Norwich City Council
Norwich City Council is a local government authority located in Norwich, England. They provide a range of services to the public, including City Halls & Town Halls, City Government Offices, and other Public Sector & Society initiatives. Their focus is on improving the quality of life for residents and visitors to the city, while also promoting economic growth and development. As a public sector organization, Norwich City Council is committed to transparency, accountability, and delivering high-quality services to the community.
Introduction to Norwich City Council
Norwich City Council is the local government authority for the city of Norwich in England. It was established in 1974 and has since been providing essential services to the people of Norwich. The council's purpose is to improve the quality of life for its residents and create a sustainable and prosperous city. The council is unique because of its commitment to community engagement and its focus on environmental sustainability.Services & products
Norwich City Council offers a range of services to its residents, including waste management, housing, planning, and environmental health. The council also provides leisure services, such as sports and recreation, and cultural events. Customers can buy parking permits, apply for licenses, and access a range of online services through the council's website.Location
Norwich City Council is located on St Peters St in the heart of Norwich. The area is home to a mix of businesses, including shops, cafes, and restaurants. Visitors can expect to experience the city's rich history, architecture, and cultural scene. The council is easily accessible by public transportation, with the closest options being the Norwich Bus Station, Norwich Train Station, and Norwich Airport, all within 5 miles of the council.Benefits
Customers should choose Norwich City Council because of its commitment to providing high-quality services to its residents. The council is dedicated to making Norwich a sustainable and prosperous city for all. Additionally, the council's focus on community engagement ensures that residents have a say in the decisions that affect their lives.Good to know
Customers should be aware that some services provided by Norwich City Council may require an appointment or online booking. It is recommended to check the council's website or call ahead to ensure availability.Reviews
Customers have praised Norwich City Council for its responsiveness, professionalism, and commitment to sustainability. Many residents appreciate the council's efforts to involve the community in decision-making processes and improve the quality of life for all.FAQ
What types of services can I access through the city government offices?
We offer a variety of services through our city government offices, including but not limited to: parking permits, waste management, housing assistance, business licensing, and planning and development services.What are the standard services provided by your City Hall or Town Hall?
Our City Hall provides a range of services, including but not limited to: council tax collection, electoral registration, issuing of birth, death and marriage certificates, and maintenance of public spaces.What is the process to obtain permits or licenses from the City Hall or Town Hall?
The process for obtaining permits or licenses from our City Hall may vary depending on the type of permit or license needed. Generally, the process involves submitting an application and paying any necessary fees. More information can be found on our website or by contacting our offices directly.How do I report a problem or concern to the City Hall or Town Hall?
To report a problem or concern to our City Hall, you can contact us via phone, email, or in-person. We also have an online reporting system on our website where you can submit and track your report.How does the City Hall or Town Hall involve the community in decision-making processes?
We strive to involve the community in decision-making processes through various means, such as public consultations, community meetings, and online surveys. We value the input and feedback of our community members and aim to make decisions that benefit the greater good.Reviews
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Sophie Lane
Ever since this housing has changed over from Norwich city council to Norwich city services limited, the repairs have been absolutely disgusting. For a whole year I have waited on repairs. My kitchen has ingrained mould in the structure, my worktop is holding up by a broom stick above two of my appliances. I have a 2 year old who suffers severely with respiratory issues. To have mould ingrained in the structure of my kitchen and for nothing yet to be done is disgraceful. I pay full rent every week and this is the service I’m receiving. I have my upstairs bathroom floor ripped out due to a major leak and have been left with plywood since the 14th February. Conisbee deemed my landing ceiling as unsafe as I cross joint has snapped and it’s bowing into my downstairs light. Also asbestos positive. I asked to raise this to stage 2 of complaints through the housing ombudsman service on the 19th of April. And yet still no response. When I call up repairs they tell me someone will be in touch EVERYTIME and yet still nothing. Absolutely appalling service!
20-05-2023
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Heidi Browne
Unable ti get through to anyone by telephone ever.
06-05-2023
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Ethan Wilkinson
council tax goes up, phone operators goes down. stop getting robots to do the job tax payers are paying you to do.
06-05-2023
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Linda Burns
Saturday afternoon 3.45pm. Reported a lot of broken glass at the bottom of a climbing frame in the park opposite The Whiffler Pub on Boundary Road (whoever would do such a thing to equipment only used by children!!!) Googled it and found a form online to report it and within half an hour had an email confirming it had been actioned and case closed.
27-04-2023
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David Chaplin
Trying to make appointment in person with someone to talk about my current situation and every time I'm deflected to filling in a form for help which isn't granted.
27-04-2023
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Hristo Tsutsumanov
27-04-2023
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Samuel
Been 'on hold' for over an hour..has someone forgot to turn the answerphone off...how can I solve a problem if you people don't answer..???
27-04-2023
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Josh James
27-02-2023
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J Morton
Just don’t…
27-02-2023
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Chris Vincent
Xmas lights were disappointing this year. Not as good as other years. Tunnel of lights was good though.
27-12-2022
