Nightingale Hospital

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Reviews

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  Wing Pang

  A family member was treated here for an eating disorder/mental illness and I cannot thank them enough for helping them through this major life episode. I was really reluctant to admit them into a hospital but am so glad I finally did. All the staff are firm which may seem harsh but they are only doing their job and being responsible. I would have given 5 stars but their administrative side lets them and some rules are just not logical. This place is not cheap (luckily our insurance covered the costs as most do these days) but considering the alternative is waiting for the NHS then this place is worth it. Thank you.

  24-05-2023
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  Eugene MICHAELS

  Went to see a Psychiatrist for a second opinion on schizophrenia, but he refused to put his opinion in writing after I paid him £450.

  27-03-2023
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  R Gurung

  Worse Hospital, does not even have Wheelchair access for patient, how can that be called hospital?? What a joke!!

  27-03-2023
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  Jordan Kimberley

  The treatment I've been receiving since being under the care of Nightingale hospital has been atrocious. I've been seeing Dr Nnatu and for the record he himself has been fine but every other aspect has been appalling. There have been two occasions where letters for my local GP have not been sent, which has meant I've had to call and chase during work in order to obtain the prescription myself. Another occasion they were meant to send a letter detailing a change in medication, except the letter instead gave my GP a few suggestions for new medication and was extremely vague, resulting in even more chasing. I've sent four emails chasing various things, one of them asking if a GP letter was sent or not so I could get to the bottom of the issue; all of them were ignored. After a consultation with Dr Nnatu he said he would provide me with a questionnaire, it's been 6 days and it has still not materialised. This is a level of service I would expect from an NHS service, not from a private hospital. Save your money and your sanity and go somewhere else for treatment, this place is an utter shambles.

  27-02-2023
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  Jessie tahakaar

  Now cannabis officially legal and delivery service start ups West London

  27-02-2023
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  Luciano Oliveira

  Extremely unpleasant experience with Dr Behzad Basit. I would not recommend him under any circumstance.

  27-01-2023
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  Larrssa Nickolas

  Very good. Those stating bad reviews need to go try a NHS hospital. I was at one for a month and nightingale compared to it is paradise

  27-12-2022
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  Laurence Segrave

  I must say the consultants are good there and you get a good selection of high end psychiatrists. That's one advantage. However, don't stay there. It's so disorganized and badly run. Theres no space because it's in central London and when you are in distress you need peace and quiet. You won't get it there. Staff are poor, surly and disinterested. It is incredibly expensive and not worth it.

  27-09-2022
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  Leah Rozner

  27-06-2022
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  The Relaxed Mind

  This is difficult as I left feeling much better due to the work I had done on myself whilst there, yet as a C suite executive who consults on private healthcare services I was shocked at the quality of service levels- quite simply, it’s the worst I’ve come across in private hospitals. PRO’s: - nice room - nice doctors - great access and help from the doctors - excellent range of treatments available outside of simply being medicated - good group therapy - great art therapy - good facilities - sweetest kitchen staff - good cleaning of rooms - good yoga classes CON’s: - understaffed and to manage this the hospital is flooded with care assistants to watch patients without mental health professionals being readily available to patients - little staff diversity - awful food quality and range, the lowest quality from brakes - as a coloured cosmopolitan person myself, I was shocked by the out of touch care assistants- the hospital is flooded with African migrant ‘care assistants’ who do not understand in-patient experiences and all of the patients on the ward felt the same way but were scared to say anything incase of being accused of racism when the real issue at hand was cultural imbalance and we often experienced jealousy from them. - Again, most of the nursing staff were the same and many of them very rude and unprofessional and hated leaving their nurse station - The care assistants would congregate all day and speak in African languages in front of patients, clearly talking about us and this was highly uncomfortable - Care assistants and many nurses did not take patient dignity into account and would change demeanour when superiors were around then revert to being gang like and overly controlling of patients when superiors left - Care assistants would also barge into rooms during checks and leave your bedroom door open -Care assistants not helpful at all unless they know that a superior is nearby - Personal belongings are not cared for securely enough- I found my car keys just thrown in a cupboard not in my belongings pouch and my purse was rifled through without me being present by the rude night staff - the gym is never clean - cheap quality toiletries - no action taken on complaints - combative rudeness from nurses when any issues are raised and they are not proactive with your treatment plan - access to therapists is a mess - better green area and garden needed If you are able to overlook the cons and just concentrate on working on yourself with your therapists and doctors then it can help but the care assistant situation and service/food quality issues need to be addressed by the hospital immediately as every patient I spoke to felt the same way.

  27-06-2022