Norfolk Citizens Advice
Norfolk Citizens Advice is a Citizens Advice Bureau located in Norwich, England. They provide free and confidential advice to the public on a range of issues, including debt, housing, employment, and benefits. Their mission is to help people find a way forward, whatever problems they may be facing. Norfolk Citizens Advice is committed to serving the needs of the community and is an important part of the public sector and society as a whole.
Introduction to Norfolk Citizens Advice
Norfolk Citizens Advice is a non-profit organization that provides free, confidential, and impartial advice to anyone in need. The company has been around for over 70 years and has a team of trained volunteers and staff who are dedicated to helping people overcome their problems. What makes Norfolk Citizens Advice unique is their commitment to empowering individuals by providing them with the necessary information and tools to make informed decisions.Services & Products
Norfolk Citizens Advice offers a wide range of services to help individuals with various issues such as debt, housing, employment, benefits, consumer, and legal matters. They provide information and advice through face-to-face appointments, phone, email, and webchat. Additionally, they have self-help resources available on their website for those who prefer to handle their issues on their own.Location
Norfolk Citizens Advice is located in The Forum, a bustling hub in the heart of Norwich, England. The area is home to various businesses, shops, restaurants, and cultural institutions, making it a popular destination for locals and tourists alike. The nearest public transportation options are Norwich Bus Station (0.3 mi), Norwich Train Station (1.1 mi), and Norwich Airport (4.8 mi).Benefits
What sets Norfolk Citizens Advice apart from other Citizens Advice Bureaus is their commitment to providing excellent customer service and empowering individuals by giving them the information and tools they need to take control of their situation. They have a team of trained volunteers and staff who are knowledgeable and compassionate, and they go above and beyond to ensure that their clients get the help they need.Good to Know
Clients should be aware that while Norfolk Citizens Advice strives to help everyone who comes to them, their services are in high demand and they may have to wait for an appointment. However, they do offer drop-in sessions on certain days where clients can speak with an advisor without an appointment.Reviews
Customers have praised Norfolk Citizens Advice for their professionalism, knowledge, and kindness. They have described the staff as "amazing," "helpful," and "supportive," and have appreciated the time and effort that was put into helping them with their issues. Overall, customers have had a positive experience with Norfolk Citizens Advice and have recommended them to others in need.Amenities
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counselling -
legal advice
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financial advice
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accessibility
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online support
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community outreach
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referrals
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support groups
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education programs
FAQ
What types of issues does your Citizens Advice Bureau provide assistance with?
We provide assistance with a wide range of issues including debt, housing, employment, benefits, consumer rights, and more. We are here to provide guidance and support on any issue that you may be facing.Are your services free of charge?
Yes, all of our services are completely free of charge. We believe that everyone should have access to advice and support regardless of their financial situation.Can your team assist with legal advice and representation?
While we are not able to provide legal advice or representation ourselves, we can provide guidance and signposting to relevant legal services. We work closely with local solicitors and legal aid providers to ensure that our clients receive the best possible support.How can I access your services - do I need to make an appointment?
You can access our services in a number of ways including by phone, email, and in-person at one of our offices. You do not need to make an appointment, however, we do recommend calling ahead to ensure that an advisor is available to speak with you.What qualifications and experience do your advisors have?
All of our advisors undergo extensive training and ongoing professional development to ensure that they are equipped with the knowledge and skills to provide high-quality advice and support. Our team includes both paid staff and volunteers, many of whom have years of experience in the advice sector.Reviews
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mark baker
Been trying for days to get threw and make an appointment waited 50 mins to speak to someone went in yesterday and closed at 12pm ???
27-01-2023
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Edgar Varela
27-10-2022
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Angie West
Didn't get much help.
27-05-2022
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Bob Malone
Ok.
27-05-2022
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D J
I have found them very difficult to contact - someone else booked me an appointment which I tried to change, but it seems to be impossible to contact them to change or cancel an appointment!!
27-05-2022
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Mazyar Sardashty
Absolutely unhelpful and racist manager I went there about two weeks ago about discrimination some one done towards me and they said we can help but ,when the manager comes up ohhhh we can't help and I understood its from manager as she doesn't like refugee . I can see and feel she is racist honestly. Even staff they were laughing in my accent when I was explaining my situation. Shame on you manager and staff citizens advice norwich
27-05-2022
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Haiden Phoenix
27-05-2021
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Joanna T
27-05-2021
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Manuel Carochinho
27-05-2021
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Tina Maund
27-05-2021
