Northumbria Specialist Emergency Care Hospital
Northumbria Specialist Emergency Care Hospital is a specialized healthcare facility located in Cramlington, England. The hospital offers a range of emergency care services, including specialized clinics and microbiologists, to cater to patients in emergency situations. The hospital is equipped with emergency call booths to ensure prompt response to patients' needs. Northumbria Specialist Emergency Care Hospital is committed to providing quality healthcare services and offers various job and education opportunities in the healthcare and medicine industry.
Introduction to Northumbria Specialist Emergency Care Hospital
Northumbria Specialist Emergency Care Hospital is a specialized hospital located in Cramlington, England. The hospital was established in 2015 with the aim of providing top-notch emergency care services to patients in the Northumbria area. What makes this hospital unique is its state-of-the-art facilities and highly trained staff, including specialized microbiologists who ensure that patients receive the best possible care in emergency situations.Services & products
Northumbria Specialist Emergency Care Hospital offers a wide range of services, including specialized clinics and emergency care services. The hospital is equipped with the latest technology, including emergency call booths, which allow patients to quickly and easily call for assistance when needed.Location
The hospital is located in Cramlington, which is a small town in Northumberland, England. The area is known for its beautiful countryside and is home to a number of businesses, including shops, restaurants, and cafes. The hospital is conveniently located near public transportation, with the three closest options being Cramlington station (1.5 miles), Northumberland Park station (3 miles), and Newcastle International Airport (9 miles).Benefits
Customers should choose Northumbria Specialist Emergency Care Hospital because of its highly trained staff and state-of-the-art facilities. The hospital is dedicated to providing the best possible care to patients in emergency situations, and its specialized clinics ensure that patients receive the care they need in a timely and efficient manner.Good to know
Customers should be aware that Northumbria Specialist Emergency Care Hospital is a specialized hospital that focuses solely on emergency care services. While the hospital does offer a wide range of services, it may not be the best option for patients who require ongoing care for chronic conditions.Reviews
Customers have praised Northumbria Specialist Emergency Care Hospital for its knowledgeable and friendly staff, as well as its state-of-the-art facilities. Patients have reported feeling well-cared for and confident in the hospital's ability to provide top-notch emergency care services.Amenities
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intercom
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panic button
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accessibility ramp
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signage
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lighting
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security system
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fire extinguisher
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first aid kit
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emergency room
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trauma center
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life support
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intensive care unit
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air ambulance
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emergency medical technician
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paramedic
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emergency physician
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emergency nurse
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disaster response team
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laboratory
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microscope
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microorganism
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research
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education
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degree
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certification
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bacteria
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virus
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fungus
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pathogen
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analysis
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culture
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sample
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mri scanner
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ultrasound machine
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x-ray machine
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ct scanner
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physiotherapy room
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operating room
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in-house pharmacy
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on-site lab
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wheelchair access
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parking lot
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waiting room
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reception area
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consulting room
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private room
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online booking system
FAQ
What is your company's policy on confidentiality and data security for microbiological testing results?
At Northumbria Specialist Emergency Care Hospital, we take confidentiality and data security very seriously, especially when it comes to microbiological testing results. We have strict policies and procedures in place to ensure that all patient information is kept confidential and secure. We comply with all data protection laws and regulations, and our staff is trained to handle sensitive information with care and discretion.What is the response time for emergency calls made from your call booth?
Our emergency call booths are staffed 24/7, and we strive to answer all emergency calls as quickly as possible. Our average response time is under five minutes, and we have protocols in place to ensure that our response time is always prompt and efficient.Are your emergency care services available 24/7?
Yes, our emergency care services are available 24/7. We understand that emergencies can happen at any time, and we are committed to providing our patients with the highest quality care around the clock.What insurance plans do you accept?
We accept a wide range of insurance plans, including private insurance, NHS insurance, and international insurance. We also offer self-pay options for patients who do not have insurance coverage.What is your patient satisfaction rating and feedback process?
At Northumbria Specialist Emergency Care Hospital, we pride ourselves on providing exceptional patient care. We regularly survey our patients to gather feedback on their experiences, and we use this feedback to improve our services and processes. Our patient satisfaction rating is consistently high, and we are committed to maintaining this standard of excellence.Reviews
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Lea Turner
Be careful here. I arrived at 4pm. I was told it was a 3 hour wait for a doctor, but I was there for 6 hours. I got called in at 10pm and told I'd missed my original time slot at 8:05. I told the lady I hadn't been anywhere, I'd just been sat waiting. Two minutes later, the penny dropped and I realised a support worker called me for an ob check at 8pm. And whilst with her, the doctor must have called me aswell. And I couldn't respond because I was in for obs. I assumed they would know I was having obs, so didn't think to ask if I'd been called for anything else. How foolish of me. Believing the NHS was more synchronised made me stay and wait an extra two hours. Then when I was seen, I was told I'd need surgery. Then I was told no, i just needed more antibiotics. Then I was told I shouldn't have been referred to A and E, I should have been sent to Urgent care. The thing is my local urgent care centre is on my doorstep and gives appointment times. Which would have saved a lot of hassle. But my GP said I needed to go to A and E. Moral of story, question everything or you'll be messed about.
15-05-2023
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Judith Bell-Taylor
Absolutely outstanding care given by kind, compassionate professionals. The speed of giving him the assistance he needed was exceptional. The methodical approach and the way they kept us updated was reassuring. If the care he receives as we move from here to face a future of further treatment is as good we will be very satisfied. Thank you.
08-05-2023
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Gary Holmes
Just under 3 hours for my entire visit to A&E. Booked for surgery the following day. Incredible bunch of people. Highly clean and professional. All the staff are reassuring, kind, helpful and accommodating.
29-04-2023
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Anonymous
Well first of all I would even give it 1 ⭐️ what an absolutely joke of a hospital my husband went to a&e 5 o’clock in the evening and still waiting to be seen by a doctor now at 00.58 and here’s my thinking the gp surgery was bad
29-04-2023
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Alexander Lofts
Mentally and physically abused. Disgusting. The way I was treat there was unacceptable. Luckily I manages to push a transfer to the freemans I which I realised if I didn't I'd probably be dead. I was abused by a whole ward at cranlington. They took videos of me and posted me on social media. When I was mentally sick and had iv's and a drain tube sticking out my chest. I was laughed at. I witnessed students on rounds laugh and male jokes about patients should be dead. Making their round leader break down. Absolutely disgusting. This place needs serious review
29-04-2023
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Liz Mildenhall
Attended whilst on holiday in the area for day surgery for my daughter after she broke her arm. Outstanding care from start to finish. No waiting. Seamless flow of care. Absolutely brilliant staff and all during the doctors strike.
29-04-2023
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Paddy Watters
Well looked after, visited Ambulatory Care Dr's and Nurses were very professional and caring.
29-04-2023
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J W (JCw)
I felt compelled to write a review following my recent visit (albeit reluctantly and daunting due to such previous issues relating to back trauma) as the care I received by the doctor who oversaw my care (Samuel Allison) was absolutely outstanding. He greeted me with a reassuring smile and his overall mannerism and care continued to provide reassurance throughout, that I was not wasting their time and validated me being there as I had been putting off and waiting to see if my familiar symptoms eased. Having previously been misdiagnosed and effectively ‘fobbed off’ by GP’s, he thought outside of the box (whilst still complying with his processes and protocols) and allowed me to lead with my individual concerns and symptoms and recognised that not all patients ‘tick all the boxes’ and not a ‘one size fits all’ approach. The duration of my whole visit was 5 hours, including triage, follow up with Samuel, who arranged MRI and then another follow up with my results, which is fantastic given the time/cost constraints on the NHS. Whilst my results reassured me that I didn’t require surgery which was positive news; however, also not being particular positive around issues it flagged up, I can not fault the overall care and empathy I received which was exemplary and Samuel is a credit to the NHS and a testament to why pay should continue to be negotiated in line with their level of care and expertise and to ensure they feel valued to promote the future stability of services/NHS.
29-04-2023
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A A
Recently came in with an absess in a bad place took ages to be seen and had to return next day for an operation to get there and it had burst they didn’t even clean it up and have a good look at it no faith in the NHS health services anymore.
29-04-2023
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Howard Walker
It's a strange building based on circles. The care given to my friend was excellent. Visiting is very strictly controlled so don't drop in without booking a visit first
29-03-2023
