NowThen Cleaners
NowThen Cleaners is a professional cleaning company based in Sheffield, England. They offer a range of household services including house cleaning, beach cleaning, and emergency cleaning services. Their team of experienced cleaners is dedicated to providing high-quality services to ensure customer satisfaction. Whether it's a one-time cleaning or a regular cleaning schedule, NowThen Cleaners is committed to delivering exceptional results.
Introduction to NowThen Cleaners
NowThen Cleaners is a top-rated cleaning company that has been serving the people of Sheffield, England for over a decade. The company was founded with a mission to provide exceptional cleaning services to households and businesses in the area. What makes this company unique is its commitment to using eco-friendly products and techniques to maintain a clean environment.Services & Products
NowThen Cleaners offers a range of cleaning services, including house and beach cleaning services. They also provide emergency cleaning services for situations like floods and fires. Customers can choose from one-time cleaning sessions or regular cleaning schedules.Location
NowThen Cleaners is located in Sheffield, England, in the area of Tapton House Road. The area is known for its mix of residential and commercial properties, with many shops, cafes, and restaurants. The nearest public transportation options are the 120 bus at Taptonville Road, the 51 bus at Crookes Road, and the Sheffield train station, all within a 20-minute walk from the location.Benefits
Customers should choose NowThen Cleaners because of their dedication to providing high-quality cleaning services at affordable prices. The company uses only eco-friendly products, ensuring that customers' homes and businesses are both clean and healthy. Additionally, their emergency cleaning services are available 24/7, providing customers with peace of mind in unexpected situations.Good to Know
Customers should be aware that NowThen Cleaners requires a minimum of 24 hours' notice for any cancellations or rescheduling of appointments. Additionally, their services are only available in the Sheffield area.Reviews
Customers rave about NowThen Cleaners' professionalism, attention to detail, and affordability. Many customers appreciate the company's use of eco-friendly products and techniques. Overall, customers are extremely satisfied with the quality of services provided by NowThen Cleaners.FAQ
What types of cleaning services do you offer?
We offer a range of cleaning services including house cleaning services, emergency situations, and beach cleaning services.Are your cleaners fully insured and bonded?
Yes, all of our cleaners are fully insured and bonded.Do you have a satisfaction guarantee policy?
Yes, we have a satisfaction guarantee policy in place. If you are not satisfied with our cleaning service, we will work with you to make it right.What are your pricing and payment options?
Our pricing varies depending on the type of cleaning service you require. We offer payment options such as cash, credit card, and bank transfer.What is your pricing structure for beach cleaning services?
Our pricing for beach cleaning services is determined based on the size of the beach and the amount of cleaning required. Please contact us for a personalized quote.Reviews
-
Sarah Bry
Absolutely brilliant service, really thorough clean. Very professional cleaners, felt very comfortable having them in my home. Definitely using again.
28-02-2023
-
Galina Ryzhenko
I ordered a clean for the first time. They could not find parking and refused to service my address unless I secured a parking space. I had to call them to figure it out. This is very disappointing. Update: they have changed their service areas in Sheffield to exclude Kelham Island.
29-01-2023
-
Imelda Fossu
Had 2 cleanings and both of the ladies were fantastic. Done my whole flat to an amazing standard and very happy!!
29-12-2022
-
Judith Cherry
After the clean hob in my kitchen is no longer working. It was working the days and also the night before the cleaners came … and Hugo tells me that I need to call out an engineer (at my expense, of course!) and it may be a long-standing issue with the hob. I WILL NEVER USE THEM AGAIN!!!!!!!!! In response to Hugo … your first response to me did not make it clear that you would send an engineer. My initial review was positive … but that was before I discovered that the hob is now not working properly. A clean house is lovely but, given the costs of the clean, I do not need the stress of finding that a perfectly functioning piece of equipment no longer works after cleaning. I would have thought it would be an act of goodwill to cover the cost of the call out given the very high costs if your services … but our ideas on customer service clearly differ.
29-11-2022
-
Roger Purkiss
Update 2022 - I'm not sure why but they don't seem to be able to keep the staff and then put up the prices a lot - too much to be comfortable. Probably a sign of the times but we then found someone we could have a direct relationship and she's been great for 6 months. Hard to find though. Original post - NowThen have been great. We were rather wary of agencies before this but using NowThen has been really good. Always professional, respond to emails and phone calls, and are flexible when necessary. We tend to have the same person now every time which is what we like but the others who have come when necessary have all been great. Good quality, and trustworthy. Better to pay a few pounds (not lots) more rather than have the hassle of finding, hiring (and firing) your own). Recommended.
29-10-2022
-
Sarah Haigh
Great job! Punctual, efficient and speedy. Thanks very much!
29-07-2022
-
Maya Saleh
Worse company ever, got cancellation for my appointment before 2 hours of it, the reason given is the illness of the cleaner and no one can cover her, I have asked for reschedule it for the following day as I have exams and they are so unprofessional they said you can check other cleaning company, Never trust them or deal with them as they are so unprofessional
29-05-2022
-
Frances Babbage
Positive: Professionalism, Quality, Responsiveness, Value
29-05-2022
-
Drum Drum
Very poor customer service. Didn't turn up despite sending 2 emails to remind me about the appointment. No answer when rung 9 times. Wasted my whole day waiting. I finally managed to get hold of the reception the day after. Apparently the company was understaffed. Instead of informing me ASAP they tried to cover up by saying the emails were not confirmation, if so what was the point of sending the 2 reminders at the first place?? The emails clearly explained about the appointment and required access for the cleaner. I don’t recommend this company. Not professional at all. There are better cleaning companies out there.
29-05-2022
-
Jennifer Duck
We've just bought a house and it needed a deep clean before we moved in - and wow, are we impressed. It was easy to see what was included with each level on the website, and simple to book and update. It had snowed really badly so we arranged key collection from a slightly different location on the day and communication was really good. The clean itself is fantastic - the oven and carpets were additional extras but really worth it. Everything looks great and it feels so much better, we can't wait to move in now!
29-05-2022
