Newlife

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Reviews

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  Amy

  I haven't written an online review of anything for years, but feel the need to share my bad experience at this clinic. They have a money grabbing attitude and show no compassion at all towards patients (with the exception of the nurse Lucille who did try to help me at the point my cycle was abandoned). The process was poorly explained and I was offered no follow up after the day my cycle failed which left me feeling totally unsupported. In the meantime they take every opportunity to charge for everything even refusing to refund a parking fine I received whilst parked as a genuine patient in the clinic carpark. I already complained to management directly, who admit I should have received a follow up, and they could have easily refunded my parking charge but didn't. Their response just highlights the money grabbing attitude of the clinic and lack of understanding for patients like me who are trying to come to terms with the fact the treatment didn't work and they cannot have a child.

  29-03-2023
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  Gemma page

  So glad that I found this clinic. We have just completed two rounds of IVF with ICSI and even though we haven’t quite got our happy ending just yet, I cannot rate this clinic highly enough. I genuinely look forward to my appointments because everyone is so lovely and puts you at ease. Have had appointments with both Dr B and Dr Khaled and both are brilliant. I wouldn’t hesitate to recommend Newlife, after having some previous experiences with a couple of other clinics, I wouldn’t want to go anywhere else. The admin is top, and feel like you get a real personal experience. Looking forward to coming back in March for a FET.

  28-02-2023
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  Candice Bellamy

  There aren't enough stars or words to truly express how amazing the team at newlife are. From the beginning, they made me and my husband feel welcome and eased anxieties about embarking on the whole process, especially after finding out how difficult it would be with the NHS as I am a bigger lady. It was actually a pleasure, anytime we had an appointment, to go in and speak with the ladies, more like interacting with friends than a medical team. They made the whole process ease by, and now we have our beautiful daughter and can begin our journey as parents that we have been dreaming of for years. I would like to say a special thanks to a few people there, I won't name names, (as the whole team is great) but you know who you are, thank you again for all you have done, for me especially, and we will definitely be back for baby number 2! Candice Hudson

  28-02-2023
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  Chloe Beminster

  I’ve been wanting to write a review for many months now, but I’ve had my hands full. (All thanks to new life) Having tried another fertility clinic beforehand where I wasn’t treated very nicely I was quite apprehensive about walking into another clinic. Well I didn’t need to worry at all. Myself and my husband had been trying to conceive for 12 years. When I met with Dr Khaled in February 2021 first of all he listened to me and what had been going on- not many other doctors had. We (I say we and not just he because I felt very involved) then made a plan to start less invasive treatments. For us, there’s were unsuccessful so we made a plan to start IVF in January 2022. I felt very informed and supported. The nurses are incredible. It’s like they know how you’re feeling and go above and beyond. IVF is tough, but with the care, kindness and information from newlife it’s made a lot easier. I would recommend newlife in a heart beat. Dr K, Simone, Sarah and Lucile are all fantastic. Along with all the other staff behind the scenes too. Newlife isn’t like other fertility clinics. It feels more like you’re visiting family. They made our dreams come true and we welcomed our daughter in November 2022. If you’re thinking of contacting them, do it.

  28-02-2023
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  Natalie Anforth

  I would not hesitate to recommend NewLife to anyone about to start their fertility journey. We had visited several clinics prior to starting our treatment. However, from the moment we met Dr Khaled and the team at NewLife we knew that we wanted our journey to start with them. The team are so positive, reassuring and help with any anxieties you may have. No question is a silly question and you are made to feel part of the NewLife family. Where other clinics put obstacles in our way, there was only positivity and hope at NewLife. We really felt supported and well informed at every step of our journey. A special thanks to Dr Khaled, Simone, Sarah, Lucille & Sana who all listened to our concerns, answered all of our questions and kept my spirits up! We have been blessed with our baby boy as our Christmas present this year and it would not have been possible without this amazing team.

  29-01-2023
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  Mark Hireahandyman

  working on the maintenance in this clinic for a number of years and always find the team to be really friendly and a pleasure to work with .

  29-01-2023
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  Kirsty Martin

  I am orginally from the liverpool area and heard of newlife clinic through social media and friends. From the first appointment with dr kaled i knew the clinic was right for me. He was understanding and patient with me and all the nurses were lovely and very supportive with me and nothing was to much trouble. They were very quick at organizing all the revelant tests for me. At the clinic i went through the iui procedure and with the second attempt of the iui procedure i finally fallen pregnant. The team are truely amazing. Thank you newlife. X

  29-01-2023
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  Sarah Gibbs

  From our first enquiry with Newlife the communication has been great. Every step of our treatment was explained fully to us and no question was a silly question. All the staff were amazing and supportive. After 2 failed rounds the option of immunology testing was mentioned and that’s the route we went down. Our third round was then successful and we now have our miracle baby boy 10 months old. Simone, Lucille and Sarah were especially memorable to me. I even took baby back to Newlife to meet the Dr and nurses and they absolutely loved seeing our baby boy. I would 100% Newlife to other couples.

  29-12-2022
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  R Bad

  Newlife clinic has been a breathe of fresh air that I so much needed, given the experience I had at a previous clinic where we were just treated as a number. The people at Newlife clinic have been amazing and I feel like I have been well supported and informed through out. I have felt like an individual here rather than just a number and they actually care. Dr Khaled tailored my plan according to my situation and he always listened to every little concern of mine and explained things so clearly. His knowledge and experience made me feel reassured and I knew I was in the best of hands. His calm and collective energy was very much needed as I’m always so worried and stressed, so thank you very much. A special mention to the nurses - Simone, Lucille and Joanne you have been the sweetest throughout. Simone thank you for always uplifting my spirits and rubbing off that positive energy when I’ve needed it the most. You all genuinely care and that means a lot. A special thank you to the embryologist Sana, you literally took the time to answer all my questions and explained everything so patiently and in a way we understood what was going on. Thank you! Overall an amazing clinic with amazing people but mostly they have the experience, knowledge and tailored plan to help in all fertility issues.

  29-12-2022
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  Samantha Coates

  Highly recommended newlife fertility clinic. I struggled to fall pregnant for 4 years i had a miscarriage back in 2019 and never thought i was ever going to be a mum. I am overweight and was told so many times you will have to lose weight before even getting any help and I always struggled and just didn't think I was ever going to have a baby due to my weight and then I came across newlife fertility clinic back in November 2021 and was told they can help with anyone up to a certain high BMI and I felt so happy I had to start straight away. January 2022 came i had all the tests needed. And by February 2022 i fell pregnant. All the staff was so friendly, kind and so helpful. I finally have my little baby I have always longed for on 20/10/2022. Cannot thank everyone at the clinic enough for all their help making everything feel complete for me. Anyone looking to get the help they need i highly recommended everyone here at newlife. Thank you again 😊

  29-11-2022