O2 Shop Basildon
O2 Shop Basildon is a telecommunications company located in Basildon, England. They offer a variety of services including call shops, mobile network operators, screen repair services, watch stores, and telecommunications. In addition, they also provide machinery and equipment for their customers. O2 Shop Basildon is a one-stop-shop for all your telecommunications needs and shopping desires.
Introduction to O2 Shop Basildon
O2 Shop Basildon is a part of the O2 mobile network operator and is located in Basildon, England. The company was established to provide customers with reliable and efficient telecommunication services. What makes this company unique is their excellent customer service and their expertise in providing mobile network services.Services & products
O2 Shop Basildon offers a wide range of services including mobile phone contracts, prepaid plans, screen repair services, and watch stores. They also provide call shops for customers to make international calls at affordable rates.Location
The O2 Shop Basildon is located in the heart of Basildon's Town Square, surrounded by a variety of shops and businesses. Customers can expect to find shops such as clothing stores, supermarkets, and technology shops in the area. The nearest public transportation options are Basildon Station (0.4 miles), Basildon Bus Station (0.2 miles), and Eastgate Shopping Centre Bus Stop (0.1 miles).Benefits
Customers should choose O2 Shop Basildon because of their excellent customer service, affordable prices, and their expertise in providing mobile network services. They also offer a wide range of services, making it a one-stop-shop for all telecommunication needs.Good to know
Customers should be aware that O2 Shop Basildon is closed on Sundays and that their call shop services may have limited availability.Reviews
Customers have praised O2 Shop Basildon for their excellent customer service and their knowledgeable staff. Many have also commented on the competitive prices and the wide range of services offered.Amenities
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phone
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internet access
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private booth
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voicemail
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fax machine
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headset
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call recording
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conference call
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online payment
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wi-fi
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free roaming
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discounts
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fast network speed
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online account management
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high-definition voice
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network coverage
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international calling
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auto-pay option
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mobile service
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warranty
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parts replacement
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professional staff
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certified technician
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on-time service
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quality parts
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upfront pricing
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free estimate
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online shopping
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repair services
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delivery
FAQ
What brands of watches do you carry?
We offer a variety of watch brands, including but not limited to Rolex, Omega, Tag Heuer, and Breitling.What kind of calling cards or prepaid options do you offer?
We offer a range of calling cards and prepaid options for both domestic and international calls. Our options include Pay As You Go, monthly plans, and international calling cards.What is the quality of the phone lines and connections?
Our phone lines and connections are of high quality, ensuring clear communication for our customers.Do you provide customer support services 24/7?
We offer customer support services during regular business hours. Our hours are Monday-Saturday from 9am-6pm and Sunday from 10am-4pm.Can you provide references or customer testimonials for your screen repair services?
Yes, we can provide references and customer testimonials for our screen repair services. Please contact us for more information.Reviews
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Teresa Blackeby
Got my phone changed stuff we're great
22-05-2023 -
Tom
15-05-2023 -
Audrey Deepal
I walked to Basildon store as per the instruction provided by O2 payment store to get the security verification done as they couldn’t complete over the phone. When I walked in and ask them to complete the verification. After completing the verification I called O2 to confirm and get my enquiry solved (I’m not an O2 customer), however thry didn’t answer my call. After an hour on hold, some agent answered and did throw attitude and told me that a staff needs to call from the O2 store to confirm this. Again I walked into this store but the lady who was in the counter (Lea) denied that she can’t call and shouted at me in presence of customers which made me to feel how they are lacking of in-house process and customer service. I walked out with disappointment why O2 is considered them as their employees. O2 staff members lack of knowledge in terms of customer service.
08-05-2023 -
Mooving Cow (TMC Removals)
02 have recently stepped up their game with some good new deals, but I still think they’re a bit expensive.
29-04-2023 -
Martin Wheeler
Very helpful staff, sorted out query with minimal fuss.
29-04-2023 -
beverley page
28-02-2023 -
David Stafford
My granddaughter had an issue with her phone. A young lady in the shop was very helpful and resolved the issue with the service provider.
29-12-2022 -
Derek Sewell
Went in to get a sim only and the lady in there was great, explained all the offers and because I’m with virgin media she explained the great deal I would get being with o2. defo go back here for my upgrades etc
29-12-2022 -
Joanne Compton
Had to go in store after getting nowhere on the phone with either Virgin or O2 (30 mins + each). Lady in there was so helpful, understood straight away my issue and resolved it instantly making sure everything was set up correctly. Cannot recommend them enough and she was so friendly. Thank you!
29-12-2022 -
kevin bridgeman
Helpful
29-11-2022