Novuna Consumer Finance
Novuna Consumer Finance is a financial services company based in Leeds, England. They specialize in car finance and loan services, as well as offering assistance through their helplines. As finance brokers and loan agencies, Novuna Consumer Finance provides support to both the public sector and society.
Introduction to Novuna Consumer Finance
Novuna Consumer Finance is a financial services company based in Leeds, England. The company was founded with the purpose of providing affordable and accessible finance solutions to customers in need. Novuna Consumer Finance is unique in that it prioritizes customer satisfaction above all else and strives to make the lending process as transparent as possible.Services & Products
Novuna Consumer Finance offers a range of financial services, including car finance and loans, finance brokerage, and loan agencies. Customers can expect to receive personalized assistance from experienced professionals who are dedicated to finding the best solutions for their financial needs.Location
The Novuna Consumer Finance headquarters is located in the bustling Holbeck area of Leeds. This area is home to a variety of businesses, including tech startups and creative agencies. Customers can expect to experience a vibrant and innovative atmosphere when visiting the Novuna Consumer Finance offices. The closest public transportation options include the Holbeck Lane bus stop (0.2 miles), the Cottingley Train Station (1.2 miles), and the Leeds Train Station (1.5 miles).Benefits
Customers should choose Novuna Consumer Finance because of the company's commitment to transparency and customer satisfaction. Novuna Consumer Finance offers competitive rates and flexible repayment options, making it easier for customers to manage their finances. Additionally, the company provides helplines and other resources to help customers navigate the lending process.Good to Know
Customers should be aware that Novuna Consumer Finance is dedicated to providing ethical and responsible lending solutions. The company carefully evaluates each customer's financial situation to ensure that they are able to repay their loans.Reviews
Customers have praised Novuna Consumer Finance for its excellent customer service and competitive rates. Many have noted that the company's staff are knowledgeable and helpful, and that the lending process is straightforward and easy to understand. Overall, customers have had positive experiences working with Novuna Consumer Finance.FAQ
What type of helpline services do you offer?
We offer helpline services for customers who need assistance with their car loans, including inquiries about payments, interest rates, and loan terms. Our customer service team is available to answer any questions and provide support throughout the loan process.Can I get pre-approved for a car loan?
Yes, we offer pre-approval for car loans to help customers understand their borrowing options before they start shopping for a vehicle. This allows customers to know how much they can afford to spend on a car and can help streamline the buying process.Are there any penalties for early repayment of the loan?
No, we do not charge any penalties for early repayment of a car loan. In fact, we encourage customers to pay off their loans as soon as they are able to save money on interest charges.What is the maximum amount I can borrow for a car loan?
The maximum amount you can borrow for a car loan depends on several factors, including your credit score, income, and the value of the car you are purchasing. We will work with you to determine the maximum amount you can borrow based on your individual circumstances.What are the interest rates for your loans?
The interest rates for our car loans vary depending on your credit score, income, and the value of the car you are purchasing. We offer competitive rates and will work with you to find a loan that fits your budget and needs.Reviews
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Lisa Cook
Decent selection of clothes including more expensive labels, nice staff .
15-05-2023
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Diane Nuttall
On 29th Dec 2022, i had the unfortunate experience of meeting the store manager at the Halifax branch where i had purchased 2 items and the sports direct system had crashed even though i had paid for the items i was not allowed to take them. The store manager a blonde haired young female was rude, obnoxious and belittling infront of my children. I will be taking this further with Sports direct and i will not be returning to the store
29-01-2023
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HaMi
MANAGER WITH BLONDE HAIR BLUE EYES NEEDS TO BE FIRED!!worst customer service very Rude i bought trainers from here they had multiple defects and i told her she said "i cant sell them again" like they are some corner shop boss man and said No refund and just made up excuses what kind of logic is this?? They Give Zero S**** about customers.There policy clearly says full refund for defects. Not coming back here @JD is the way
29-01-2023
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Abid Najib
Purchased a track suits it said 2 for £50 plus some other items. My bill was £130 but at the till it came upto £135. I know it's only a fiver but it's the principal and there selling point. Anyhow so I told them the 2 tracksuits are 2 for £50 it's on the shelf where I picked it up from. The staff member went down with me seen the items and quickly tried to change it and started argument with me. As I shown what the sign is reading on the product would not have any of it. So I took pictures of the products and because it's mis selling also number of her colleague where there. In which one had replied it is mis leading the way the tracksuit has been advertised. But it's not our fault excuse was some customer must have swapped the whole rack around. In which I though it was a pathetic excuse. Because what she was just 2 tops of one rack and added it on to the rack which were 2 for £50. Anyway I asked them for there names and they would not give me there as there manager was not there. Will be making complain to store tomorrow and head office. So I took pictures and made video of the products in which they admit to mis selling the product but they weren't bothered about. Shall be calling Trading standards on Monday morning. Like they say you just can't get the staff these days they are just thick as brick wall... If could give them a zero star rating, that would be to much for them. Very appalling customer service they haven't got clue and very rude.
29-11-2022
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Ganesh Muthusamy
29-10-2022
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zohaib arshad
RUDE BEYOND BELIEF! Asked for shoe size that would fit my son and was ignored completely. Asked again to get a reply "we are too busy and have other jobs too" we waited for someone else to attend when they were free but again were told not to bother them as they are busy. They walked away laughing and making rude comments. If you don't have time for your customers then why bother opening at all? Manager didn't seem to care at all and that is maybe the reason why this place has so many bad reviews I get that this is probably not your ideal job and you don't really care about people but you are not forced to work there.
29-09-2022
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Alex Avery
Great staff, all really helpful! Not as claustrophobic as other sports direct stores I've been to.
29-08-2022
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Anthony Butterworth
I went into the Halifax store today, to buy trainers, there was nobody about, I eventually found two members of staff talking and asked for a certain size, the girl looked at me as if I was something she had picked up on her shoe, and her colleague looked at a hand held and said that size was not in stock and carried on talking, customer service at its worst, I will never use this store again
29-08-2022
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Kelly Waddington
Had an issue that i wasn't sure could be resolved. The store manager Theresa was really helpful, nothing seemed to be too much trouble for her. Her staff Alyissa and a gentleman who's name i didn't get was all really helpful. They have restored my faith in good customer service 🙌 thankyou.
29-08-2022
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David Ferrari
29-07-2022
