North Northamptonshire Council
North Northamptonshire Council is a local government authority located in Kettering, England. The council is dedicated to serving the public sector and society through their various services and initiatives. As a council, they strive to improve the quality of life for their community and promote a better future for all.
Introduction to North Northamptonshire Council
North Northamptonshire Council is a public sector organization located in Kettering, England. The council was formed in 2021 as part of a local government reorganization, which merged four district councils into one unitary authority. The purpose of the council is to provide a wide range of services to the public, including social care, waste management, planning, and leisure services. What makes this council unique is its commitment to promoting the economic, social, and environmental well-being of the area it serves.Services & Products
North Northamptonshire Council offers a broad range of services to the public. The council is responsible for providing social care services, such as adult social care and children's services. It also manages waste and recycling, housing, planning, and environmental health services. Additionally, the council provides leisure services, including the operation of leisure centers, parks, and open spaces.Location
North Northamptonshire Council is located in Kettering, a market town situated in the heart of Northamptonshire. The area is known for its picturesque countryside, historic buildings, and vibrant cultural scene. Kettering is home to a diverse range of businesses, including retail shops, restaurants, and cafes. The town is well-connected to the rest of the region by a range of public transportation options, including buses, trains, and taxis. The three closest public transportation options to the council offices are Kettering Station (0.6 miles), Kettering Bus Station (0.3 miles), and Kettering Market Place Bus Stop (0.1 miles).Benefits
Customers should choose North Northamptonshire Council because of its commitment to providing high-quality public services that meet the needs of the local community. The council is dedicated to promoting the economic, social, and environmental well-being of the area it serves, and it works closely with local businesses and community groups to achieve this goal.Good to know
Customers should be aware that North Northamptonshire Council is a public sector organization that is subject to strict regulations and guidelines. The council is committed to providing transparent and accountable services to the public, and it operates in accordance with the highest ethical and professional standards.Reviews
Customers have praised North Northamptonshire Council for its commitment to providing high-quality public services that meet the needs of the local community. The council is known for its responsive and friendly staff, and customers appreciate the council's focus on promoting the economic, social, and environmental well-being of the area it serves. Overall, customers have had a positive experience with North Northamptonshire Council and recommend its services to others.Amenities
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parking -
wheelchair access
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meeting room
FAQ
What services does your council offer to the public?
We offer a wide range of services to the public, including waste management, planning and building control, housing, environmental health, and leisure services. We also provide support for vulnerable groups such as children, the elderly, and people with disabilities. Our goal is to improve the quality of life for our residents and make North Northamptonshire a great place to live, work, and visit.How does your council involve the community in decision-making processes?
We believe that involving the community in decision-making processes is crucial for creating a more transparent and accountable local government. We regularly hold public consultations, community meetings, and online forums to gather feedback and ideas from residents. We also have a dedicated team of community engagement officers who work with local groups and organizations to ensure that everyone has a say in the decisions that affect their lives.What measures does your council have in place to ensure transparency and accountability?
We are committed to being transparent and accountable in everything we do. We publish all our council meetings, agendas, and minutes online, and we also have a code of conduct that all councillors and staff must adhere to. We have an independent auditor who reviews our financial statements and provides an annual report to the public. We also encourage residents to make freedom of information requests if they have any questions or concerns.How does your council handle complaints and feedback from the public?
We take complaints and feedback from the public very seriously and have a dedicated team to handle them. We have a complaints procedure that ensures all complaints are investigated and resolved as quickly and efficiently as possible. We also encourage residents to provide feedback on our services, both positive and negative, so we can identify areas for improvement.How does your council work with other local authorities and government organizations to improve public services and infrastructure?
We work closely with other local authorities and government organizations to deliver better public services and infrastructure in North Northamptonshire. We are part of a number of partnerships and collaborations, including the North Northamptonshire Joint Planning and Delivery Unit, which coordinates planning and development across the region. We also work with the police, fire service, health authorities, and other organizations to ensure that we provide a joined-up approach to public services.Reviews
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Yvonne Devlin (Voni d)
15-05-2023
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John H
What is happening with the maintenance of our green areas. It is quite shameful that it has got so messy. Where is the pride. The coming celebrations should of been factored into the maintenance programme.
08-05-2023
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david kingsnorth
It's been a month,still no garden bags !!!!!
29-04-2023
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Nick Simpson
I wonder about people making decisions at Nnc.stupidity beyond belief so resurface Rothwell road when there wasn’t a problem with it in my view but Northampton road is falling to bits.then close Northampton road for bridge repairs but not much work happening and just for good measure allow a 3 way traffic lights on pytchley road at the same time creating absolute mayhem but then nothing surprises me with these dimwits no more.
29-04-2023
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CJ M
I had a Council Tax query and called the Council Tax department on Monday (3/4/23), however, the automated message mentioned that due to the volume of calls you had to either call back when it was less busy or you had the option to leave your number for a call back, which I did as my query was not urgent. I received a call back the next day from Julie in Customer Services, impressive as it was nice and early. Julie was friendly, professional and very helpful and was able to resolve my query promptly. This is the second time I have used this option and I find it very efficient. The team obviously follow up on calls so I would recommend this option. 😁
29-04-2023
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Joe Harris
Absolutely useless not fit for purpose 2 years of phone calls promised calls back every time and nothing. Now to get a letter saying its not there problem case closed bet if I deemed them not fit to pay I'll get lots of phone calls
29-03-2023
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Marian Johnson
Staff very helpful with all my recent queries.
29-03-2023
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Tony Bailey
I cannot fault the service I have received from all the team at Kettering. Throughout COVID and now with my current application, you all excel. And Angela you've shone throughout my most difficult times. Thanks you so much. To you all. Tony
29-01-2023
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janet perrin
29-01-2023
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Warren Francis
Claimed I was lying and literally shouted at me over the phone! They don't act with human kindness, they just want your money for nothing in return. They put the phone down after screaming in my ear and told me to "book an appointment after the new year". Disgusting staff, how do you actually sleep knowing what you do to people?
29-12-2022
