Newton Medical Centre
Newton Medical Centre is a healthcare facility located in London, England. They specialize in providing a range of medical services including family practice physicians, general practitioners, medical centers, public medical centers, walk-in clinics, medical clinics, and medical offices. Their team of healthcare professionals is dedicated to providing high-quality care to their patients. Newton Medical Centre is committed to promoting the health and well-being of their patients and the community they serve.
Introduction to Newton Medical Centre
Newton Medical Centre is a reputable medical center that has been providing quality healthcare services to patients for several years. The center has a team of experienced family practice physicians and general practitioners who are dedicated to ensuring that patients receive the best possible care. What makes this company unique is their commitment to providing personalized care to each patient, taking the time to understand their needs and concerns.Services & Products
Newton Medical Centre offers a wide range of medical services, including general check-ups, vaccinations, and chronic disease management. They also have a walk-in clinic for urgent medical needs that do not require emergency care. In addition, the center has an onsite pharmacy, making it easy for patients to get their prescriptions filled.Location
Located on Newton Road in London, the medical center is situated in a busy and vibrant area. Surrounding businesses include restaurants, cafes, and shops, providing patients with plenty of options before or after their appointment. The center is easily accessible by public transportation, with the closest options being Paddington Station (0.5 miles), Lancaster Gate Station (0.3 miles), and Bayswater Station (0.3 miles).Benefits
One of the main benefits of choosing Newton Medical Centre is the personalized care that patients receive. The team of physicians takes the time to listen to patients' concerns and provide individualized treatment plans. Additionally, having an onsite pharmacy makes it convenient for patients to get their medications without having to go elsewhere.Good to Know
Patients should be aware that appointments are required for non-urgent medical needs. However, the walk-in clinic is available for urgent medical needs that do not require emergency care.Reviews
Patients have raved about the care they receive at Newton Medical Centre, praising the staff for their professionalism and dedication to patient care. Many patients have noted that they feel heard and understood by their physician, and appreciate the personalized treatment plans they receive.FAQ
What insurances do you accept?
We accept a variety of insurances at Newton Medical Centre, including Bupa, Vitality, and AXA PPP. We also accept self-pay patients and provide affordable pricing for those without insurance.How do you ensure patient privacy and confidentiality?
We take patient privacy and confidentiality very seriously at Newton Medical Centre. We have strict protocols in place to ensure that patient information remains confidential. All of our staff members are trained on privacy and confidentiality regulations, and we have secure systems for storing and sharing patient information.Are there any patient resources or support services available at this medical center?
Yes, we offer a variety of patient resources and support services at Newton Medical Centre. We have a patient portal where patients can access their medical records and communicate with our healthcare providers. We also have a patient education library and offer health coaching services.What is the experience and qualification of the physicians?
All of our physicians at Newton Medical Centre are highly experienced and qualified. Our team includes both Family Practice Physicians and General Practitioners who have received extensive training in their field. Many of our physicians have additional certifications and specializations.Are your medical professionals licensed and accredited?
Yes, all of our medical professionals at Newton Medical Centre are licensed and accredited. Our physicians are licensed by the General Medical Council, and our other staff members are licensed and certified in their respective roles. We are also accredited by the Care Quality Commission, which ensures that we meet high standards for patient care and safety.Reviews
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Stella Dadzie
Firstly a huge thank you to Melissa from the reception who gave me an excellent customer service when I visited the practice on Monday. I needed to get in touch with the practice, but unfortunately after three attempts of trying to call newton medical centre- to no avail, and waiting for more than 45 minutes for my call to be answered, I gave up, and decided to walk-in instead. Melissa gave the best customer service I have received for a while. She listened, was patient, empathetic, and understood my needs. She also went above and beyond and managed to get things done. Unfortunately, I have being diagnosed with an illness and needed to be referred ASAP. Melissa understood it and did her utmost for this to be done. Hence me giving 4stars. I would have given 0* stars for unanswered phone calls if it was not for Melissa. She deserved 5 stars, as several phone calls to the practice were not answered, and I needed to go physically to the medical centre for my query to be dealt with. However, it was great to see someone so customer focused, caring, patient and with good work ethic.
29-04-2023
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Nikita Singh
Ive been on hold for almost 2 hours at this point. I am on hold as I am writing this review. When I call I am put in the usual automated waiting line. When I get down to position 1 (which takes about 7-10 minutes) the phone line just keeps ringing. At the 40 minute mark I hang up and retry calling back ( today is not the first time this has happened, and usually by the second or 3rd attempt, someone will usually pick up.) But today is just a joke. I have attempted to call 4 times waiting 40 minutes each call for someone to answer the phone, my child is extreme unwell. Pick up THE PHONE! I have not ever walked into the GP and not heard the phone ringing off the hook and not being answered, while the waiting area is completely empty or semi full. Up until a couple of weeks ago, the weekend pre-recording had the wrong number listed for the emergency weekend service(The number provided was to a covid vaccination center and not the emergency service line.) Forcing me to have to wait hours at A&E with my child. The gp is usually closed from 1-2 for lunch. More often than not the lines won't become active until 2:10 2:15. I understand the NHS is underfunded, and the receptionists may not be paid what they should, but when joining such a position and such an organization it should be pre-known what your are signing up to. It is completely unacceptable and unheard of to have to make multiple attempts of calls accumulating in over 30 minutes - 2 hours each to get a hold of a doctors offices. As I finish this review I am now on my 5TH CALL to the office trying to get through. Yesterday it took me over an hour to get through to someone. This can't continue on. These are peoples lives.
27-04-2023
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Nadz Shahzaman
Very good
27-04-2023
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Julie Ann
A great place to be a patient. The staff are very professional and help wherever they can. Getting an appointment is easy with the Doctors. You don’t wait too long for the nurse and blood tests. I really recommend this Surgery.
27-02-2023
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sai james
I call as first person and accept my call, I asked for doctor appointment and the line cut and I try to call again as first person the phone ring but on one pick for 10 minutes That bad
27-01-2023
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Tabish Ahmed
The GPs and the staff here are very kind, attentive, and professional. I have always found them to be very helpful and caring. The center is very clean, has ample sitting space, and is very organized.
27-01-2023
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Mahim Hasan
Amazing customer service, especially from olima she really went above and beyond to help my blind brother about some medications. I also had to ask for my depressed sister who had a hard time speaking since she has a lisp. But olima was extremely calming and was able to communicate with her, i really wanna thank her and her hardwork. Keep up the good work. :)
27-01-2023
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tangir miah
Great GP Practice, the receptionists are very kind and helpful, waiting times are not that long, the doctors are very capable and never makes me feel uncomfortable, very much suggested
27-01-2023
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Nasir Uddin
Very good service, always very kind and treat me with great care
27-01-2023
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Aiden
I would just like to say what excellent treatment I received from this surgery since I have been registered. The nurses especially are always very professional, friendly all the time.
27-12-2022
