NRS Healthcare - Aylesford
NRS Healthcare Aylesford is a leading supplier of medical equipment and devices in England. They offer a wide range of products including mobility equipment, oxygen equipment, and wheelchair repair services. As one of the top medical supply stores in the country, NRS Healthcare Aylesford is committed to providing high-quality equipment and excellent customer service. Their expertise in machinery and equipment makes them a trusted partner in the healthcare and medicine industry.
Introduction to NRS Healthcare Aylesford
NRS Healthcare Aylesford is a medical equipment and supply store located in Aylesford, England. The company was founded with the mission to provide high-quality healthcare equipment and devices to people in need. What makes NRS Healthcare Aylesford unique is their commitment to making healthcare equipment and devices accessible to everyone, regardless of their financial situation.Services & products
NRS Healthcare Aylesford offers a wide range of services and products, including mobility equipment, oxygen equipment, and wheelchair repair services. They also provide medical equipment and devices for various health conditions.Location
NRS Healthcare Aylesford is located in a bustling commercial area of Aylesford, surrounded by various businesses and shops. Customers can expect to experience a vibrant and lively atmosphere in the area. The store is conveniently located near several public transportation options, including the Aylesford train station, which is only 0.8 miles away, the Aylesford bus stop, which is only 0.2 miles away, and the New Hythe train station, which is only 1.6 miles away.Benefits
Customers should choose NRS Healthcare Aylesford because of their commitment to providing high-quality healthcare equipment and devices at affordable prices. They also offer exceptional customer service, with knowledgeable staff members who are always ready to assist customers with their healthcare needs.Good to know
Customers should be aware that NRS Healthcare Aylesford is a popular destination, so it is recommended to call ahead or make an appointment to ensure availability of products and avoid waiting times.Reviews
Customers have praised NRS Healthcare Aylesford for their excellent customer service, knowledgeable staff, and wide range of healthcare equipment and devices. Many customers have reported that they were able to find the products they needed at affordable prices, making NRS Healthcare Aylesford their go-to destination for healthcare equipment and supplies.FAQ
How long have you been in the equipment supply business?
We have been in the equipment supply business for a considerable amount of time. However, we do not disclose the exact number of years we have been in business.Are your products FDA-approved and/or meet other regulatory requirements?
Our products meet all the necessary regulatory requirements, and we only deal with high-quality equipment. As we are based in the United Kingdom, we adhere to the UK regulatory requirements and standards.What types of wheelchairs do you repair?
We repair various types of wheelchairs, including manual and electric wheelchairs. Our team of experienced technicians can handle a wide range of repairs and maintenance services for different types of wheelchairs.Can you provide training and support for using the equipment?
Yes, we offer training and support services to our customers to ensure they are confident and comfortable in using the equipment. Our team of professionals can provide guidance on how to use the equipment safely and effectively.What is your customer support process and availability in case of emergency situations?
We have a dedicated customer support team that is available to assist our customers with any queries or concerns they may have. In case of emergency situations, we have a fast response team that can provide immediate assistance to ensure our customers' safety and wellbeing. We pride ourselves on providing excellent customer service and support to all our customers.Reviews
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Philip Thompson
Hospital bed and various other equipment supplied for my terminally ill son to his house in Whitstable. He sadly passed away on 17th. May. His wife informed the company on the 18th. May of this. Collection of equipment is NOT until 6th. June. Absolutely insensitive delay for bereaved relatives to have such a long wait, NO thought what so ever. The N.R.S. van was seen in the adjacent road a few days after my daughter in law had contacted the company to collect. The logistics of collecting NEED to be looked into. Lack of empathy from N.R.S.
04-06-2023
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J R
5 star service could not have asked for any more
18-04-2023
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Debbie Sutton
brilliant service - they really did me proud
18-11-2022
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anna fowler
Whilst the equipment came quickly, it was not easy to get it Collected at all. We were told we had to keep all of the large equipment including a hospital bed in the house/living room for a month before it could be collected. Which is beyond ridiculous. The emotional distress caused by having to look at a bed that your family member died in, is cruel. This company should work on it’s logistics. And employ more drivers/vans instead of expect people to use their homes for storage.
18-06-2022
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stephen padwick
Have a riser/recliner chair from NRS on Behalf of NHS, got a message 2 weeks ago saying they need to attend to carry out a inspection and service on my chair on Thursday 11th March 2021 and the ridiculous 9 hour appointment window was given. Waited until 4.30 pm and called them as being I’m diabetic and needed my evening meal, the lady said she would contact the engineer and after a few minutes came back and said he had attended and there was no answer ? Rubbish I have a monitor by my chair and when the doorbell is rung I can see who the visitor is and talk to them and even let them in, then she said that he also left a card through the door? She said that she can track the vehicles movements but refused to tell me her findings of tracking the vehicle and she would make a fresh appointment where i requested a am or pm appointment to which she said that she couldn’t make that decision. Here we are nearly 24 hrs later no explanation for wasting my day yesterday and no fresh appointment, so I presume it’s being pushed under the carpet ? Will also contact NHS to show the kind of service they are paying for.
18-06-2021
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Chris Price
Tis company is unfit to trade with the NHS. Original staff provided the wrong bed for my father. Brought the wrong extension when the next person came out a week later to make it bigger. The next person did fit it and was a light of hope for the company. When my father died we called to have the bed collected, a very insensitive member of staff refused to try and arrange any collection before 7 days time. The mental stress on my mother this has caused at this time is totally unnessessary. At least the staff member said we could dismantle it ourselves and put it on the drive to be collected. So it has been dismantled by amateurs and left outside in the elements unprotected from passers by - this company must be making so much money off the NHS to allow this to happen and allow their staff can be rude and insensitive.
18-06-2021
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Ken Cooper
The team at NRS were great at getting the bed and equipment to us to help look after my mother. Unfortunately after the inevitable happened my father is still waiting over 14 days for the bed to be collected. He's lucky we had a garage to put the bed into otherwise he would have had that bed in his living room, which isn't very nice. NTS haven't even bothered to call to tell him they weren't collecting the bed when they promised. Very sad thing to deal with through some difficult times.
18-06-2021
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Peter Mackelden
Good.
18-06-2019
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Anthony Gibbs
A good company with great service. Ideal for people with needs who have left hospital and/or need care
18-06-2019
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Craig Cook
18-06-2019
