Northgate Vehicle Hire - Birmingham
Northgate Vehicle Hire Birmingham is a leading provider of car rental agencies, commercial agents, leasing services, minibus hires, truck rentals, travel & hotels, financial services, transportation & shipping, cars, boats & motorcycles. With a strong presence in Birmingham, England, Northgate Vehicle Hire offers a wide range of vehicles for hire to meet the needs of individuals and businesses alike. Their commitment to providing high-quality vehicles and exceptional customer service has earned them a reputation as a trusted and reliable provider in the industry.
Introduction to Northgate Vehicle Hire Birmingham
Northgate Vehicle Hire Birmingham is a car rental agency that specializes in commercial agents, leasing services, minibus hires, and truck rentals. The company has been in operation for several years and has established itself as a reliable brand in the industry. What makes Northgate Vehicle Hire Birmingham unique is its focus on providing tailored solutions to its customers, depending on their needs.Services & Products
Northgate Vehicle Hire Birmingham offers a range of services, including short and long-term vehicle rentals, commercial vehicle leasing, and minibus hires. Customers can rent cars, trucks, and even motorcycles from the company. Additionally, the company offers financial services to help customers finance their vehicle rentals.Location
Northgate Vehicle Hire Birmingham is located on Armoury Rd in Small Heath, Birmingham, England. The area is predominantly industrial, and customers can expect to find other businesses in the transportation and shipping industry. The company is easily accessible by public transportation, with the closest options being the Small Heath railway station, which is 0.4 miles away, and the Coventry Road bus stop, which is 0.3 miles away.Benefits
Customers should choose Northgate Vehicle Hire Birmingham because of its commitment to providing tailored solutions to its customers. The company takes the time to understand each customer's needs and offers a range of services to meet those needs. Additionally, the company's fleet of vehicles is well-maintained, ensuring that customers have a safe and comfortable experience.Good to know
Customers should be aware that Northgate Vehicle Hire Birmingham requires a valid driver's license and a credit or debit card to rent a vehicle. Additionally, the company has a strict policy on smoking and pets in its vehicles.Reviews
Customers have praised Northgate Vehicle Hire Birmingham for its excellent customer service and high-quality vehicles. Many customers have noted that the company goes above and beyond to ensure that they have a positive experience. However, some customers have complained about the company's strict policies, particularly around smoking and pets. Overall, Northgate Vehicle Hire Birmingham has received positive reviews from its customers.Amenities
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pet-friendly
FAQ
What is your policy on mileage limits for rentals?
Our policy on mileage limits for rentals varies depending on the type of vehicle being rented and the length of the rental period. We offer a range of rental options with different mileage allowances, and our team can work with you to find the best option to suit your needs.How do you ensure confidentiality and security of our financial information?
We take the security and confidentiality of our clients' financial information very seriously. We use industry-standard encryption and security protocols to protect your data, and we have strict policies and procedures in place to ensure that your information is only accessible to authorized personnel.What is your process for resolving any conflicts or disagreements with clients?
We strive to provide the highest levels of customer service, and we are committed to resolving any conflicts or disagreements with our clients in a timely and professional manner. If you have a complaint or concern, we encourage you to contact us directly so that we can work to resolve the issue to your satisfaction.Do you offer any additional services or amenities, such as GPS navigation or roadside assistance?
Yes, we offer a range of additional services and amenities to make your rental experience as convenient and comfortable as possible. These include GPS navigation systems, roadside assistance, and other optional extras that can be added to your rental agreement. Our team can help you select the services and amenities that are right for you.What are your rates and what's included in the price?
Our rates vary depending on the type of vehicle being rented, the length of the rental period, and any additional services or amenities that are included. Our rental rates typically include basic insurance coverage, but additional coverage options are available for an extra fee. Our team can provide you with a detailed breakdown of our rates and what is included in the price for your rental.Reviews
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Matthew Robinson
27-02-2023
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Tom Houghton
Rude and unhelpful...Luckily Cannock Office was Superb which sorted my problem: AVOID Birmingham USE Cannock
27-01-2023
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G Williams
Very efficient
27-01-2023
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Adam S
One of their so called "mechanics" tried to blame me for a seized rear brake caliper on one of their vehicles ! Well Mr "mechanic" if you do your maintenance properly the brake calipers will never seize, do your job properly instead of blaming your customers for abusing the brakes . Get some more qualifications if you don't understand how it works !
27-11-2022
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Martin
Van or car hire repairs be prepared for a long wait as its tge norm
27-09-2022
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Nab1uk
Great place to hire a car
27-09-2022
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Legs 711
Surly staff. Not bothered to fulfill prerequisite tasks.
27-08-2022
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Wayne C.
27-07-2022
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D Toro
absolute garbage service, have used Northgate for 8 yrs and not saying this with any prejudice but experience from suffering Small heath Northgate. It is by far the worst northgate office for customer service, meeting expectations and the level of sarcasm from staff is so poor. We really need to stop using this company
27-06-2022
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Ronald Wishart
Waited over 7 1/2 hours, when told it would only be about 1 to 2 hours, no one updated me and just kept walking passed me. Customer service was very bad. And i think the company should look at the way they treat there customers. Or even ask the manager to come out and speak to customers after they have complained, and not send out other staff to say sorry. Coffee machine broken, and finally got a drink of water 6 hours later. I dont normally leave feed back but i just had to, because i was treated so badly.
27-06-2022
