Northumberland Computer Support
Northumberland Computer Support is a leading provider of computer support and services, as well as computer hardware and software solutions. Based in Morpeth, England, the company is dedicated to providing top-quality IT services to businesses and individuals throughout the United Kingdom. With a team of experienced professionals and a commitment to customer satisfaction, Northumberland Computer Support is the go-to choice for all your computer needs.
Introduction to Northumberland Computer Support
Northumberland Computer Support is a computer support and services company located in Morpeth, England. The company has been in operation for over 10 years, providing top-notch IT services to clients. What sets this company apart from its competitors is its team of highly skilled and experienced IT professionals who are dedicated to providing excellent customer service.Services & Products
Northumberland Computer Support offers a wide range of computer support and services, including hardware and software installation, networking, data backup and recovery, virus removal, and IT consulting. The company also provides a range of computer hardware and software products, including laptops, desktops, printers, and accessories.Location
Northumberland Computer Support is located on Main St in Felton, Morpeth. The area is known for its picturesque countryside and charming villages. Customers can expect to find a mix of small businesses and shops in the area, as well as a few restaurants and cafes. The closest public transportation options are the Felton Bus Stop (0.1 miles), the Swarland Bus Stop (0.7 miles), and the Acklington Railway Station (3.1 miles).Benefits
Customers should choose Northumberland Computer Support because of the company's commitment to providing exceptional customer service. The team of IT professionals goes above and beyond to ensure that clients receive the best possible support and solutions for their IT needs. The company also offers competitive pricing and fast turnaround times.Good to Know
Customers should be aware that Northumberland Computer Support is closed on weekends and public holidays. However, emergency support is available for critical issues.Reviews
Customers have consistently praised Northumberland Computer Support for its excellent customer service, expertise, and fast response times. Clients have noted that the IT professionals are friendly, knowledgeable, and able to solve complex issues efficiently. Overall, customers highly recommend Northumberland Computer Support for all computer hardware and software needs.FAQ
What types of computer hardware and software does your company specialize in?
We specialize in a wide range of computer hardware and software, including desktops, laptops, servers, printers, routers, operating systems, productivity software, and security software.Can you provide references of satisfied clients who have used your computer support services?
Yes, we have a list of satisfied clients who are happy to provide references for our computer support services. We can provide this list upon request.What is your response time for fixing computer issues?
Our response time for fixing computer issues depends on the severity of the issue. For critical issues, we aim to respond within 2 hours, and for non-critical issues, we aim to respond within 24 hours.Do you offer any ongoing maintenance or support contracts for customers?
Yes, we offer ongoing maintenance and support contracts for our customers. These contracts include regular maintenance and support services, as well as priority access to our technical support team.What is your pricing structure for computer support and services?
Our pricing structure for computer support and services varies depending on the specific services required. We offer competitive pricing and can provide a detailed quote for services upon request.Reviews
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Chris Thomas
Positive: Professionalism, Quality, Responsiveness, Value
27-09-2022
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Pip A
I can't praise Michael enough for getting my HP laptop back up and running after over 3 weeks of trying to get HP to sort it. Twice they did repairs to it and it still wasn't working properly. I gave up and contacted Michael. He picked it up from my house and brought it back the next day in full working order. On delivery he made sure that it was completely set up for me, connected to WiFi and printer. I highly recommend his services and wouldn't go anywhere else for computer problems.
27-05-2022
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Paul Parkin
Positive: Professionalism, Responsiveness
27-05-2022
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Andrew Taylor
On recommendation I made an approach to Michael the owner of this business to help resolve my very slow computer issues. I received a very prompt response and was advised on certain options. I was given a very competitive quote to replace my old computer with a new Dell setup suited to my needs. Within a week the computer was delivered by Michael, programmes installed and all my data transferred. I received professional local service. I highly recommend Northumberland Computer Support, thank you.
27-05-2022
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Rona Anderson
We found Michael understood exactly what we required and his advice was brilliant. No hard sell .He certainly knows his job , and goes about it in a quiet , methodical way. Easy to get in touch with on the phone to help us non tech people. I would highly recommend Michael to any of you out there looking for IT solutions. He even took all the empty boxes away. How cool was that ! I no longer dread going onto the office to have a battle with an unresponsive laptop. I now have a magnificent desk top to work with. Wish we'd found him a long time ago.
27-05-2021
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Lorraine Reay
I'd got myself in a total mess with various email accounts, none of them working how I wanted them to and I was going around in circles. Michael sorted it all out remotely which was fantastic. Working this way was easy and Michael was more than patient with my lack of understanding and explained things really well. Nothing was too much trouble. I definitely wouldn't hesitate in contacting him again and would highly recommend his services. Thank you Michael!
27-05-2021
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Michelle Rose
Michael is a utter sanity saver! We were in such a muddle over our Office365 licences, domains etc. Michael managed to untangle the mess and get our emails and calendars and Office desktop apps all working how they should be. Next time I have any computer issues I will be straight in touch with Michael and would highly recommend him (and already have!)
27-05-2021
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Phil Benton
Thanks Michael for your first class service. Been meaning to get my PC looked at for ages but was quite anxious about doing so. Michael explained the full process and made it very easy to understand. The door to door service was appreciated now more than ever. I would highly recommend Northumberland Computer Support and will definitely use them again in the future. Thanks again.
27-05-2021
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Linda Wood-Mitchell
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2021
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Brian Langley
Positive: Professionalism
27-05-2021
