Sheltered Housings, Port Authorities

Newport City Homes

Newport City Homes is a company based in Newport, Wales that specializes in providing sheltered housings for the public sector and society. They are committed to improving the quality of life for their clients and offer a range of services to meet their needs. Additionally, Newport City Homes has a strong relationship with the local port authorities and works closely with them to ensure the safety and well-being of the community. Their dedication to the public sector and society is evident in everything they do.

Introduction to Newport City Homes

Newport City Homes is a housing association based in Newport, Wales. Their purpose is to provide affordable and quality homes to those in need. The company was established in 2009 after taking control of the city's council housing. Newport City Homes is unique for being the first Welsh housing association to be awarded the Customer Service Excellence standard.

Services & Products

Newport City Homes offers a range of services such as social housing, sheltered housing for the elderly, and shared ownership schemes. They also provide support for those who need help with managing their tenancy or finding a job.

Location

Newport City Homes is located at 195 Upper Dock St, Newport NP20 1DB, United Kingdom. The area is known for its port authorities and is home to a diverse mix of businesses. The nearest public transportation options are Newport Train Station (0.6 miles), Newport Bus Station (0.3 miles), and Newport City Centre Bus Station (0.4 miles).

Benefits

Customers should choose Newport City Homes because of their commitment to providing affordable housing and excellent customer service. They offer a range of services to suit the needs of their customers and are dedicated to improving the lives of those in the community.

Good to Know

Customers should be aware that Newport City Homes is a public sector and society organization. This means that their main focus is on providing benefits to the community rather than making a profit.

Reviews

Customers have praised Newport City Homes for their excellent customer service and dedication to improving the community. They have also been commended for their commitment to providing affordable and quality housing.

Amenities

onsite parking
wheelchair accessibility
elevator
kitchen
laundry room
garden
library
fire alarm
cctv
intercom system

FAQ

What services does your port authority offer to customers?

We offer a wide range of services to our customers, including cargo handling, vessel berthing, and pilotage services. We also provide storage facilities, customs clearance, and ship repair services. Our goal is to ensure that all our customers have a seamless experience when using our port facilities.

Can you explain the fees and charges associated with using your port services?

Our fees and charges depend on the services that our customers require. We have a transparent pricing structure, and we provide all our customers with a detailed breakdown of the costs associated with using our port services. Our charges are competitive, and we strive to ensure that all our customers receive value for money.

How do you ensure efficiency and timely handling of cargo and vessels at your port?

We have a team of experienced and skilled professionals who work round the clock to ensure the smooth running of our port facilities. We use state-of-the-art equipment and technology to ensure that cargo and vessels are handled efficiently and in a timely manner. We also have strict protocols in place to ensure that all our operations are carried out safely and efficiently.

Can you provide information on the qualifications and experience of the staff who work in your sheltered housing?

We do not operate a sheltered housing facility. Our core business is the provision of port services.

What measures do you have in place to ensure the safety and security of residents in your sheltered housing?

As mentioned earlier, we do not operate a sheltered housing facility. We are solely focused on providing high-quality port services to our customers.

Reviews

Miss Happiness

Just moved into a NCH home and starting to regret it. I have a number of chronic illnesses, autoimmune illness and breathing problems. I have been sleeping in a bedroom for 3 weeks with HUGE gaps, you can put your fingers through there. The handles don't work well and with my bad hands it's hard to open/close. I had an appointment made which was made to fit around the school run. The worker arrived today (14th March 2023) during the school run so of course I have missed it. I nowhave to wait another week for another appointment even though I have had to double up on medication due to not being able to breathe properly due to my chest being bad and even worse no thanks to these people not doing their job and fixing broken things. I am not a moany person but my goodness, I feel like taking this to South Wales argus! It's pure neglect.

27-03-2023
Scott Jones

27-03-2023
Sarajo

27-02-2023
ROBERT O'CONNELL

27-11-2022
Kerry Ann Tucker

27-11-2022
Tara Williams

I've not had any problems with npchs.everytime I've rung they have always been so polite and helpful and always got the jobs done quickly.love my home.

27-11-2022
Andrew Wesson

27-10-2022
Lewis Richards

Been on the waiting list for nearly 2 years waiting to be housed, keep being told to look for private accommodation which is unbelievable as I have a looked after child through social services and newport city homes have a duty of care to make sure we are housed but they have done nothing and advised us to wait for bailiffs to come and remove us very poor service absolute unbelievable

27-10-2022
abbey weedall

Newport City Homes workers came into my place of work for breakfast a few weeks ago. They were demanding, rude and abusive- constantly looking down at all of us workers and expecting a 3 person workforce to be able to carry 20+ plates and drinks at once, even though they specified a 12 person table. i’m honestly disgusted by the representation they have given for the company. Specifically Deb Loader and her team. You should be ashamed.

27-09-2022
Adrian Hutchings

What a joke, phoned up about a leak and told it would take a week, plus they serviced our boiler a couple of months ago and a few days later it was leaking water and left damp patches on front room wall, you may as well call Ronald McDonald.

27-07-2022