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Ambulance Services

North East Ambulance Service NHS Trust

North East Ambulance Service NHS Trust is a healthcare organization based in Newcastle upon Tyne, England. The company specializes in providing ambulance services for emergency situations.

Introduction to North East Ambulance Service NHS Trust

North East Ambulance Service NHS Trust is an ambulance service that provides emergency medical services in the North East region of England. The company was established in 2006 and has been serving the community for over a decade. It is unique because it is part of the National Health Service (NHS), which means it is a publicly funded service that is free at the point of use.

Services & products

North East Ambulance Service NHS Trust offers a range of services including emergency ambulance services, patient transport services, and NHS 111 services. The emergency ambulance services provide immediate medical attention to patients in emergency situations. The patient transport services provide non-emergency transport for patients who require medical attention. The NHS 111 services offer medical advice to patients who need it.

Location

North East Ambulance Service NHS Trust is located in Bernicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY, United Kingdom. The area is mostly residential with a few commercial buildings. The nearest public transportation options are the Newburn bus station (0.4 miles), the Callerton Parkway train station (2.3 miles), and the Kingston Park Metro station (2.4 miles).

Benefits

Customers should choose North East Ambulance Service NHS Trust because it is a reliable and efficient ambulance service that provides high-quality emergency medical care. The company's paramedics are highly trained and equipped with the latest medical equipment to ensure that patients receive the best possible care.

Good to know

Customers should be aware that North East Ambulance Service NHS Trust is a publicly funded service and is free at the point of use. However, there may be charges for non-emergency patient transport services.

Reviews

Customers have praised North East Ambulance Service NHS Trust for their quick response times and professional medical care. Patients have reported feeling safe and well cared for during their ambulance journey. The company has received positive feedback for their friendly and supportive paramedics who put patients at ease during stressful situations.

Amenities

  • amenity
    24-hour availability
  • amenity
    paramedic staff
  • amenity
    advanced life support
  • amenity
    wheelchair accessibility
  • amenity
    air ambulance
  • amenity
    stretcher accessibility
  • amenity
    cardiac care
  • amenity
    oxygen supply
  • amenity
    medical equipment
  • amenity
    emergency response
  • amenity
    trauma care
  • amenity
    critical care
  • amenity
    emergency transport
  • amenity
    iv therapy
  • amenity
    on-site diagnostics

FAQ

What is the average response time for your ambulance services in emergency situations?

Our average response time for emergency situations is eight minutes.

What level of training do your paramedics and emergency medical technicians have?

Our paramedics and emergency medical technicians have extensive training and certification, including advanced life support training.

Do you accept insurance for ambulance services, and if so, which providers?

Yes, we accept insurance for ambulance services. We accept most major insurance providers.

What types of equipment and medical supplies are available on your ambulances?

Our ambulances are equipped with state-of-the-art medical equipment and supplies, including defibrillators, oxygen tanks, and advanced airway management tools.

Are your ambulance services available 24/7, and what areas do you cover?

Yes, our ambulance services are available 24/7. We cover the North East region of England, including Newcastle upon Tyne and the surrounding areas.

Reviews

  • Aidan cricket

    My mother had to wait 2 hours for an ambulance. The ambulance service admitted that 6 ambulances went to patients who were less ill than my mother before they went to my mother. In my opinion the North East Ambulance Service NHS Trust is not fit for purpose.

    22-05-2023

  • Janet Webster

    I fell from my horse on Wednesday, landing awkwardly on my hip/bottom. The pain was excruciating and there was no way I could travel by car so called NEAS via 999. The call handler was brilliant, reassured me someone was already on the way to me. Paul the paramedic was there within minutes. He was fantastic, quickly appreciating my pain and that despite it I was happy to engage in humour. This helped me relax and he was able to give me some of the good stuff. I was packaged up and placed on an ambulance by a great crew, sadly I didn’t get names. They quickly dropped me at Durham where I was xrayed and luckily only a minor pelvic crack and a lot of bruising. I was home that evening albeit sore! I cannot thank the crews enough for their kindness, wit & skills. In this time of negativity this was the NHS at its very best. Thank you NEAS, you're awesome!

    29-01-2023

  • A C

    In the news about covering up patient's deaths. Who would work for a organisation like that. If I could give 0 star's then I would. wouldn't trust none of them with my life. Wouldn't trust none of them full stop. At least some other people know what they are like and don't just praise them up just because they drive a ambulance. Go and see the online petition about the deaths at the hands of this service you will soon see them for what they are.

    29-12-2022

  • Ryan Gilbey

    Poor leadership. Refused to my dad to dyalsis who subsequently died. Put a complaint in apparently no wrong doing on their part. Glad my local mp taking them to task because of their lies in a cover up.

    29-10-2022

  • Robbed Copy

    29-10-2022

  • Mark Heart

    Paramedics absolutely amazing thanks to the north east ambulance service

    29-10-2022

  • Solar Gacha

    got took to hospital yesterday, rapid response lady was lovley then the actual people in the ambulance was amazing, felt so safe with them and they were acc amazing honestly wanted to hug them 😂 to say thank u but i was too tired haha i didnt even get to know their names to even say their name here to thank them

    29-09-2022

  • Corley Nichols

    Very good service! The only problem are the waiting times!!! 8 hours me and my family had to wait for a ambulance!!!

    29-07-2022

  • Carol Morgan

    I'd like to say a huge thank you to Steph, Emma and Louise for your care and kindness following my recent fall. You all treated me with professionalism, concern and respect and are a credit to your profession. Thank you ladies, stay safe and take care. X

    29-06-2022

  • diane dempsey

    I would like to thank Emma and Steph the ambulance crew who attended my lovely mum on Friday evening 22nd april at barrasford x they were amazing . Showing empathy dignity and respect to my 93yr old mum . What an asset to the ambulance service xx A very appreciative daughter x

    29-05-2022