Novati
Novati is a company based in Newark-on-Trent, England that specializes in sewage disposal services and building & construction. Their expertise in these areas allows them to provide high-quality solutions to their clients. Novati is committed to providing efficient and effective services that meet the needs of their customers.
Introduction to Novati
Novati is a UK-based company that specializes in sewage disposal services and building & construction. The company was founded with the aim of providing high-quality and reliable services to its customers. Novati has been in operation for several years and has built a reputation for its expertise in the industry. What sets Novati apart is its commitment to delivering innovative solutions that meet the needs of its customers.Services & Products
Novati offers a range of services to its customers, including sewage disposal, building construction, and related services. Customers can expect to receive high-quality services that are tailored to their specific needs. Whether it's a small residential project or a large commercial project, Novati has the expertise and resources to get the job done.Location
Novati is located in Newark-on-Trent, a town in Nottinghamshire, England. The area is home to a variety of businesses, including restaurants, shops, and other services. Customers can expect to experience a lively and vibrant atmosphere when visiting the area. The three closest public transportation options are Newark Castle Railway Station (1.2 miles), Newark North Gate Railway Station (1.4 miles), and Newark Bus Station (0.6 miles).Benefits
Customers should choose Novati for its commitment to quality and reliability. The company has a team of experienced professionals who are dedicated to delivering the best possible service to their customers. Novati uses the latest technology and equipment to ensure that all projects are completed to the highest standard.Good to Know
Customers should be aware that Novati takes a proactive approach to environmental sustainability. The company is committed to reducing its impact on the environment and works to ensure that all of its services are carried out in an eco-friendly manner.Reviews
Customers have praised Novati for its professionalism, expertise, and attention to detail. Many customers have commented on the high-quality of the company's services and the excellent communication they received throughout the project. Overall, Novati has received positive reviews from its customers, who appreciate the company's commitment to quality and customer satisfaction.FAQ
What types of sewage disposal services do you offer?
We offer a range of sewage disposal services including septic tank emptying, cesspit emptying, and sewage treatment plant emptying. We also offer drain unblocking and cleaning services.How do you ensure proper disposal of sewage in accordance with local regulations?
We strictly follow local regulations and guidelines for the proper disposal of sewage. Our team is fully trained and licensed to handle all types of sewage waste. We also use specialized equipment and vehicles to transport and dispose of sewage waste in an environmentally friendly manner.Can you provide references from previous satisfied customers?
Yes, we can provide references from previous satisfied customers upon request. We take pride in our high level of customer satisfaction and are happy to share our positive reviews and feedback.Do you offer emergency sewage disposal services?
Yes, we offer emergency sewage disposal services 24/7. We understand that sewage problems can be urgent and require immediate attention. Our team is available to respond quickly to emergency situations.What are your rates for sewage disposal services?
Our rates for sewage disposal services vary based on the specific needs of each customer. We offer competitive pricing and provide a free quote for all services. Contact us today to discuss your sewage disposal needs and receive a personalized quote.Reviews
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Mu Martin
Rubbish company,don't use it! Using the company since it called 707 waste.when they change name to clickwaste to ukwsl to Novati. The customer service was provided very poor service!they charged me "overweight" for my general waste every time at same amount!When I ask them the proofs of the "overweight" and how my waste was overweightted the same amount every time?! but they couldn't answer and provide the proofs!I told them I won't pay for that as they are cheating on me and no proofs!!!After that they stop the services to me but that time I still paid the normal collection fees in advance to cover my schedule collection!!! Contacted with them that they said they cancelled the services and they will remove the bins! But 2 weeks after still not removed yet! I called them again to remove the bin as I get the new collection provider,they changed and asked me to pay for the "overweight" fees first and they can remove the bins!!!! Really rubbish company!!! The issues took 5 months and still not sort out! What a Ridiculous company and customer services!!!! Services: Junk removal, Trash removal & disposal
29-03-2023
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robert tinkler
Critical: Professionalism, Value Service: Junk removal
29-05-2022
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Tim Charlesworth
Service: Junk removal Critical: Quality, Responsiveness, Value
29-05-2022
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XTECH online
Do NOT use this company. They are absolutely terrible in every way. Non-existent customer service. The contractors regularly miss collections and its up to you to chase them. You get passed around and promised that the issue is being looked into. It can take daily phone calls over weeks to get any kind of resolution. Every staff member will give a different reason / excuse to the reason you faced a problem. It can take anything from days to weeks to get the original collection to take place. Invoicing is very random, with payments taken sometimes 2 months in advance. Its almost impossible to get credited for missed collections. There are extra charges regularly which make no sense. They tie you into a lengthy contract automatically without your prior approval. Its up to the drivers discretion if they feel comfortable to come collect your bins. You get charged for missed collections regardless. I have been using this company for almost 8 years (previously known as 707 Waste) and have had problems throughout, but have been too patient with them. However now i have had enough and will move business to a company that is more professional. Overall a big waste of time and needless stress just for bin collections! Service: Junk removal
29-05-2021
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Ian Stephens
Positive: Professionalism, Responsiveness
29-05-2021
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ZORA KAINTH
Mr. Max is a great person to deal with
29-05-2021
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Alexandre Rollinson
Positive: Professionalism, Quality, Value
29-05-2021
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Nikos Golf
Guys stay away from this company, they are disgraceful on the services, they do not collect your bin and they’ll still charge you! Save yourself the stress and find a different company as this guys are totally careless. I been keep chasing them on the phone for the last 6/7 weeks to collect the bins as ones they’ll miss the cart boxes ones the general and ones the glasses and so on, they keep making excuses I have spoken on the phone with numerous members of staff, Paris, Georgina couple of other guys and they keep promising and making excuses for the service. Shame on all of you that walking into that department as none of you have the initiative to deal with the customers, do not forget that you getting paid guys!
29-05-2021
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Mark Foreman
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
29-05-2021
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Nurten Moran
I do not know where to start form with this company, firstly they are overcharging, we agreed a certain fee for a certain weight, the drivers do not come and pick up the the waste on the days agreed then they say that the bins were overweighted therefore they have charged extra, have tried to explain this to the staff via email and phone on many occasions but for some reason they do not want to understand and every month automatically send an invoice rather dealing with their customers complaints/issues rather than rectifying their fault they are just charging each month, so then we try to cancel the contract and give a formal notice with explanations as to why, and this again gets ignored and invoices are sent every month, then we get an email saying that the contract ends in july, we reply saying ok cancel it although we cancelled like in february, come and collect your bin, AND AGAIN its all ignored and today we get invoiced again, by the way since march no one has been attending to pick up any waste anyway, its very frustrating we cant even get through to manager, we get ignored and just invoiced every month, we will be taking action against this company for unlawful invoicing/ charging for a service they are not providing
29-05-2021
