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Web Hosting Companies

Neon9 Design and Web Development

Neon9 Design and Web Development is a web hosting and IT company located in Birmingham, England. They specialize in e-commerce solutions and offer a range of web development services to help businesses establish an online presence. With their expertise in web hosting and IT, Neon9 Design and Web Development is committed to providing high-quality services to their clients.

Introduction to Neon9 Design and Web Development

Neon9 Design and Web Development is a web hosting company that offers IT and e-commerce services. Founded in 2012, the company has since been providing unique and high-quality web design and development services.

Services & products

Neon9 Design and Web Development offers a variety of services, including website design and development, web hosting, e-commerce solutions, and search engine optimization. Customers can also buy digital marketing services, such as social media advertising and email marketing.

Location

Located in Central Ave, Longbridge, Birmingham, customers can expect to find a bustling business district with various shops and services in the area. Additionally, Neon9 Design and Web Development is located near public transportation options, including Longbridge station, Northfield station, and Kings Norton station, all within a 2-mile radius.

Benefits

Customers should choose Neon9 Design and Web Development due to their unique and high-quality services, as well as their expertise in IT and e-commerce solutions. The company is dedicated to providing excellent customer service and support to ensure that their customers' needs are met.

Good to know

Customers should be aware that Neon9 Design and Web Development primarily serves businesses and organizations in the Birmingham area. However, the company is also able to provide services to clients outside of the area.

Reviews

Customers have praised Neon9 Design and Web Development for their excellent customer service, high-quality web design and development services, and expertise in e-commerce solutions. Many have also noted the company's dedication to meeting their clients' needs and providing personalized solutions.

Amenities

  • amenity
    server
  • amenity
    data storage
  • amenity
    backup
  • amenity
    security
  • amenity
    uptime guarantee
  • amenity
    domain name
  • amenity
    support
  • amenity
    bandwidth
  • amenity
    email
  • amenity
    ssl certificate
  • amenity
    website builder
  • amenity
    dedicated ip address

FAQ

What types of hosting plans do you offer?

We offer a variety of hosting plans, including shared hosting, VPS hosting, and dedicated server hosting. Each plan is designed to meet different needs and budgets. Our shared hosting plans are perfect for small websites and blogs, while our VPS hosting plans offer more resources and flexibility. Our dedicated server hosting plans are ideal for large businesses or websites with high traffic.

Can you guarantee uptime for my website?

Yes, we guarantee 99.9% uptime for all of our hosting plans. We understand how important it is for your website to be up and running at all times, which is why we have invested in top-of-the-line servers and network infrastructure. In the unlikely event of downtime, we will work quickly to resolve the issue and get your website back online as soon as possible.

What level of customer support is available?

We offer 24/7 customer support via phone, email, and live chat. Our team of experienced technicians is always available to help you with any questions or issues you may have. We also have an extensive knowledge base and community forum where you can find answers to common questions and connect with other users.

Are there any hidden fees or charges?

No, we do not have any hidden fees or charges. Our pricing is transparent and straightforward, and you will only be charged for the services you select. We also offer a 30-day money-back guarantee if you are not satisfied with our services.

Can I easily upgrade or downgrade my hosting plan if needed?

Yes, you can easily upgrade or downgrade your hosting plan at any time. We understand that your needs may change over time, which is why we offer flexible plans that can be adjusted to meet your requirements. Our customer support team can help you with the process and ensure a seamless transition.

Reviews

  • Alwin Grey

    My experience of dealing with Neon9 has been nothing short of OUTSTANDING! I'm the owner of a small service based business. Because of having some IT skills, I created my own web site using a well known (Do it yourself, with templates) option. It looked OK to be honest, but it wasn't generating many leads and it ran very slowly on mobile devices, even though it was supposed to be optimised for mobiles. The first thing that impressed me about Neon9 was their genuine desire to understand what was important to me and why. What I was trying to achieve and why. This wasn't a technical discussion it was very much focussed on my business and how I wanted to improve it. Following the initial consultation, I was given a few options to choose from which clearly stated the relative merits of each. This was the second thing I really liked. There was no pressure to choose a particular option. It was totally up to me to decide what was best from a list of valid choices. The third thing I liked was the fact that they did benchmarks before and after, showing how performance had improved. They didn't need to tell me how much lead generation had improved. That was blatantly obvious! I was (and still am) getting about five times as many enquiries every month as I was before. I was on the 3rd or 4th page of results before, and I am now consistently on the 1st page and often number 1 for my area. Finally, I know I could have paid less to have my website re-written but the way I view it, the process has cost me nothing. I have quickly seen a return on my investment which is many times more than the cost. Also, it's the gift that keeps on giving, because for a small fee my website is being maintained so that the performance remains constant and the business remains high on web searches. I think it's fair to say that I am a very, very satisfied customer!

    27-08-2022
  • Sharif Hiscock

    Absolutely fantastic team at Neon 9. Really listened to my requirements and met me with great ideas and suggestions. They took my old site and created a brilliant new one with a lot more easily readable content and graphics. Thank you Nerissa & Ian.

    27-05-2022
  • Mark Dove

    Helped me with graphics design for my logo and website design & support. As a new business my online presence was lacking Neon9 quickly implemented a fix for that. Everything was so straight forward and they're only ever a phone call away. I could not be more pleased. I would recommend this company and I already have to several. Thanks for all your help you will definitely be hearing from me in the future.

    27-05-2021
  • Jennifer Merry

    27-05-2021
  • Maggie Brown

    Awesome designs. Kept us informed all the way through. Couldn't be more helpful. Would happily recommend.

    27-05-2020
  • Douglas Brown

    27-05-2019