Novia Furniture - Brent Cross
Novia Furniture is a furniture manufacturer and retailer located in London, England. Their shop at Brent South Shopping Park offers a wide range of furniture and interior design options for customers to choose from. Novia Furniture is a go-to destination for those looking for high-quality furniture and a unique shopping experience.
Introduction to Novia Furniture Brent Cross
Novia Furniture is a leading furniture manufacturer and shop located in Brent Cross, London. The company has been in business for several years and prides itself on providing high-quality furniture and interior design services. Novia Furniture is unique because it offers a wide range of furniture options that cater to different tastes and preferences.Services & products
Novia Furniture offers a variety of furniture and interior design services. Customers can purchase furniture for their homes, offices, and other spaces. The company also provides design consultation services to help customers choose the right furniture and decor for their space. In addition, Novia Furniture offers custom-made furniture options to meet specific customer needs.Location
Novia Furniture is located in Brent Cross, London, which is a bustling area filled with various shops and supermarkets. People can expect to find a range of businesses in the area, including other furniture stores, fashion stores, and restaurants. The area is easily accessible by public transportation, with the Brent Cross underground station, Cricklewood station, and Hendon station located within a few miles of the store.Benefits
Customers should choose Novia Furniture because of the company's commitment to quality and customer satisfaction. The company offers a wide range of furniture options and interior design services to meet different customer needs. Novia Furniture also provides custom-made furniture options that are tailored to specific customer requirements.Good to know
Customers should be aware that Novia Furniture is committed to sustainability and uses eco-friendly materials in its furniture production.Reviews
Customers have praised Novia Furniture for its high-quality furniture and excellent customer service. Many customers appreciate the company's attention to detail and willingness to work with them to find the perfect furniture for their space.Amenities
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customizable products -
design assistance
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quality materials
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delivery
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online shopping
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returns
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in-store pickup
FAQ
Do you offer a wide variety of furniture options to choose from?
Yes, we offer a wide variety of furniture options to choose from. Our furniture collection includes sofas, chairs, tables, cabinets, beds, and more.What is the quality of your furniture products?
We take pride in providing high-quality furniture products to our customers. Our furniture is made from durable materials and is designed to last for years.Do you offer delivery and installation services?
Yes, we offer delivery and installation services for our furniture products. Our team of professionals will deliver and assemble your furniture at your desired location.Can you provide customized furniture designs?
Yes, we can provide customized furniture designs to meet your specific needs and preferences. Our team of designers will work with you to create a unique and personalized furniture piece.Reviews
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daryoush Abidy
Great experience from start to finish. The delivery and installation of my sofa was great! I purchased a sofa and a dining set. My dining chairs are great but the legs on one of them had some scratches and i pointed it out during delivery. I was contacted the next week and was told a new set of legs were ordered for my chair. I received the new legs yesterday and im happy to see such a small issue was not ignored! Would recommend and i will definitely be coming back for more!
21-05-2023
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Minesh Shah
After sales is aweful. They have sent me a faulty chair which cost £1500. Sent emails telephone calls and messages on what's app not one call has been returned. When I called I was told someone will call back. If you are thinking of purchasing then think twice.
20-05-2023
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Jigna Loladia
Excellent cx service from Rabi also very nice selection of sofa They had good promotions
27-04-2023
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Alesha Bhavnani
DO NOT BUY FROM HERE! If your order goes smoothly and your product is satisfactory your experience might be fine. However: if anything goes wrong (the dye on my burgundy sofa rubbed off on clothes/fabrics) the headache you will face getting it sorted (I fought for a full refund and received it 4 months after constant emails, chasing them and complaints) is not worth the purchase. Don't be fooled by their flash showrooms, you're better off spending your money with a more established brand. I wish I never purchased from here in the first place.
27-04-2023
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Priyen Patel
Customer Service is probably the worst service I have ever received. My sofa was meant for delivery over 7 weeks ago and I have chased by phone and email to their store, customer services departments and received no reply. This company is a joke. I have asked for their complaints department but receive no response. Finally a reply last week after trying to just receive an update. I have been informed that I have to wait another 3 weeks for delivery, that date is this week but am still waiting on a response from them or update to my order which I have not yet received. They offered to compensate me for the delay with some out of stock table which I politely declined and am as usual waiting for a response from them and a chase up. Failing to receive a response from them this week I will complain to the Financial Service Ombudsman Service. Please stay away from this store as you will be waiting a long time for delivery (more than the 3 months they tell you), any customer service at all and the stress is not worth it.
27-04-2023
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Sarfaraz Patel
DO NOT BUY FROM NOVIA Never Buy Sofa from this company, They misrepresented the colour of the sofa we ordered and now not accepting their mistake , if you want to get in trouble and receive the item you do not want then buy from this company .We now have sofas which doest not match our room .It took 4 months for the sofa to arrive and, at the end, receive the wrong colour and Faulty Sofa. Will take this to legal .
27-03-2023
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Shah family
Poor customer service...so many other furniture shops that are in the same price band but will offer superior customer service!
27-03-2023
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Habib Salehih
Very luxurious, the theme of the place goes well with their excellent customer service. Lots of options to pick from and while being lost and need options of what sofa could be a potential buy, the team within Novia helps A lot with breaking down the options, from colours to materials being picked….. Had an excellent time shopping. Looking forward for the arrive of my orders.
27-03-2023
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Rupin Shah
The sofas are OK, but the after care is appalling!! Never shop here. I purchased a sofa and the delivery team dented my wall which I only spotted after they left my house (an hour or two after). I immediately informed Novia via email with images and have had to chase them continually for a week and half. They have finally stated it was not them that caused the damage. This is the last time I would consider shopping at this store. I would advise anyone thinking of shopping here t9 reconsider.
27-03-2023
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Medical Herbalist
Awful after sales service. Products are cheap rubbish. I suspect the good reviews are fake. Like their products which are poorly made and don't align when put together. Aftercare is non è isyeny. Once they have your money, they don't care.
27-03-2023
