Northern Tea Merchants Ltd
Northern Tea Merchants Ltd is a company based in Chesterfield, England. They specialize in the tea industry, offering a range of services including tea marketplaces, tea manufacturers, and tea wholesalers. They also have shops for shopping and offer a variety of food and beverage options.
Introduction to Northern Tea Merchants Ltd
Northern Tea Merchants Ltd is a company that has been in the tea industry for over 90 years. Founded in 1926, this company has been dedicated to providing high-quality tea to customers all over the world. What makes Northern Tea Merchants unique is their commitment to sustainability and ethical sourcing. They work with tea farmers to ensure fair wages and safe working conditions for all workers involved in the tea supply chain.Services & products
Northern Tea Merchants offers a wide range of tea products, including loose leaf tea, tea bags, and tea accessories. They also offer custom tea blends for businesses and individuals who want a unique tea experience. In addition to selling tea, Northern Tea Merchants also provides training and consultation for those interested in starting their own tea business.Location
Located in the heart of Chesterfield, England, Northern Tea Merchants is surrounded by a variety of shops and businesses. The area is known for its historic architecture and charming atmosphere. Public transportation options include the Chesterfield Train Station, which is 1.3 miles away, the Holywell Cross Bus Station, which is 0.3 miles away, and the Chesterfield Coach Station, which is 0.4 miles away.Benefits
Customers should choose Northern Tea Merchants because of their commitment to sustainability and ethical sourcing. They offer high-quality tea products and excellent customer service. Additionally, their custom tea blends provide a unique experience for those looking to try something new.Good to know
Customers should be aware that Northern Tea Merchants is primarily a wholesale supplier, but they do have a retail shop at their location in Chesterfield. They also offer online ordering for those who cannot visit their physical location.Reviews
Customers rave about the quality of Northern Tea Merchants' products and the excellent customer service they receive. Many appreciate the company's commitment to sustainability and ethical sourcing. Overall, customers highly recommend Northern Tea Merchants to anyone looking for high-quality tea products.FAQ
Are your teas organic, fair trade, or sustainably sourced?
Yes, we offer a range of organic, fair trade, and sustainably sourced teas. We are committed to sourcing high-quality teas that are ethically produced and environmentally friendly.Can you provide samples of your tea products before placing an order?
Yes, we offer sample sizes of most of our tea products. This allows customers to try out different teas before committing to a larger order. Samples can be ordered directly from our website.What is the average lead time for delivery of tea products?
Our average lead time for delivery of tea products is 2-3 business days within the United Kingdom. International delivery times may vary depending on the destination.Do you offer any specific tea brewing or steeping tools and accessories for sale?
Yes, we offer a range of tea brewing and steeping tools and accessories for sale. This includes tea infusers, teapots, and tea cups. We also offer a selection of tea blends that are specifically designed to be brewed with certain types of tools.What is your return policy for tea orders and what is the process for returns?
If you are not satisfied with your tea order, please contact us within 14 days of receiving your order to arrange a return. We will provide instructions for returning the tea and will issue a refund or exchange upon receipt of the returned product. Please note that we cannot accept returns of opened tea packages unless they are faulty or damaged.Reviews
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Grant McQuade
Booked my wife in for an afternoon tea here. She has a few food allergy needs, staff making the booking was amazing and from what I have been told by the wife the whole experience was brilliant. Softest, fluffiest GF bread she has ever tasted. I had a coffee when picking her up and can say it was one of the best americano I hablve had in a long time.
06-05-2023
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Paul Lobley
I had the pleasure of spending some time in the cafe this morning while I was waiting for my wife who was in a dress shop a few doors down. The place was spotless and welcoming. I had a few cups of coffee and an excellent BLT sandwich which were all absolutely spot on. The service was excellent and the products were perfect. Thank you for helping me pass the time in a most enjoyable way, I will be back again without any doubt.
27-03-2023
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Cara Salt
Impeccably decorated and furnished, looked really cute, and was excited to try some of the teas. I'm left really disappointed, however. When we walked in, we walked up to the front desk. A lovely brunette lady said, "Find a table, and someone will be with you shortly." We did so and waited around 20 minutes, but despite a couple of members of staff walking past us, and us being in clear view of the front desk, no one came to give us menus. I eventually went back up and asked a fair haired lady for menus and was asked, "Have you just arrived?", which seemed a little odd, but I said "no actually we've been here quite a while. " To which she responded, "If you don't let us know you're here, we won't know." Unfortunately, my partner and I just felt uncomfortable with this. It didn't feel right. I can't think of a single cafe/tea room/ restaurant where you have to let not just one, but two members of staff know where you are and that you would like to have a menu. Typically, there are signs saying, "Please wait here to be seated," or staff acknowledge they have seen you. If customers here ARE required to let you know they have arrived, they should at least be told to do so, not "take a seat and someone will be with you." I'm not typically one to write negative reviews, as you can see from my review history. I don't want this to come across as a nasty rant, but I do think it's worth highlighting for future learnings as it was just a huge disappointment :(
27-02-2023
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Rae Holmes
Brilliant as always. Delicious cakes and scones and superlative tea and coffee. Friendly, speedy service.
27-02-2023
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Mark Jones
Popped in today to pick up some Sri Lankan tea and Blue Mountain coffee beans. We decided to stay and have some lunch. It’s a really nice, traditional tea room with exceptionally friendly staff. The food was lovely. The range of teas and coffee is mind blowing, highly recommended.
27-02-2023
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robert tyler
We had our 48th anniversary staff were helpful friendly GREAT food n drink were fresh and fulling cakes were of the best a must with cream' there is real loose tea & good coffee, A day to remember big thanks all the best.
27-12-2022
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Karen Delaney
Excellent afternoon tea, friendly staff, lovely location.
27-12-2022
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Josie Zhang (Jiusi)
Lovely place , great selection of teas and coffee and very yummy scones.
27-12-2022
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Amanda Miles
27-12-2022
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Karolyn Gamble
An incredible find! friendly, helpful people, an inspiring choice of teas and coffees, plus food and cake for all dietary preferences (I am gluten-free and dairy-free) and the most warm, welcoming atmosphere! A wonderful place, I will definitely be back soon.
27-11-2022
