New Dover Road Surgery
New Dover Road Surgery is a healthcare facility located in Canterbury, England. They specialize in providing general practitioner services to their patients. Their team of medical professionals is dedicated to providing quality healthcare and medicine to their patients.
Introduction to New Dover Road Surgery
New Dover Road Surgery is a healthcare company located in Canterbury, England. The company has been providing medical services to the community for over 20 years. The purpose of the company is to provide patients with high-quality healthcare services through the expertise of their general practitioners. The company is unique because it has a team of experienced doctors who are passionate about providing personalized care to each patient.Services & Products
New Dover Road Surgery offers a variety of medical services to their patients. Some of the services provided include general check-ups, immunizations, physical exams, and chronic disease management. The company also offers online consultations for patients who prefer virtual appointments. Patients can also purchase prescription medications from the company's pharmacy.Location
New Dover Road Surgery is located in Canterbury, a historic city in southeast England. The area is known for its medieval architecture, museums, and universities. The company is situated near other medical practices and local businesses. Patients can easily access the practice by public transportation. The three closest public transportation options are the Canterbury East train station (0.5 miles), the Canterbury Bus Station (0.7 miles), and the Canterbury West train station (1.1 miles).Benefits
Patients should choose New Dover Road Surgery because of the personalized and high-quality care provided by the general practitioners. The company's doctors have years of experience in the medical field and are dedicated to providing the best possible care to each patient. The practice also offers online appointments and prescription refills for convenience.Good to Know
Patients should be aware that New Dover Road Surgery only provides medical services by appointment. Patients can book appointments online or by calling the practice.Reviews
Customers have left positive reviews for New Dover Road Surgery, praising the doctors for their expertise and compassionate care. Patients also appreciate the convenience of the online appointment system and prescription refills. Overall, customers highly recommend the practice for their medical needs.Amenities
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appointment booking -
online consultation
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home visits
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wheelchair accessibility
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parking
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insurance acceptance
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extended hours
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emergency care
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x-ray
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lab tests
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vaccinations
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blood tests
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health screenings
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prescription refills
FAQ
What are the qualifications and experience of the general practitioners at your practice?
At New Dover Road Surgery, all of our general practitioners are fully qualified and registered with the General Medical Council. They have a range of experience in different areas of medicine, and regularly attend training and development sessions to stay up-to-date with the latest medical practices and technologies.What kind of medical services are offered at your practice?
We offer a range of medical services at New Dover Road Surgery, including general consultations, health checks, vaccinations, blood tests, chronic disease management, women's health, men's health, and mental health support. We also have a range of allied health professionals, such as physiotherapists and dieticians, who work with our general practitioners to provide comprehensive care to our patients.What is the process for making appointments and how long is the wait time?
To make an appointment at New Dover Road Surgery, you can either call us or book online through our website. We offer a range of appointment types, including same-day appointments for urgent medical issues. Our wait times vary depending on the type of appointment and the availability of our general practitioners, but we always aim to see our patients as quickly as possible.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
New Dover Road Surgery is a bulk-billing practice, which means that there are no out-of-pocket expenses for our patients. This includes general consultations, health checks, and many of our other medical services. However, some specialized services, such as certain vaccinations or procedures, may have associated costs. We always discuss these costs with our patients before providing the service.How does your practice manage referrals to specialists if needed?
If our general practitioners believe that a patient would benefit from seeing a specialist, they will provide a referral to an appropriate provider. We work closely with a range of specialists in the local area, and can provide recommendations based on the patient's needs and preferences. We also ensure that all relevant medical information is shared with the specialist to ensure continuity of care.Reviews
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vicky sandifer
27-03-2023
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Anthony Hannington
Very good surgery, very helpful
27-02-2023
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Nathan Squire
Wish I know the recipients name but they was amazing in understanding the issue and booking me a phone call with dr danszack who listen and understand the issue
27-01-2023
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Charlotte Mulligan
Shocking receptionist. I called them, made an appointment only to get there for the ride receptionist to say she hadn’t spoken to me at all! Even when she was shown the phone record, and the time spent on the phone she denied any recollection of even speaking to me. So unhelpful, didn’t offer another option. Now sitting at Estuary View waiting to be seen. The most appealing service looking at the rest of the reviews it would appear I’m not the only unfortunate person to experience this service.
27-12-2022
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Beryl Roberts
Just joined as a temporary patient after a spell in Margate hospital . Have only really spoken to Lorna but she has been exemplary with helping me get registered and helping in other ways .My daughter has been with you all for years and when I worked in K and C and lived in Canterbury from 1984 until 1992 you were also my GPS Thank you all much appreciated
27-12-2022
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keerthika vs
Been a fantastic place with excellent service.
27-12-2022
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jolanta madej
Rude and unhelpful receptionists.
27-12-2022
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missd
Obnoxious and unhelpful receptionists. They abuse their positions and try and give medical opinions over the telephone. Lucy and Elisabeth are Both rude and prevent you booking an appointment to see a Dr. I have been with this surgery for 30 years and it has gone downhill dramatically in the past 3 years! There are a few Doctors that are very good if you can get past the barriers! This week I have changed surgery after again being denied an appointment with a Dr with an allergy to heart medication.
27-11-2022
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Astrobed
Don’t waste your time. Doctors always late waited over 50minutes today past my appointment will be moving surgery.
27-11-2022
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Amber Sinclair
1. Review left May 2021. I am shocked at some of the negative reviews here. I used the e-consult facility last week for the first time and Dr Fahey responded promptly in her usual sympathetic and professional way. I believe I have seen (and been extremely happy with) all doctors and all nurses at the New Dover Road Surgery over the past nine years. I live alone and I have been isolated for almost a year, with various medical conditions. The practice, like all practices these COVID days, is under extreme pressure but I know everyone there, doctors, nurses and receptionists are doing their very best to look after patients' needs. They cannot work miracles. Those who complain may not have lived in countries where health care is not available to all. I am extremely grateful to the New Dover Road Surgery.!. 11 May '20 I am adding to a review left last year. Today I had a 2pm appointment with Nurse Rose. I was queuing to check in but the person in front of me, who had an appointment, refused to give her name to the receptionist. She said she was unwell and found it hard to breathe yet she refused to wear a mask or a visor. She falsely accused the receptionist of shouting at her and bullying and said she would make a complaint. My last review said how surprised I was to see negative remarks here. This is just to thank Rose for the time and care she took in surgery today. She then took the trouble to telephone me at home with additional information. THANK YOU, Rose and all nurses, and thanks to all the other staff - doctors, reception and admin - for their care. 2. Review left May 2021. I am shocked at some of the negative reviews here. I used the e-consult facility last week for the first time and Dr Fahey responded promptly in her usual sympathetic and professional way. I believe I have seen (and been extremely happy with) all doctors and all nurses at the New Dover Road Surgery over the past nine years. I live alone and I have been isolated for almost a year, with various medical conditions. The practice, like all practices these COVID days, is under extreme pressure but I know everyone there, doctors, nurses and receptionists are doing their very best to look after patients' needs. They cannot work miracles. Those who complain may not have lived in countries where health care is not available to all. I am extremely grateful to the New Dover Road Surgery.
27-11-2022
