Navien UK
Navien UK is a leading manufacturer of boilers in the United Kingdom. They specialize in manufacturing and fabrication of high-quality boilers that are designed to meet the needs of their customers. With their headquarters located in Guildford, England, Navien UK is committed to providing their customers with the best possible products and services. As one of the top boiler manufacturers in the country, Navien UK is dedicated to ensuring that their products are reliable, efficient, and cost-effective. Whether you are looking for a new boiler for your home or business, Navien UK has the expertise and experience to meet your needs.
Introduction to Navien UK
Navien UK is a prominent boiler manufacturer, established in 1978 in South Korea. The company expanded to the UK market in 2015, with the aim of providing high-quality heating solutions to households and businesses. Navien UK is unique in that they specialize in manufacturing and fabrication, ensuring that their products are of the highest quality.Services & Products
Navien UK offers a variety of heating solutions, including boilers, water heaters, and renewable energy products. These products are designed to be efficient and environmentally friendly, ensuring that customers can save money on their energy bills while reducing their carbon footprint.Location
Navien UK is located in Guildford Business Park, which is a bustling area with a mix of residential and commercial properties. The area is home to a range of businesses, including technology companies, financial institutions, and retail stores. Customers can expect a vibrant atmosphere and a range of amenities, including restaurants, cafes, and shops. The closest public transportation options are Guildford Park and Ride (0.6 miles), Guildford Station (1.5 miles), and London Road Station (1.7 miles).Benefits
Customers should choose Navien UK because of their commitment to quality, efficiency, and sustainability. The company's products are designed to be long-lasting and reliable, ensuring that customers can enjoy a comfortable and warm home without any unexpected breakdowns. Additionally, Navien UK's products are designed to be energy-efficient, which means that customers can save money on their energy bills while reducing their carbon footprint.Good to know
Customers should be aware that Navien UK's products require professional installation to ensure that they function correctly. Additionally, customers should ensure that they have their products regularly serviced to maintain their efficiency and prevent any issues from arising.Reviews
Customers have praised Navien UK for their high-quality products and excellent customer service. Many customers have commented on the reliability and efficiency of Navien UK's products, with some stating that they have noticed a significant reduction in their energy bills since switching to Navien UK's products. Overall, customers have been highly satisfied with Navien UK's products and services.Amenities
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after-sales support -
customization
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delivery
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installation
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maintenance
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repair
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spare parts
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warranty
FAQ
What types of boilers do you manufacture?
We manufacture a range of energy-efficient condensing boilers, including combi boilers, system boilers, and regular boilers.What is the warranty on your boilers and what does it cover?
Our boilers come with a standard warranty of 5 years, which can be extended up to 10 years if registered within 30 days of installation. The warranty covers any manufacturing defects or faults that may arise during the stated period.Can you provide references from previous customers?
Yes, we can provide references from previous customers upon request. These references will give you an idea of the quality of our products and our level of customer service.Do you offer installation services or do I have to find my own installer?
We do not offer installation services ourselves, but we work with a network of professional installers who are trained to install our boilers. We can provide you with a list of recommended installers in your area.What type of maintenance and support do you offer for your boilers?
We offer a range of maintenance and support services to ensure that your boiler continues to operate efficiently and reliably. These include regular servicing, technical support, and access to spare parts. Our customer service team is available to assist you with any queries or issues you may have.Reviews
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wendy gray
I have been trying to have the programmer fixed for over a week now despite four engineers calling three outside engineers and one navien engineer it’s still not working I have spent most of today on the phone despite the fact that the system is only one and a half years old and I have an 80 year old husband in the house on palliative care and in a hospital bed the best we can hope for is an engineer calling on Tuesday if we haven’t frozen by the disgraceful service
27-04-2023
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Danielle G
By far the worst company I've ever had to deal with. My boiler has 8 years warranty, and just after a year it started leaking. I first contacted Navien on the 12th December, asking for help. I also filled in the form on their website which asks when it's convenient for someone to come out and fix the boiler. I said that day or the day after, but they didn't get back to me. I filled this form in again, and again no one ever gets back to you. The only time someone has replied to my emails is when a manager confirms the warranty and says they'll be in contact to arrange the boiler to be fixed. Of course, no one ever calls. Heavily pregnant, with no heating throughout the December, and probably ongoing in January as well as this company are almost guaranteed not to get back in contact with me. So I'm leaving a 1 star review (wish it was 0 stars) in hopes someone will finally get in contact. I've spoken to someone who fixes boilers locally and apparently it's a very small job to fix, but it's also too dangerous to use as our boiler is getting too much pressure. ---- if your in the process of getting a new boiler, don't go with Navien as although the boilers are cheaper than most, it's because the customer service is absolutely shocking and they don't fix any issues, even when you have a warranty certificate.
27-05-2022
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carina luscombe
Great boilers, great customer service, very responsive company, easy to deal with and reasonable pricing gives great value for money!
27-05-2021
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Ryan Sul
Had quite the best experience with Navien boiler. Great efficiency and technology backed-up by fantastic customer service. Looking forward to fitting more in future.
27-05-2021
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Ciaran Marron
***Distributors/ Wholesalers Warning *** you will be let down! Protect your customers stay away!!! Backup and communication is absolutely pathetic!!! They simply continously to ignore emails and let their customers down. Have never in all my years in business dealt with such a poor company.
27-05-2021
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Janice White
Great boiler, very efficient. Good customer service. I'm a happy warm customer.
27-05-2019
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Chloe Ponting
27-05-2019
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최병구
27-05-2019
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Kimberley Kirkland
My husband fits these boilers and his customers are amazed of the efficiency and performance of them. #5star rating
27-05-2019
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Patrice Thornton
27-05-2018
