Nightingale Surgery
Nightingale Surgery is a surgical center located in London, England. They specialize in providing high-quality healthcare and medicine services to their patients. With a team of experienced professionals, Nightingale Surgery is committed to delivering the best possible care to their patients. Their focus on patient satisfaction and safety has made them a trusted name in the healthcare industry.
Introduction to Nightingale Surgery
Nightingale Surgery is a surgical center located in Lee Health Centre, London, England. The center has been providing healthcare services for several years and is dedicated to delivering exceptional medical care to its patients. What makes Nightingale Surgery unique is its state-of-the-art facilities and a team of highly skilled medical professionals who are committed to ensuring the best possible outcomes for their patients.Services & Products
Nightingale Surgery offers a range of medical services, including surgical procedures, consultations, and follow-up care. The center specializes in various surgical procedures such as orthopedics, gynecology, and general surgery.Location
Located in the bustling area of Lee Health Centre in London, Nightingale Surgery is surrounded by several other medical facilities, shops, and restaurants. The area is easily accessible by public transportation, with the three closest options being Lee Railway Station (0.3 miles), Hither Green Railway Station (0.9 miles), and Blackheath Railway Station (1.2 miles).Benefits
Customers choose Nightingale Surgery because of its reputation for quality care and expertise in surgical procedures. The center prides itself on providing personalized care to each patient, ensuring that they receive the best possible treatment and outcomes.Good to Know
Patients should be aware that while Nightingale Surgery accepts most major health insurance plans, it is always best to confirm with the center beforehand to avoid any unexpected fees.Reviews
Customers have praised Nightingale Surgery for its exceptional medical care, state-of-the-art facilities, and friendly staff. Many patients have shared positive experiences of successful surgeries and personalized care that made them feel comfortable and confident throughout their treatment.Amenities
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operating room -
anesthesia
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imaging technology
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recovery room
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parking
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wheelchair access
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equipment sterilization
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private room
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handicap accessibility
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consultation room
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disinfection protocols
FAQ
What types of surgeries do your centers specialize in?
At Nightingale Surgery, we specialize in a range of surgeries including general surgery, orthopedic surgery, plastic surgery, and gynecological surgery.What precautions do you take to ensure patient safety and infection control?
We prioritize patient safety and infection control at Nightingale Surgery. We follow strict protocols for sterilization and disinfection, and our staff is trained in proper hygiene and safety procedures. We also conduct regular safety and quality audits to ensure our standards are being met.Can you provide information about the qualifications and experience of your surgeons?
Our surgeons at Nightingale Surgery are highly qualified and experienced. They are all registered with the General Medical Council and hold relevant qualifications and certifications in their respective specialties. We also ensure that our surgeons participate in ongoing training and professional development to stay up-to-date with the latest techniques and procedures.What is your policy for handling complications or unexpected issues during a surgery?
At Nightingale Surgery, we have protocols in place to handle any unexpected issues or complications during surgery. Our surgeons are trained to recognize and address potential problems, and we have a team of medical professionals on hand to provide immediate assistance if needed. We also have contingency plans in place to ensure that patients receive appropriate follow-up care if necessary.What insurance plans do you accept and what are the payment options for those without insurance?
We accept a range of insurance plans at Nightingale Surgery, including Bupa, AXA PPP, and Aviva. For patients without insurance, we offer a range of payment options including financing plans and payment in installments. We are committed to working with patients to find a payment plan that works for them.Reviews
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Patricia Ovenell
I have been with them over 35 years… Dr. Selvanathan was my doctor (brilliant). Since he retired the whole surgery has become a shambles.. I WANT to change doctors now as I’m so dissatisfied…. Paramedics or pharmacists are the only people you eventually get to talk to, ( if your lucky ) who can’t issue a prescription without a doctor…. Never any face to face & even if you start ringing at 7.59am your lucky to get an answer by 8.30 😡😡 What’s the point???? COMPLETE & UTTER SHAMBLES OF A DOCTORS
23-05-2023
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King Stoney
Don't Even understand why we have a doctor's anymore there's never any appointments they tell you to call up at 8 AM to see a doctor for then to be told the next one's not for a month's or no one in, when did times get this bad if you can't run a service then don't run a service joke and never gets better
13-05-2023
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Emmanuella Okonmah
I have never had any issues with this surgery since l registered with them 15years ago. Excellent.
27-04-2023
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Tamtam
There should be an option for zero stars because that is what this GP practice deserve. I have nothing against the doctors. However the reception staff all need to be retrained or dismiss if they don't value their job. Lack of compassion. Poor communication. Lack of empathy. No professionalism. They don't even try to pretend that they care. You can be standing there waiting to be acknowledge while they are busy laughing and talking to their colleagues ignoring you. Don't rely on them to follow through with referrals because they couldn't care less. Don't bother to even make a complain because every time you ask to speak with a manager or the person in charge of the team that day, their response is always "there is no one in charge on site." Having an acute problem, good luck getting an appointment. "we don't do on the day appointments with the doctors anymore." You cannot even book a 48 hours appointment. By the time you do manage to get an appointment, the problem is either resolve or you had to go to A&E for something that should have been dealt with in the community! It is like the reception staff are pre program to say, "I am sorry but there is nothing I can do." I went to enquire about an important scan that the doctor requested a month ago. Rang the GP on the 23rd march told definitely it was sent and that I need to ring the hospital directly to enquire. Rang the hospital on the 27th March and was told the last referral they had from my GP was 2019. Obviously this would make anyone annoyed. I went to the practice and could not get an explanation but was told that I am more than welcome to contact THEIR secretary team to find out what went wrong. Yes, I as a patient need to do their job. Dr Selvanathan is well missed. Not saying the surgery was perfect before but it was no way as bad as it is now. It is such a shame because the clinicians I believe really do their best. What makes it even more appalling is the patients voices are not being heard. There has being alot of complain about the reception staff at this practice but nothing is being done to improve the service. There should be some petition to get the reception team revamp. I do not see them improving unless something drastic happen leading to high level investigation. It really hurts me when people don't consider others feelings. Everyone uses a GP practice and I am certain none of them would appreciate being treated the way they treat patients.
27-04-2023
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Sxiz Eu
Wow rude staff I can’t even believe what I’m hearing have no patience for you on the phone just want to get you gone you can’t even get a word in
27-03-2023
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Y Bell
Moved to this surgery over a year ago as I was dissatisfied with the poor service at my previous surgery. I can honestly say this practice is first rate, helpful, friendly reception staff, brilliant triage service, fantastic doctors and the resident paramedic. Highly recommend.
27-02-2023
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Poppy Woods
Very helpful staff and I have been given support and check ups. They also text reminders about appointments
27-01-2023
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Lydia George
This used to be such an amazing practice when it was run by Dr Salvanathan. I have been with this practice for 14 years and stayed with them even when I moved to Catford because Dr Salvanathan was so amazing. However, now he has retired the place is being run terribly. Appointments are remote, and you don’t even get to speak to a doctor, only a paramedic. I finally after 3 days of my daughter being ill managed to get an appointment and the GP was dismissive, brash, totally unsympathetic and didn’t listen to anything I said. She has had severe chickenpox and I asked if there could be any chance of her also having Strap A or Scarlett Fever that has been going round and the GP said “that would be like having two bombs on a bus”!!!!! How inappropriate and rude (but not medically correct!) I will be changing GPs.
27-01-2023
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Sinziana Iftime
Avoid avoid avoid No professionalism, no transparency. I phoned the surgery to make an appointment with a GP for my toddler as she was unwell and was given an appointment with a paramedic without even being informed about it until I got to the reception for the appointment. Second bad experience was when I booked 2 vaccines for my daughter on the same day, I took a day off from work for that and the appointment has been cancelled by the surgery without informing me. I phoned and went to speak to them and they said that they cancelled my daughter's appointment a day before and forgot to inform me about it.
27-10-2022
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Cheyenne Farrance
The doctors are great and very friendly unfortunately the receptionist are completely rude I was first in the line to call at 8am and the woman who answered told me they do not have any phone appointment for 2day but can book me in for NEXT Friday ! Completely rude and they also ask why I want to book a appointment which is going against data protection laws! The receptionist are way to iner on peoples business. Due to data protection I will not be stating names but I have written a formal complaint regarding the data protection that they DO NOT FOLLOW!
27-09-2022
