Neville Johnson
Neville Johnson is a furniture and interior design company based in London, England. They specialize in providing high-quality fitted furniture solutions to their clients, including cabinets, computer desks, kitchen furniture, and staircases. In addition to their furniture offerings, Neville Johnson also supplies furniture accessories and operates as a wholesaler. With a focus on building and construction, Neville Johnson is dedicated to providing exceptional customer service and top-of-the-line products to their customers.
Introduction to Neville Johnson
Neville Johnson is a furniture and interior design company based in London, England. With over 30 years of experience in the industry, the company is known for its bespoke furniture pieces that are tailored to meet the needs of each individual customer. What makes Neville Johnson unique is their commitment to quality craftsmanship and attention to detail, ensuring that every piece they create is both functional and beautiful.Services & products
Neville Johnson offers a wide range of services, including bespoke furniture design and installation, as well as interior design consultation. Customers can buy custom furniture pieces such as cabinets, computer desks, kitchen furniture and staircases. They also offer furniture accessories and fittings for those looking to add a finishing touch to their home.Location
Located on Wigmore Street in the heart of London, Neville Johnson is surrounded by a variety of businesses including other furniture stores, restaurants and cafes. The area is easily accessible by public transportation, with the Bond Street tube station, Marble Arch tube station and Oxford Circus tube station all within walking distance.Benefits
Customers should choose Neville Johnson because they are dedicated to providing the highest quality furniture and interior design services. They use only the best materials and have a team of highly skilled craftsmen who take pride in their work. The company also offers a bespoke service, which means that each piece of furniture is tailored to the individual needs of the customer.Good to know
Customers should be aware that Neville Johnson's bespoke furniture pieces can take some time to be completed, as each piece is made to order. However, the wait is well worth it for those who want a truly unique and high-quality piece of furniture.Reviews
Customers rave about Neville Johnson's attention to detail and the quality of their furniture pieces. Many people have praised the company's bespoke service, saying that they were able to get exactly what they wanted. Overall, customers highly recommend Neville Johnson for their furniture and interior design needs.FAQ
What types of fitted furniture do you offer?
We offer a wide range of fitted furniture including wardrobes, bookcases, home offices, libraries, and media units. We can customize our designs to fit your specific needs and preferences.What types of computer desks do you offer?
We offer a variety of computer desks, including traditional desks, standing desks, and corner desks. Our computer desks are designed to be both functional and stylish, and we can customize them to fit any space.What materials do you use for your cabinets?
We use high-quality materials for our cabinets, including solid wood, MDF, and laminate. We also offer a variety of finishes, such as painted, stained, and high-gloss.Can you provide custom-made furniture accessories?
Yes, we can provide custom-made furniture accessories to complement your fitted furniture. We offer a range of accessories, including handles, knobs, lighting, and storage solutions.Do you have a showroom or can I view samples before making a purchase?
Yes, we have showrooms in several locations across the UK where you can view our products and samples. You can also arrange a virtual consultation with one of our design experts to discuss your project and view samples remotely.Reviews
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Grey Box Self Storage
excellent furniture, dreadful aftercare! We scratched a door less than a year after installation, 3 calls and 3 emails later... still no response in 3 weeks!
26-05-2023
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Tom Carroll
I really disappointed by our recent experience with Neville Johnson. We ordered a small library at the end of October and due to a back log in work it was agreed it would be delivered 13th March. The designer Simon was amazing, the guys who came to fit it were fine but after two days of fitting we discovered that one side of the shelving was glossed and the other Matt and that sometimes it was the upper facing and others the lower. Complete lack of quality control at the factory. They decided to take it all down and send it back to the factory. Despite it being completely their fault they are not rushing to supply and refit. and we are left with a large empty space in our house which we had cleared out for the fitting. Shocking customer service when something goes wrong with nobody getting back to us when they say they will and constant chasing on our part. We had used them extensively before in a previous house and at that time they were 5*, unfortunately they seem to have become to big to care. Shame!!!
27-03-2023
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Phil Patterson
Bizarrely if you buy a house with a NJ wardrobe which is broken they refuse to come out to repair it - even for a fee. Had intended to give them more business but the obstructive stance seriously putting me off.
27-01-2023
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Sam Harrison
I just felt it was appropriate to write to you about our excellent experience we had in the Wigmore Street showroom yesterday. Jonathan is doing an excellent job designing some furniture for us and recommended we visit the showroom to assist with the specific detailing, and to choose the colours we liked. Serge was on duty yesterday and we were simply blown away by his calm kindness, patience, keen eye for detail and made us feel like we were the only clients he had to worry about yesterday. It was a simply exceptional experience and you should be very proud of him - and your other staff; if his is the standard you hold each other to. Thank you for making our daunting day just a little bit special.
27-11-2022
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Stephanie Stocker
Very poor experience from a ‘design’ visit, which we waited some weeks for. ‘Designer’ turned up, looked at the walk-in wardrobe space, said “well, it’s a rather small space” (it holds 6 double wardrobes worth, so I’m not sure what they’re normally dealing with if NJ are turning their noses up at this size of project…) and from then on seemed totally uninterested. Rather than ‘design’ anything she just asked us what we wanted and where. Didn’t seem able to cope with being asked to come up with a design that would maximise the space having seen what we needed to store. The designer then said they would follow up with a proposed design and cost that day. Late the following day we received an email that simply said “the starting cost would be X, depending on what you want” (I’m paraphrasing, but barely) and could we confirm if we were ok with that. No design, and a cost that had clearly taken 5 minutes to come up with and could have been given over the phone based on the volume of wardrobes the space could hold. All in all so, so disappointing. We’ve used Sharps before for fitted furniture and were looking at NJ for this project as we wanted it to be truly bespoke and top quality. Service on the ‘design’ visit was sub-Sharps level, and doesn’t leave us with any faith that we’d be getting a superior product. Wouldn’t recommend.
27-10-2022
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Cath Hardaker
Customer service has been second to none.
27-09-2022
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Nathan Brown
New enquiries beware! We nearly fell over when we received a quote of £14k to replace existing banisters and a small return on our 14 step staircase with a glass affair. Generously discounted to £9k in the summer sale (clearly over charging in the first place), when the surveyor (Simon) popped out to measure up, he blank refused to discuss cost or even what our budget even when we asked. Had he had that discussion, perhaps he’d have been able to tailor accordingly (our budget was up to £6k which was quite generous based on other quotes we had received). And apparently quotes are only valid for seven days. Whilst I understand material costs are volatile, this came across as pressure selling which is a massive turn off. Beware - I wouldn’t waste your time getting this company to quote unless you’ve diamond lined pockets with more money than sense!
27-06-2022
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Paul Giaco
Fantastic service throughout chain. From store to architect to surveyor and finally to fitters. After service also excellent. Definitely use them again.
27-05-2022
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Karl
I have been waiting since November for a design. I have tried to get an update from the designer and no response. Poor service.
27-05-2022
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Marcus Nascimento
Serge received us half an hour before closing time and was absolutely phenomenal. He stayed late and was clearly excited with our project. His level of knowledge and cordiality was simply impeccable. He was kind enough to provide us with an incredible introduction regarding styles that helped us understanding better what to look for when comparing different options. Following that we discussed finishing options and Serge once more was wonderful. He was insightful, not to mention his great taste. I couldn't be happier with our experience. Top notch! Serge is a keeper.
27-05-2022
