Northern Runner
Northern Runner is a running store located in Newcastle upon Tyne, England. They specialize in providing quality running gear and accessories to runners of all levels. Northern Runner is not affiliated with Russian grocery stores or food and beverage shops.
Introduction to Northern Runner
Northern Runner is a specialty running store located in Newcastle upon Tyne, England. The company was founded in 2003 by a group of passionate runners who wanted to provide the local community with high-quality running gear and expert advice. What sets Northern Runner apart from other running stores is their commitment to customer satisfaction and their knowledgeable staff.Services & Products
Northern Runner offers a wide range of running gear, including shoes, clothing, and accessories. They carry top brands such as Nike, Adidas, and Asics, as well as specialty products like compression socks and hydration packs. In addition to their retail offerings, Northern Runner also provides gait analysis and personalized fitting services to help customers find the perfect gear for their needs.Location
Northern Runner is located on Low Friar St in the heart of Newcastle upon Tyne. The area is known for its vibrant shopping scene, with a mix of high-end and independent shops. Nearby businesses include Russian grocery stores, cafes, and restaurants. The store is easily accessible by public transportation, with the closest options being Monument Metro Station (0.2 miles), Haymarket Bus Station (0.3 miles), and Newcastle Central Station (0.6 miles).Benefits
Customers should choose Northern Runner for their expertise and commitment to customer satisfaction. The staff is highly knowledgeable about running gear and can provide personalized recommendations based on a customer's needs and goals. Additionally, Northern Runner offers a loyalty program and free delivery on orders over £50.Good to Know
Customers should be aware that Northern Runner is a specialty running store, and may not carry a wide range of products outside of running gear. However, their expert staff can provide recommendations for other local businesses that may meet their needs.Reviews
Customers rave about the knowledgeable and friendly staff at Northern Runner, as well as the store's wide selection of high-quality running gear. Many reviewers also appreciate the personalized fitting services and gait analysis provided by the store.FAQ
Reviews
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James Mason
Arrived next day. Many thanks.
20-05-2023
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Gina Cleere
Fantastic shop - really friendly and helpful service both in person and online, also very knowledgeable. Great prices and they run a good loyalty scheme. 5* service, highly recommended. Postage quick
13-05-2023
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REEL STEADY AERIAL PHOTOGRAPHY
3rd pair of running shoes the missus has had, great service.
13-05-2023
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Alison Almond
Having done some research of where to order some new running trainers, I came across Northern Runner. Great company. Fast delivery and a fast refund for part of order returned. Would highly recommend them and wouldn't hesitate to use them again. Thank you for Northern Runner!
06-05-2023
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Emma Trattles
Got fitted for a pair of running shoes recently, the staff were super friendly and really knowledgeable. Took plenty of time to help me decide and ended up with a great pair of shoes.
29-04-2023
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Tim Simpson
Purchased online. Great price and fast delivery. Perfect.
27-04-2023
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John Lee
First class service. Ordered a pair of trail shoes online. Less than 24 hours later, I was trying them on at home. Excellent service, great value shoes. Used this shop many times, can't fault them.
27-04-2023
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Bandli Szabolcs
We only used the online service. The prices on the website are very competitive and you can find a huge range of products (little bit like a proper runners' candy shop). Customer service is outstanding and super responsive. We had some issues regarding the purchased product, but Chris dealt with it in no time. Highly recommended.
27-04-2023
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nicky ward
Regrettably I have to leave this review based on the member of your team’s attitude regarding a return I made from an online order. I ordered two pairs of shoes a new balance (a style of which I have worn for years) and I was advised to check out HOKA by a friend. Upon receipt of the shoes the new balance were great as always but the HOKA I put on the right shoe in my living room and could instantly feel the arch of the shoe was too high for my feet so didn’t bother to try the left shoe. I noticed the right shoe was a little dusty but assumed it was ex display and I wasn’t fussed as I returned them anyway. I was absolutely to receive the following email from the store a few days later: We have received the Gaviota shoes back in store and have noted your request for a refund. There is mud and dirt on the shoes which suggests that they have been used outdoors. We request customers to return shoes in a resellable condition only, which does exclude outdoor use. The refund will be issued for you this time, but in future please refrain from using the shoes outside. Kind regards, Michelle. I hate writing reviews like this as it’s only one customer interaction amongst the hundreds of positive transactions that I’m sure the store will partake in per week. Having said that I will not have my integrity brought into question in such a petulant and passive aggressive manner when I actually received the shoes in this condition. Maybe next time check the items you’re sending out before sending condescending and inaccurate emails to you patrons and FYI dust from your display is not mud. Thanks
27-03-2023
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Christopher
Exceptional service. They basically gave me a consultation on my feet to determine which type of feet I have so they could recommend me the specific type of running I require. They then gave me some specialised running socks to put on whilst I tried the Hoka running shoes on and took them for a test run up and down the back alley. I could not recommend Northern Runner more as they actually care about making sure you purchase the correct running shoes that are going to be the best fit for you rather than just trying to get a sale.. The little mush was pure helpful, very best of running shops!
27-02-2023
