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Mediation Services

NHS Complaints Advocacy

NHS Complaints Advocacy is a company based in Birmingham, England, that specializes in mediation services for individuals who wish to make complaints about the National Health Service (NHS). Their team of experts provides support and guidance to clients throughout the complaints process, ensuring that their voices are heard and their concerns are addressed. With a focus on economics and law, NHS Complaints Advocacy is committed to helping clients achieve fair and just outcomes.

Introduction to NHS Complaints Advocacy

NHS Complaints Advocacy is a company located in Birmingham, England that specializes in providing mediation services for customers who have complaints about the National Health Service (NHS). The company was established with the purpose of helping customers navigate the complex process of making a complaint about the NHS. What makes NHS Complaints Advocacy unique is their team of experienced professionals who have backgrounds in both economics and law, allowing them to provide comprehensive and effective support to their customers.

Services & products

NHS Complaints Advocacy offers a range of services to customers who have complaints about the NHS. These services include mediation, advice and guidance, and support throughout the complaints process. Customers can also receive support in writing and submitting their complaint, as well as representation at NHS Complaints Panels. The company prides itself on providing personalized and client-centered services to ensure that each customer receives the support they need.

Location

NHS Complaints Advocacy is located in The Big Peg building on Vyse Street, in the heart of Birmingham's Jewellery Quarter. The area is known for its history of jewellery manufacturing and has now become a hub for creative industries. Customers can expect to find a range of independent shops, galleries, and cafes in the area. The nearest public transportation options include the Jewellery Quarter tram stop (0.2 miles), Jewellery Quarter train station (0.5 miles), and the Hockley Circus bus stop (0.1 miles).

Benefits

Customers should choose NHS Complaints Advocacy because of their team of experienced professionals who have a unique combination of skills in economics and law. This allows them to provide comprehensive support to customers throughout the complaints process. The company also prioritizes client-centered services, ensuring that each customer receives the support they need in a personalized and compassionate way.

Good to know

Customers should be aware that NHS Complaints Advocacy is not affiliated with the NHS, and their services are independent of the NHS complaints process. However, the company works closely with the NHS to ensure that customers receive the best possible support.

Reviews

Customers have left positive reviews for NHS Complaints Advocacy, praising the company for their knowledgeable and compassionate staff, as well as their effective support throughout the complaints process. Many customers have reported that they would not have been able to successfully navigate the complaints process without the support of NHS Complaints Advocacy.

Amenities

  • amenity
    online mediation
  • amenity
    phone mediation
  • amenity
    private room
  • amenity
    negotiation
  • amenity
    mediation training
  • amenity
    conflict resolution

FAQ

What types of disputes do you specialize in mediating?

We specialize in mediating disputes related to National Health Service (NHS) complaints advocacy. This includes disputes related to healthcare services and treatment provided by the NHS.

Can you provide references or testimonials from past clients?

Yes, we can provide references and testimonials from past clients upon request. Our clients have been satisfied with our mediation services and we have a positive track record.

What is your success rate in mediating disputes?

Our success rate in mediating disputes related to NHS complaints advocacy has been high. We have successfully resolved many disputes and have helped our clients achieve satisfactory outcomes.

How long does the mediation process typically take?

The length of the mediation process can vary depending on the complexity of the dispute and the willingness of the parties to come to an agreement. However, we aim to resolve disputes as quickly and efficiently as possible.

What are your fees for mediation services?

Our mediation services are free of charge for clients who are eligible for NHS complaints advocacy. This means that if you have a complaint about NHS healthcare services or treatment, you can access our mediation services at no cost to you.