Credit Unions

NEFirst Credit Union

NEFirst Credit Union is a financial services company located in Gateshead, England. As a credit union, they provide a range of financial services to their members, including savings accounts, loans, and other financial products. NEFirst Credit Union is committed to helping their members achieve their financial goals and providing them with the support they need to manage their finances effectively. With a focus on community and customer service, NEFirst Credit Union is a trusted and reliable partner for anyone looking for financial services in the Gateshead area.

Introduction to NEFirst Credit Union

NEFirst Credit Union is a financial institution that has been serving the community since 1991. The company's purpose is to provide members with a safe place to save and borrow money at reasonable rates. NEFirst Credit Union is unique because it is owned and operated by its members, which means that profits are returned to members in the form of dividends and lower loan rates.

Services & products

NEFirst Credit Union offers a range of financial services, including savings accounts, loans, and mortgages. Members can also access online banking and mobile banking services, as well as financial education and counseling.

Location

NEFirst Credit Union is located in Gateshead, England, in the Jackson House building on Jackson Street. The area is home to a variety of businesses, including restaurants, cafes, and shops. The nearest public transportation options are the Gateshead Metro Station, which is 0.2 miles away, the Gateshead Bus Interchange, which is 0.3 miles away, and the Newcastle Central train station, which is 1.6 miles away.

Benefits

Customers should choose NEFirst Credit Union because it is a not-for-profit organization, which means that it is focused on serving its members rather than making a profit. Members can also benefit from lower loan rates, higher savings rates, and access to financial education and counseling.

Good to know

Customers should be aware that NEFirst Credit Union is a member-owned organization, which means that all members have a say in how the company is run. Members can also run for the board of directors and vote on important decisions.

Reviews

Customers have praised NEFirst Credit Union for its friendly and helpful staff, as well as its competitive rates and easy-to-use online banking services. Many customers appreciate the company's focus on financial education and counseling, which has helped them improve their financial situation.

Amenities

atm
online banking
mobile banking
loan services
credit card services
cash management services
bill payment services

FAQ

What interest rates do you offer on savings accounts and loans?

We offer competitive interest rates on both savings accounts and loans. Our rates vary depending on the product and current market conditions. Please visit our website or contact us directly for our current rates.

Can you explain the eligibility requirements for becoming a member of your credit union?

To become a member of NEFirst Credit Union, you must live or work in the North East of England. You can also become a member if you are a family member of an existing member. There is a one-time membership fee of £1.00. Please visit our website or contact us directly for more information on becoming a member.

What types of services do you offer, such as mobile banking or investment advice?

We offer a variety of services, including savings accounts, loans, insurance, and budgeting advice. We also provide online and mobile banking options for our members. We do not offer investment advice, but we can refer you to a trusted financial advisor if needed.

How do you ensure the security of my personal and financial information?

We take the security and privacy of our members' information very seriously. We use advanced security measures, such as encryption and firewalls, to protect your personal and financial information. We also regularly monitor our systems for any suspicious activity. You can trust that your information is safe with us.

What fees do you charge for your services and how do they compare to other credit unions and banks?

We strive to keep our fees as low as possible for our members. Our fees vary depending on the service, but we are transparent about them and strive to be fair. We recommend comparing our fees to other credit unions and banks to see how we compare. Additionally, we offer free financial counseling services to help our members manage their finances and avoid unnecessary fees.

Reviews

Louise Harrison

I've been with them ten years. They've deteriorated badly in terms of communication. The interest being taken off me is hitting the roof and changes from week to week. I pay more back in terms of weekly payments than I'm asked for. Reliable payer. Yet when I ask for an explanation I am left more confused than ever. Using the app, when I've added to my savings, they mistakenly take it off my loan, then have to readjust the interest when they move it into savings. I think they're getting it all wrong!! This happens time and again even though I've spoken to them frequently. Getting a high APR credit card would work out cheaper!!!

29-04-2023
Sylvia Laing

I have tried all week to get to speak to someone at NE first credit union without success. I have left messages and sent emails without any response

29-03-2023
Leanne Milner

28-02-2023
courtney hammond

29-01-2023
Paula Mc

Always had fabulous service from these. Loan applications very straight forward and the app is great for checking payments etc. Definitely recommend

29-01-2023
Tracy Passmoor

Wouldn’t bother.. they take weeks and can’t get a straight answer.. I give up

29-10-2022
Neil Ross

Good not easy access to your money however its an account to forget about until you need it the best way to deal with them is office face to face

29-09-2022
Nathan Dixon

This place is a joke not even 1 star no help to there members that have savings with them

29-05-2022
Leanne Latcham

29-05-2022
Carol Jacobs

Got a loan from them. My circumstances changed and I couldn’t afford it. Was an absolute nightmare trying to negotiate with them a payment plan. Got so many threats via email and post. Told me a sherif could enter my home at anytime to recover the debt, now in England firstly they need to go to court and then they need to gain access first. In there letter it was all about threats. The they realIsed there threats were useless they then said they could get a 3rd party deduction from my universal credit - not going to happen. I’ve been paying £10 a month but couldn’t afford Decembers payment. Omg hell broke lose from them! Defiantly not a company anyone should deal with!

29-05-2022