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Internet Service Providers

Neatley

Neatley is a telecommunications company based in Manchester, England. They specialize in providing internet services to their customers and are known for their reliable and high-speed connections. As one of the leading internet service providers in the United Kingdom, Neatley is committed to delivering top-notch services to their clients.

Introduction to Neatley

Neatley is a telecommunications company based in Manchester, England. Founded in 2005, Neatley has since become a leading provider of internet services in the United Kingdom. Their mission is to provide reliable and affordable internet services to their customers. What makes Neatley unique is their commitment to customer satisfaction, as they believe that their success is dependent on the satisfaction of their customers.

Services & products

Neatley offers a range of internet services to their customers, including broadband, fiber optic, and wireless internet. They also offer phone services and a variety of customizable packages to fit the unique needs of each customer. In addition, Neatley provides technical support to ensure that their customers are always connected and satisfied with their services.

Location

Neatley is located on Southmoor Rd in Wythenshawe, a suburb of Manchester. The area is known for its diverse range of businesses, including restaurants, shops, and offices. Customers can expect to experience a friendly and welcoming atmosphere in the area. The nearest public transportation options are the Wythenshawe Bus Station, which is 0.3 miles away, the Manchester Airport Train Station, which is 1.5 miles away, and the Wythenshawe Park Tram Stop, which is 1.6 miles away.

Benefits

Customers should choose Neatley because they are a reliable and affordable internet service provider. Neatley's commitment to customer satisfaction sets them apart from other companies in the industry. They offer a variety of customizable packages to fit the unique needs of each customer and provide technical support to ensure that their customers are always connected.

Good to know

Customers should be aware that Neatley requires a contract for their services, which may not be suitable for everyone. However, their customizable packages allow customers to choose the length of their contract.

Reviews

Customers have praised Neatley for their reliable internet services and excellent customer support. They have also been commended for their customizable packages, which allow customers to choose the services that they need. Overall, customers are satisfied with Neatley's services and recommend them to others.

Amenities

  • amenity
    wifi
  • amenity
    fiber optic
  • amenity
    broadband
  • amenity
    mobile data
  • amenity
    network security
  • amenity
    technical support

FAQ

What internet speed packages do you offer?

We offer a range of internet speed packages to suit different needs and budgets. Our packages range from basic to ultra-fast speeds, with options for both residential and business customers.

Is there a data cap limit on your packages?

No, there are no data cap limits on our internet packages. Our customers can enjoy unlimited data usage without any worries of additional charges or restrictions.

What is your customer service availability and response time?

We strive to provide excellent customer service to all of our clients. Our customer service team is available 24/7 to assist with any queries or concerns. We aim to respond to all inquiries promptly and efficiently.

Are there any additional fees or charges not included in the advertised prices?

Our advertised prices are all-inclusive, and there are no hidden fees or charges. We believe in transparency and strive to ensure that our customers understand the costs associated with our services upfront.

Do you offer any special deals or promotions for new customers?

Yes, we often have special deals and promotions for new customers. These may include discounted rates, free installation, or other incentives. Be sure to check our website or contact us directly to find out about any current promotions.

Reviews

  • Elena Tarasenko

    Very terrible service. Internet disconnections several times a day. Impossible to talk to anyone of this provider because they don't answer at all. They take money for the service which they don't provide. Have enough of this hassle. I would not recommend them to anyone

    27-03-2023
  • elijus jakas

    Worse customer service. Just avoid this broadband provider.

    27-03-2023
  • catrina mcdermott

    The worst broadband I have ever come across. They promised my mother Internet, they couldn't provide. So she cancelled it. Nearly two months later they took money from her account for broadband she never got. Contacted them to ask them why they had took money out and they said it was cancellation fees. Please avoid!

    27-10-2022
  • Adam Boyd

    Great customer service chloe was very helpful. fast and reliable Internet. Overall would recommend.

    27-08-2022
  • Simon Plowman

    Good customer service, never had any issues and was setup very quickly

    27-07-2022
  • channelle hulbert

    Good customer service, provide a good internet speed, happy with what im getting from them

    27-05-2022
  • Ian Dennett

    Shocking service, do not respond to the emails of which there are many, don't answer your phone calls. We have struggled with this company for over 3 months now. Fed up and cancelling the contract. Advertising fibre at 40mbps we struggle to get 2mbps... Terrible.

    27-05-2022
  • Sen Jordan

    Lovely staff xx

    27-05-2022
  • Libor Nistor

    The worst customer service I am without internet 1 months I try to contact this company they not pick up the phone they not responded the e-mail not professional

    27-05-2022
  • Sameer Rizvi

    Super easy experience. Great customer service.

    27-05-2022