Northern Trains
Northern Trains is a transportation company based in York, England. They offer a range of services including railway services, train depots, bus depots, and weigh stations. Northern Trains is committed to providing reliable and efficient transportation and shipping solutions to their customers.
Introduction to Northern Trains
Northern Trains is a British railway company that provides railway services to the people of England. The company was established in 2016, and it is owned by Arriva UK Trains Limited. The purpose of the company is to provide efficient, reliable, and affordable transportation services to the people of England. What makes Northern Trains unique is its commitment to providing excellent customer service and its focus on creating a safe and comfortable journey for its customers.Services & Products
Northern Trains offers a variety of railway services to its customers. These include train depots, bus depots, and weigh stations. The company also provides transportation and shipping services to its customers. Customers can buy train tickets and book transportation services online or through the Northern Trains app.Location
Northern Trains is located in York, England. The area is known for its historic landmarks, museums, and shopping centers. Customers can expect to find a range of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options to Northern Trains are York train station, which is 0.5 miles away, York bus station, which is 0.3 miles away, and York Park and Ride, which is 2.5 miles away.Benefits
Customers should choose Northern Trains because of its commitment to providing excellent customer service. The company is dedicated to creating a safe and comfortable journey for its customers, and it offers a range of services to meet their transportation needs. Northern Trains also provides affordable prices and convenient online booking options.Good to Know
Customers should be aware that Northern Trains is a railway company and may experience occasional delays or cancellations due to unforeseen circumstances. However, the company is committed to keeping its customers informed and providing alternative transportation options when necessary.Reviews
Customers have praised Northern Trains for its excellent customer service, comfortable trains, and affordable prices. They have also appreciated the company's efforts to keep them informed about delays and cancellations. Overall, customers have had positive experiences with Northern Trains and would recommend the company to others.Amenities
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wi-fi
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parking
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waiting room
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ticketing
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restroom
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air conditioning
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atm
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security
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baggage assistance
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power outlet
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luggage rack
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ticket vending machine
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parking lot
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ticket counter
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train platform
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baggage claim
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automated ticket machine
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security checkpoint
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wi-fi access
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office
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security camera
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signage
FAQ
What is the security and surveillance system like at your bus depot?
Our bus depots have state-of-the-art security and surveillance systems to ensure the safety of our passengers and employees. We use a combination of CCTV cameras, access controls, and on-site security personnel to monitor and secure our facilities.How frequently are your weigh scales calibrated to ensure accuracy?
Our weigh scales are calibrated on a regular basis to ensure their accuracy. We follow strict industry standards for calibration and maintenance, and we have dedicated staff who are responsible for this important task.Do you offer pre-pass services to expedite weigh station procedures?
Yes, we offer pre-pass services to help expedite weigh station procedures. Our pre-pass program allows qualified vehicles to bypass weigh stations, saving time and reducing delays.What are your rates for railway transportation?
Our rates for railway transportation vary depending on the specific needs of our customers. We offer competitive pricing and work closely with our clients to develop customized transportation solutions that meet their unique requirements.What is your track record for on-time delivery?
We have an excellent track record for on-time delivery. We pride ourselves on our ability to deliver goods and passengers to their destinations on time and in a safe and efficient manner. We use advanced tracking and logistics systems to ensure that our services are always reliable and dependable.Reviews
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Peter Yates
A hive of jobsworths.
22-05-2023
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David Gaden
Avoid travelling with northern at all costs. The trains are always late, bad quality compared to other companies and when they mess up your travels plans, have the cheek to charge you for a refund!
08-05-2023
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dylanstewartes2C
I was travelling from York to Leeds (15:12), I received excellent service off Dominic, who despite being busy took the time to help me figure out the best route going forwards. Really makes a difference to one's day when service is like that.
08-05-2023
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Andrew Dove
Longer trains and platforms needed between Leeds and Skipton between 4pm and 6pm due to overcrowding. Delay repay system doesn’t allow any leeway if you can’t remember the exact date and time of your delayed train which is annoying.
08-05-2023
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Jonathan Penn
01-05-2023
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Andrew Chalk
March 2nd. Carlisle 16:18 ->York 19:08: Heating did not work at all for the whole freezing journey. Applied for a partial refund. Received an acknowledgement that a response would be forthcoming in three weeks. Never any response. Little wonder this company is ranked the worst in the UK.
29-04-2023
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Susan Marquis
Loved the train and caring on board crew, even when points failed at Shipley & we were packed in carriages like sardines in a tib
29-04-2023
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James Skinkis
Friendly staff but the worst service you'll ever receive from trains. Cancelled at a moments notice and boards at stations going down when they do this. Works on weekends providing 2 hour plus delays at a higher cost of ticket.
29-03-2023
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jay routledge
Great trip
28-02-2023
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Seb El Jassar
29-12-2022