Nicholas George Ltd - Estate Agents, Letting Agents & Block Management

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Reviews

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  Yuet Pan Cheng

  24-05-2023
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  Mark Riley

  Rachel's story is a striking repeat of mine from three years ago. I do wonder if it was the same flat. Come on Nicholas George, it's time to sort yourselves out. Stop being so defensive and look within. **Reply** Dear Max, Sorry for the late reply. Unfortunately, I have only just seen this as I was busy with life. Like most people, I have more than one Google account and with modern technology it's pretty easy to be in and out of accounts fairly easily. I'm really sorry if this upsets your view of me sitting at home setting up multiple accounts just to denegrate your good name. Although I'm sure viewers of your Google reviews can see that you do a good job of this yourself. I do take a particular interest in services that have treated me badly in the past. Largely, I live in the hope that people aren't in the same position as me. But also to see if a business makes improvements. It seems your "attack dog" nature is still in full force, especially when fiercely defending your company and staff. I still find this fascinating that you think this appropriate and a good look for your business. I'd also argue this applies to accusing people of using fake accounts and telling them to mind their own business. This is an age where Google is a powerful tool to boost your clients and income. But also to be open to scrunity when necessary. You'd do well to remember that. Sent from Yahoo Mail on Android

  27-04-2023
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  Olena Romaniuk

  Great experience - responsive, pleasant, and helpful team ensured smooth process of renting place.

  27-04-2023
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  Robert Murphy

  Nicholas George helped me to sell a 2-bedroom flat in Moseley. They were efficient and quick to respond, and their fees were very reasonable compared to other agents in the area. Lucy is very knowledgeable and made the whole process very painless.

  27-03-2023
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  Mike Green

  Very highly recommended! Nicholas George are a very professional company in every single way! Lucy went above and beyond to help us putting our minds at ease throughout the whole process. Communication was excellent, always ready to answer any questions we had. We have used them in the past and will continue to use them in the future.

  27-02-2023
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  S Samria

  I rented with Nicholas George for a year and would not recommend to anyone simply based off of the terrible attitude of their staff members. During the tenancy, any issues with the property were poorly responded to in regards to timing however that can be forgiven to a point. The real issue arose when it came to the end of my tenancy, I was sent a ridiculous email by Linsey in regards to the ‘cleanliness’ of the property and how I had left it. Things like a singular hair left on the bathroom floor and singular thread coming off of the carpet – all utterly ridiculous and clearly just a way to try and take money from my deposit. Not only had I left the property in better condition than when it was left to me but I had multiple people including the landlady and the electrician used by the agency say the flat was the best it had ever looked. Regardless, the emails and responses from Linsey when I attempted to attest these ‘cleanliness issues’ were rude and so unhelpful. Long story short, I went back to amend these so called issues (where when returning to the flat I found an empty MilkyWay wrapper left on the floor – interesting that cleanliness is of such importance to Linsey yet she didn’t mind leaving this) and following this, dropped the keys back into the office. I asked to meet with Linsey and she came into the conversation with such little class and poor approach to customer service leading to an actual argument within the office between the two of us. An insanely rude woman and I hope anyone reading this doesn’t have to deal with her in the future. Once I amended the issues, heard nothing from Linsey to confirm this had been received for over 4 days and so I went straight to TDS and requested the deposit that way. Deposit was returned within days as clearly Nicholas George did not have a leg to stand on. The landlady for the property was lovely however and made it very clear that Nicholas George attempt this with a range of her tenants and she was very unhappy with how they treat them. Their only saving grace is that they have one individual employee Kieran, who was pleasant and helpful. I’ll wait patiently for the MD’s response arguing every single point above….

  27-02-2023
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  J Smith

  I have 100% unequivocal proof that this company can be deceptive - now I don't know if it is rife throughout the culture of the company or not. I went to view a property - I liked it! I put in an offer. I was then advised the property had been taken off the market because the landlord had agreed a new tenant. I then waited a couple of days quite despondent. I then called the company again with a different more english name and was told it is available!!! I then emailed with my asian name as I did originally and explained I just called up and you said it is available - immediately as if in shock I was given the necessary documentation to apply for the property! I am not sure what happened there. But I sincerely hope it was a one off! If not please put your house in order and don't make people feel like they are not valued whatever their race - or at least train your staff to do so - and if landlords are asking for more english tenants you will have to refer them to an equality act of some kind. What is telling is one star reviews normally get a response from the MD of the company in this case he hasn't because he knows the allegation is quite serious and/or quite frankly it may all just stem from him.

  27-01-2023
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  mae williams

  27-01-2023
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  Mehdi Reza Shahabi

  (Translated by Google) I do not recommend at all! (Original) توصیه نمی کنم اصلا!

  27-01-2023
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  Dylan Boden

  Simple application and able to respond to all my queries. Made the process easy

  27-01-2023