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Helplines

North Surrey Domestic Abuse Service

North Surrey Domestic Abuse Service is a company that provides helplines and support for victims of domestic abuse. They are dedicated to helping those in need and work closely with the public sector and society to raise awareness and prevent domestic violence. Their services are confidential and free of charge, and they strive to provide a safe and supportive environment for those seeking help.

Introduction to North Surrey Domestic Abuse Service

North Surrey Domestic Abuse Service is a non-profit organization that was established to provide support and assistance to individuals and families who are victims of domestic abuse. The company has been in operation for over 20 years and has helped numerous individuals to rebuild their lives after experiencing domestic violence. What makes this company unique is its focus on providing a safe and supportive environment for victims to receive the help they need to overcome the trauma of abuse.

Services & products

North Surrey Domestic Abuse Service offers a range of services to support victims of domestic abuse. These services include a helpline for victims to call for support and advice, outreach services to provide support to individuals in their homes, and refuge accommodation for individuals who need a safe place to stay. The company also provides counseling and therapy services to help individuals work through the trauma of abuse and move forward with their lives.

Location

North Surrey Domestic Abuse Service is located in the heart of Surrey, in a bustling community that is home to a range of businesses and services. The area is easily accessible by public transportation, with a number of bus stops and train stations located nearby. The three closest public transportation options are the Woking train station (1.2 miles away), the West Byfleet train station (1.6 miles away), and the Chertsey train station (2.1 miles away).

Benefits

North Surrey Domestic Abuse Service is a trusted and respected organization that is dedicated to helping victims of domestic abuse. The company provides a safe and supportive environment for individuals to receive the help they need to overcome the trauma of abuse. The staff are highly trained and experienced in working with victims of domestic violence, and are committed to providing the highest level of care and support.

Good to know

Customers should be aware that North Surrey Domestic Abuse Service is a non-profit organization that relies on donations and funding to continue to provide its services. The company is dedicated to helping as many victims of domestic abuse as possible, and any support that customers can provide is greatly appreciated.

Reviews

Customers have praised North Surrey Domestic Abuse Service for its compassionate and supportive staff, who go above and beyond to help victims of domestic abuse. The company has been commended for its safe and welcoming refuge accommodation, as well as its counseling and therapy services, which have helped many individuals to heal from the trauma of abuse. Overall, customers have expressed their gratitude for the invaluable support and assistance provided by North Surrey Domestic Abuse Service.

Amenities

  • amenity
    24-7 availability
  • amenity
    free service
  • amenity
    anonymous service
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for domestic abuse victims in North Surrey. Our helpline provides emotional support, information, and signposting to other services.

Are your helpline services available 24/7?

No, our helpline is not available 24/7. Our helpline is available from Monday to Friday, 9am-5pm. However, we do have an out-of-hours service available for emergencies.

What is the average wait time for callers to speak with a representative?

We aim to answer all calls as quickly as possible. However, during peak times, there may be a short wait to speak with a representative. Our average wait time is around 5 minutes.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling various types of issues related to domestic abuse. They undergo regular training to ensure they are up to date with the latest information and best practices.

How do you ensure caller confidentiality and privacy?

Confidentiality and privacy are of the utmost importance to us. We ensure caller confidentiality by only sharing information on a need-to-know basis and with the caller's consent. We also adhere to strict data protection regulations and have robust policies and procedures in place to protect callers' privacy.