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Electrical Substations, Electric Utility Companies

Northern Powergrid

Northern Powergrid is a leading electric utility company based in York, England. They specialize in providing electrical substations and energy resources to their customers. With a strong focus on sustainability and innovation, Northern Powergrid is committed to delivering reliable and efficient energy solutions to meet the needs of their customers. As one of the top energy and resources companies in the United Kingdom, Northern Powergrid is dedicated to powering a brighter future for all.

Introduction to Northern Powergrid

Northern Powergrid is an electric utility company based in Dunnington, York, England. The company has been providing electricity to the people of the North East and Yorkshire for over 70 years. Northern Powergrid is dedicated to providing safe and reliable electricity to its customers. They are unique because they are committed to investing in their network to ensure that their customers receive the best possible service.

Services & products

Northern Powergrid provides a range of services related to electricity distribution. They maintain and operate the electrical substations that provide electricity to homes and businesses. They also offer connections to the electrical grid for new developments. Customers can buy various services from Northern Powergrid, including connections to the network and metering services.

Location

Northern Powergrid is located in Dunnington, York. The area is peaceful and quiet, with a mix of residential and commercial properties. There are several shops, restaurants, and cafes in the area. Public transportation options include the Dunnington Park & Ride, the York Bus Company, and the First York Bus Company. The closest public transportation options are the Dunnington Park & Ride, which is 0.2 miles away, the York Bus Company, which is 2.7 miles away, and the First York Bus Company, which is 3.2 miles away.

Benefits

Northern Powergrid is dedicated to providing its customers with safe and reliable electricity. They invest in their network to ensure that their customers receive the best possible service. They are also committed to providing excellent customer service to their customers. Northern Powergrid is an excellent choice for anyone who wants a reliable electricity provider.

Good to know

Customers should be aware that Northern Powergrid is an electricity distribution company, not a supplier. Customers will need to choose a supplier to provide their electricity. Northern Powergrid is responsible for maintaining and operating the electrical substations that provide electricity to homes and businesses.

Reviews

Customers have praised Northern Powergrid for their excellent customer service and their dedication to providing safe and reliable electricity. They are seen as a reliable and trustworthy company in the industry. Customers appreciate the investment that Northern Powergrid makes in their network to ensure that their customers receive the best possible service.

Amenities

  • amenity
    power outage alert
  • amenity
    online bill payment
  • amenity
    renewable energy option
  • amenity
    smart meter
  • amenity
    24-hour customer service
  • amenity
    energy efficiency program
  • amenity
    solar panel installation
  • amenity
    wind turbine installation
  • amenity
    electric vehicle charging station
  • amenity
    electrical safety tips
  • amenity
    energy audit
  • amenity
    rebate program
  • amenity
    24-hour security
  • amenity
    backup generator
  • amenity
    cctv surveillance
  • amenity
    fire suppression system
  • amenity
    onsite maintenance
  • amenity
    outdoor lighting
  • amenity
    parking lot
  • amenity
    power grid
  • amenity
    reliable power supply
  • amenity
    safety protocols
  • amenity
    security fencing
  • amenity
    technical support
  • amenity
    testing facility
  • amenity
    training facility

FAQ

Can you provide examples of successful installations of your electrical substations?

Yes, we have successfully installed numerous electrical substations across our network. Our team of experts ensure that every installation is completed to the highest standard, with safety and reliability as our top priorities. Some examples of our successful installations can be found on our website and in our annual reports.

How do you ensure the safety of your electrical substations and the surrounding area?

Ensuring the safety of our electrical substations and the surrounding area is of utmost importance to us. We have strict safety protocols in place, which include regular maintenance and inspections of our equipment and facilities. In addition, we provide safety training to our employees and contractors and work closely with local authorities to ensure that safety standards are met.

What is your outage response time and procedure?

Our outage response time and procedure varies depending on the severity of the outage and the location of the affected customers. We have a dedicated team of professionals who work around the clock to restore power as quickly and safely as possible. Customers can report outages through our website, mobile app, or by phone, and we keep them informed throughout the restoration process.

What payment options do you offer customers?

We offer a variety of payment options to our customers, including online bill pay, automatic bank draft, and payment by mail. Customers can also pay in person at one of our payment centers or authorized payment locations. We strive to make the payment process as convenient and hassle-free as possible for our customers.

How do you prioritize customer service and support?

At Northern Powergrid, we believe that excellent customer service is essential to our success. We prioritize customer service and support by providing clear and timely communication, responding promptly to customer inquiries and concerns, and offering a variety of ways for customers to access our services. We also regularly solicit feedback from our customers to ensure that we are meeting their needs and expectations.

Reviews

  • Abigail Sims

    So on Mondays 18th July 2022 and it was 37C and 36C and had got on a Sunday 17th July and just got our frozen food and freezer filled by Monday 18th July 2022 at 2pm had the Electric at our property cut I explained that traffic light and had maintained contacting York City Council or contact the people you rent with that is Stevensons Estate agents and who we pay rent too and get Electrician out but sorry they asked too switch the 2 red button and 13 blue off then back on again and check the Electric meter. If I am able too give info then the Electric will be working but "no" and everyone at the wine shop Field and Fawcett that is a business that really does not want to loosing all their profits really. The 3 Springfield Cottages the Meadowvile Bingley House Farm all without electricity from 2pm and now will be off until 9.30pm so firstly you said 5pm then you said 7.30pm and now 9.30pm so will be talking too Citizens advise bureau first thing on Tuesday 19th July 2022 first thing in Morning also will be want 500 customers and Consumer's to sign a petition for the trouble that was caused by you who is this very problem it is 36C or 37C. And a bloke had told me on the phone that there will

    29-07-2022

  • Craig Burt

    Always helpful

    29-06-2022

  • Ian Rollin

    Absolutely disgusted with appalling service. Planned works during lockdown for 4 hours during the day when people are working from home and children are at home doing school work is bad enough. Time had to be taken off work. Unable to cook, no heating in winter on a cold day. The information said the work would be completed by 2pm. By 2.15pm still no power. Rang and been told had been a 15 minute delay and would be finished soon. An hour later still no power. More phone calls. Told running over but should be done soon. Eventually got power at 7.15pm having been sat cold, in the dark, unable to work, unable to cook. Absolutely disgraceful situation. Bad enough for us but for anyone elderly, or with a baby needing warm milk, this would have been seriously dangerous. With it lockdown couldn't even go to friends house or go out to a restaurant, even though we shouldn't have had to. And now left having to work 4 hours on Weekend off to make up for lost work time. Terrible planning to do this at this time of year given the covid situation. And 4 hour works taking 9 1/4 hours is a farce. If could give 0 score I would!!!

    29-05-2021

  • Stephen Cooper

    Excellent customer service

    29-05-2020