O2 Shop Bluewater
O2 Shop Bluewater is a company located in Greenhithe, England. They specialize in cell phone accessory stores, computer wholesalers, mobile phone repairs, shops & shopping, computer hardware & software, and telecommunications.
Introduction to O2 Shop Bluewater
O2 Shop Bluewater is a mobile phone and telecommunications company located in Greenhithe, England. The company has a rich history that spans over several years, and its primary purpose is to provide customers with high-quality services and products that cater to all their mobile phone needs. What makes this company unique is its focus on providing customers with personalized attention and customized solutions that meet their specific needs.Services & Products
O2 Shop Bluewater offers a wide range of services and products, including cell phone accessories, computer hardware and software, mobile phone repairs, and telecommunication services. Customers can choose from a variety of mobile phone plans, purchase the latest cell phone models, or have their phones repaired by the company's expert technicians.Location
O2 Shop Bluewater is located in the heart of the Bluewater Shopping Centre, which is one of the largest shopping destinations in the UK. The area is known for its vibrant atmosphere and is home to numerous shops and businesses, making it an ideal location for customers looking to shop or run errands. The company is easily accessible by public transportation, with the Greenhithe Railway Station, Ebbsfleet International Railway Station, and Bluewater Bus Station all within a few minutes' walk.Benefits
Customers should choose O2 Shop Bluewater because of the company's commitment to providing them with personalized attention and customized solutions that meet their specific needs. The company's expert technicians are highly skilled and use the latest technology to repair phones quickly and efficiently. Additionally, the company offers a wide range of mobile phone plans that cater to all customers, regardless of their budget.Good to Know
Customers should be aware that O2 Shop Bluewater is a popular destination, especially during peak shopping hours. As such, they may experience longer wait times, particularly for phone repairs. However, the company's friendly and knowledgeable staff will do their best to ensure that customers are taken care of promptly.Reviews
Customers have consistently praised O2 Shop Bluewater for its exceptional service and knowledgeable staff. Many have specifically mentioned how impressed they were with the company's ability to provide customized solutions that met their specific needs. Others have commended the company's expert technicians for their efficiency and attention to detail. Overall, customers have rated O2 Shop Bluewater highly and would recommend it to others looking for mobile phone and telecommunications services.Amenities
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wi-fi -
bluetooth
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charger
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protective case
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headphones
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screen protector
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battery
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memory card
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cable
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data plan
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repair service
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onsite repair
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online support
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credit card payments
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technical assistance
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delivery service
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warranty
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after-sales service
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parking
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online booking
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pick-up service
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technician
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mobile parts
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tools
FAQ
What types of phone accessories do you offer?
We offer a wide range of phone accessories including cases, screen protectors, chargers, headphones, and more.Do you offer any warranties on your products?
Yes, we offer warranties on most of our products. The length and type of warranty varies depending on the product.Can you provide technical support or assistance with installation?
Yes, we have a team of experts who can assist with technical support and installation of phone accessories.Do you offer installation or repair services for phone accessories?
Yes, we offer installation and repair services for most phone accessories. Please contact us for more information.Do you offer any discounts or promotions for repeat customers?
Yes, we offer discounts and promotions for repeat customers. Please sign up for our loyalty program to receive exclusive offers and discounts.Reviews
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Dan
ordered an apple watch, came in to collect and was approached by Tonny who was quite dismissive and rude, explained i was picking it up, without checking the stockroom or taking any details he immediately shut me down and told me to wait for an email, i had already shown him the confirmation which was on the website. after being turned down i walked out the store and double checked the confirmation, it stated i could of collected the watch the day before. i re-entered the store and approached cheryl and explained the prior conversation between myself and her colleague, she was extremely lovely and helped me, the item was in fact in the stock room which she picked up straight away, she was really helpful. i then asked Tonny why he told me it hadn’t arrived, he went onto to tell me that it wasn’t on his computer, he didn’t even bother to check in the first place.
18-05-2023
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Rory Bruce
I went into the O2 shop today and was looked after by a man called Tonny. He was very polite and very competent. O2 should feel proud to have him as a member of staff!
18-05-2023
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Suzie Roost
There are definitely not enough staff in this shop. Staff were not interested, bothered, or apologetic that there was no one to serve me at the till.
18-04-2023
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Neil Spencer
Seem to know their stuff!
18-04-2023
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Anthony Rogers
Very helpful
18-01-2023
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Michelle Hutchinson
I went in a couple of times about a WiFi issue caused by phone customer service and saw Tony who was really lovely and helpful. Had to go back on Christmas Eve to further sort out the mess and saw Harry and Lucia. They were equally fantastic and really went above and beyond to sort out the mess caused by customer services. Despite customer services being incredibly difficult when I phoned while I was in the store and hanging up, both Harry and Lucia persevered until it was all sorted. I cannot rate the staff highly enough, they are all a real asset to the company and made me decide to stick with 02 after a terrible experience with the phone side of the company. Thank you so much guys, you’re awesome!
18-01-2023
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Alex Hutchinson (spacehyena)
The staff in this store are incredibly helpful. Lucia and Harry were both amazing and so patient helping my mum with an issue with her mobile WiFi on Christmas Eve. I'm sure they'd have both much rather been at home but we're so glad they were in to help. Absolute credit to the organisation. Couldn't praise them highly enough, thank you so much to both of them.
18-01-2023
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James Jones
Manager guy on the door extremely rude and incompetent, better off without a phone than to go here.
18-01-2023
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Selin Cingoz
18-12-2022
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Krusty Kamper
Went to the shop to buy a new phone. Arrived at about 10:45, and was told to come back in an hour. An hour later was told again, come back in another hour. After nearly 3 hours finally got to talk to someone. He just gave us attitude, and was not helpfull at all. My wife asked a question and was told " Do you want me to do this or answer your question. I don't multi-task" Left the shop at about 2:00pm totaly disgusted with O2 and it's staff. Edit: after reading previous posts about the same issue, maby O2 ought to send in a "SECRET SHOPPER" to see how they opperate. I went to the Chatham shop the next day, couldn't have been more friendly or helpfull. this is how it should be done!!!!!
18-12-2022
