?? (Baffled as to why he didn't mention it straight away) then when sat at the desk he proceeded to try and sell me 12gb for £12 per month and 20gb for £20?? Luckily I'd checked whilst they sent me away the 1st time and seen online 160gb for £20 which is quite abit different!!! So not only was he trying to not give me a discount as a current customer he was trying to rip me off aswell!!! If this is how you treat your loyal o2 customers i have no words....im absolutely raging about this customer service and won't be recommending o2 to anyone ever again.
29-08-2022
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Mihai Bacalu
29-07-2022
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Anita Mitchley
I was met at the door by a bright enthusiastic young man asking if he could help. After explaining the problem I had with my phone he got another guy over to help. He was helpful, polite and patient and soon had the phone sorted out. It was a real pleasure to go into this store and be treated so nicely and to get my problem sorted in such a nice manner. Thank you guys
29-07-2022
