New Milton Post Office
New Milton Post Office is a public sector company located in New Milton, England. They offer a range of post office services to the community. Their mission is to provide efficient and reliable postal services to the public while contributing to the betterment of society.
Introduction to New Milton Post Office
New Milton Post Office is a historical company that has been serving the New Milton community for over 100 years. The company's purpose is to provide reliable and efficient postal services to the public sector and society. What makes this company unique is its commitment to providing excellent customer service and its ability to adapt to changing technology and customer needs.Services & Products
New Milton Post Office offers a wide range of services including sending and receiving mail, selling stamps and other postage products, and providing passport and identity verification services. Customers can also purchase stationery, greeting cards, and other small gifts from the company.Location
Located on Station Road in the heart of New Milton, the company is surrounded by a mix of small businesses and residential properties. Customers can expect to experience a friendly and welcoming atmosphere in the area. The nearest public transportation options are the New Milton train station (0.1 miles), the New Milton Bus Station (0.2 miles), and the Ashley Road bus stop (0.2 miles).Benefits
Customers should choose New Milton Post Office because of its commitment to providing excellent customer service and its reputation for reliability and efficiency. The company is also conveniently located in the heart of town, making it easily accessible for customers.Good to Know
Customers should be aware that the company has limited parking available, so it is recommended to use public transportation or walk to the location.Reviews
Customers have consistently praised New Milton Post Office for its friendly and helpful staff, efficient service, and convenient location. Many customers have noted that they prefer to use this company over others in the same industry because of the high level of service they receive.Amenities
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parking -
wi-fi
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wheelchair access
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mailbox rental
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money orders
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postal supplies
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shipping services
FAQ
What types of mailing services do you offer?
We offer a variety of mailing services including first class, second class, special delivery, and international mail. We also provide additional services such as recorded delivery and signed for delivery.How much does it cost to send a letter or package with your services?
The cost of sending a letter or package depends on the size, weight, and destination of the item. We have a price calculator available on our website, or you can visit our post office to receive a quote.Do you offer tracking for packages and how can I track my shipment?
Yes, we offer tracking for packages. You can track your shipment through our website or by using the tracking number provided on your receipt.What is your policy for lost or damaged packages?
If your package is lost or damaged, please contact us immediately. We will investigate the situation and provide appropriate compensation if necessary.Do you offer any discounts or promotions for frequent mailers or bulk mailings?
Yes, we offer discounts for frequent mailers and bulk mailings. Please visit our post office or contact us for more information on our current promotions.Reviews
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Julie Watson
Staff were friendly and helpful always a smile
29-01-2023
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David Gregory
Same experience as others! Today went in to post a parcel. Girl served a customer in front of me then disappeared without any acknowledgment to me. I asked to be served and told me she was busy doing other things and I’d have to wait ! There is a regime here of arrogance and ignorant staff who just don’t care!! Looking at the reviews on here neither do the post office !! Shame we have to use this place and shame their jobs don’t depend on customer service!!
29-01-2023
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jan turner
Have had to use this office three times recently, unfortunately. The office staff are rude, arrogant and totally disrespectful towards customers. Absolutely dreadful staff.
29-11-2022
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Cassian Burgoyne
Was in line for the post office today when I overheard a lady trying to sort out her mot exemption certificate. The lady on the counter proceeded to make fun of the lady saying that she didn't do mots and chuckling with the people in the queue....she even made a distasteful comment about foreigners when the customer had left. Sickening that this kind of behaviour within customer service roles happen on a regular basis. I really hope this member of staff gets educating in the processes of the postal service as well as a refresher on customer service.
29-11-2022
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Rea Empson
Always finding reason to not send our post (Last time our parcel "needed more tape"), closing in the middle of the day or not having the information we need. Staff are very rude and unhelpful, I dread having to use this post office and only ever do as a last resort. Would much rather travel to a different one.
29-08-2022
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Nick Aitken
The young women in the post office needs to have some customer service training. I felt she was quite rude to me, very poor communication skills.
29-05-2022
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Viktoria Labute
Absolutely unprofessional, arrogant, unhelpful and rude staff. Brought me to tears and I've left this place feeling devastated!! Two ladies, one of them manager who started yelling on DPD driver throughout all the place when he brought the parcel to them and asked for the name. Terrible atmosphere, and the other lady who was serving me was absolutely rude and unhelpful. I was seeking for help to sort out my postal order and all I've got was rude and arrogant approach due to which I have had to enter the same long queue 4 times because of a lack of information provided at the counter. Also both ladies were making comments about other customers between each other once the customers have left the counter after they have been served. I was shocked to receive such customer service, I thought such unhelpful and rude approach does not exist in these times anymore. Unfortunately and sadly, it does. Next time I will rather travel all the way to different post office and will keep myself away from this one to save my mental health.
29-05-2022
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maddie
29-05-2022
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Toni Claven
29-05-2021
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Sara thompson
Absolutely awful. Unprofessional, eatingvat the desk, ignoring customers, The people working there look scruffy. I am a business customer, they refuse to take coins for banking as "they'd have to count them" If we had another option I would use it!
29-05-2021
