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Bpo Companies

NGA Human Resources

NGA Human Resources is a leading BPO company based in Hemel Hempstead, England. They specialize in providing IT and E-commerce solutions to their clients. With a focus on people building, NGA Human Resources is dedicated to helping businesses achieve their goals through innovative technology and exceptional customer service.

Introduction to NGA Human Resources

NGA Human Resources is a global provider of HR and payroll services. Founded in 1969, the company has over 50 years of experience in helping businesses manage their workforce. NGA Human Resources has a mission to help organizations transform their HR operations, and they do this by providing innovative solutions that are tailored to their clients' needs. What makes NGA Human Resources unique is their ability to provide high-quality services that are both efficient and cost-effective.

Services & Products

NGA Human Resources offers a range of services and products to help businesses manage their HR and payroll processes. Some of the services they offer include HR consulting, payroll outsourcing, talent management, and cloud-based solutions. Their products include HR software, payroll software, and time and attendance software. NGA Human Resources also offers training and support services to ensure that their clients get the most out of their products and services.

Location

NGA Human Resources is located in Hemel Hempstead, England. Hemel Hempstead is a town in Hertfordshire, and it is home to many businesses in the technology and manufacturing industries. The area is well-connected, with easy access to the M1 motorway and several train stations. The closest public transportation options to NGA Human Resources are Apsley Station (1.7 miles), Hemel Hempstead Station (2.2 miles), and Berkhamsted Station (3.5 miles).

Benefits

Customers should choose NGA Human Resources because of their expertise in HR and payroll services. They have a proven track record of helping businesses optimize their HR operations, and they have a team of experienced professionals who are dedicated to providing high-quality services. NGA Human Resources also offers innovative solutions that are tailored to the unique needs of each client, which means that businesses can get the services they need without having to pay for unnecessary features.

Good to know

Customers should be aware that NGA Human Resources primarily serves businesses in the IT and E-commerce industries. While they do offer services to businesses in other industries as well, their expertise is in the technology sector. Additionally, NGA Human Resources is a BPO company, which means that they outsource some of their services to other countries.

Reviews

Customers have generally been pleased with the services provided by NGA Human Resources. They have praised the company for their professionalism, expertise, and responsiveness. Some customers have noted that the company's pricing can be a bit high, but they have also noted that the quality of the services makes it worth the investment. Overall, customers recommend NGA Human Resources for businesses looking to streamline their HR and payroll processes.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    training room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services including HR outsourcing, payroll management, benefits administration, and recruitment process outsourcing. We also provide consulting services to help our clients optimize their business processes and improve their overall efficiency.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed numerous successful projects for clients across various industries. Some examples include implementing a global HR and payroll solution for a large pharmaceutical company, providing recruitment process outsourcing for a major retail chain, and managing benefits administration for a leading financial services company.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously and have established stringent policies and procedures to protect our clients' sensitive information. These include physical security measures, such as restricted access to our facilities, as well as technological safeguards like data encryption and multi-factor authentication. We also conduct regular training and awareness programs for our employees to ensure they understand the importance of data security.

What is your pricing structure for your BPO services?

Our pricing structure is based on a variety of factors, including the scope and complexity of the project, the level of service required, and the length of the engagement. We work closely with our clients to understand their specific needs and develop a customized pricing proposal that is transparent and competitive.

How do you handle any potential communication barriers with offshore teams or clients?

We have extensive experience working with offshore teams and clients and understand the importance of effective communication. To overcome any potential language or cultural barriers, we have invested in state-of-the-art communication technologies, such as video conferencing and collaboration tools. We also ensure that our teams undergo regular language and cultural training to facilitate smooth communication and collaboration.