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Whale Watching Tour Agencies

Natural World Safaris Ltd

Natural World Safaris Ltd is a travel and hotel company based in Brighton, England. They specialize in whale watching tours and are one of the top agencies in the industry. With a commitment to providing high-quality experiences for their customers, Natural World Safaris Ltd is the go-to choice for anyone looking for an unforgettable adventure.

Introduction to Natural World Safaris Ltd

Natural World Safaris Ltd is a travel company that specializes in offering unique and authentic wildlife experiences. Founded in 2005, the company has a team of experts who are passionate about wildlife and travel. The company's purpose is to create exceptional wildlife expeditions that are tailored to each customer's individual needs. What makes this company unique is their focus on sustainable tourism and conservation efforts. Natural World Safaris Ltd ensures that their experiences have minimal impact on the environment and that they support local communities.

Services & products

Natural World Safaris Ltd offers a variety of services to their customers, including tailor-made wildlife holidays, private guided tours, and small group tours. They specialize in whale watching tours and have extensive knowledge of the best places to see whales around the world. Customers can also purchase travel insurance, flights, and accommodation through the company.

Location

Located on Gloucester Road in Brighton, England, Natural World Safaris Ltd is situated in a bustling area with many shops, restaurants, and cafes. The area is popular with tourists and locals alike and has a vibrant atmosphere. Customers can expect to experience a mix of cultures and cuisines in the area. The three closest public transportation options are the Brighton train station (0.7 miles), the Brighton coach station (0.5 miles), and the Old Steine bus stop (0.2 miles).

Benefits

Customers should choose Natural World Safaris Ltd because of their commitment to sustainable tourism and conservation efforts. The company works closely with local communities and ensures that their tours have minimal impact on the environment. Customers can also expect to receive personalized service and expert knowledge from the company's team of wildlife and travel experts.

Good to know

Customers should be aware that the company's tours can be quite expensive, but they offer a high level of service and expertise. Natural World Safaris Ltd also has a strict cancellation policy, so customers should read the terms and conditions carefully before booking.

Reviews

Customers have praised Natural World Safaris Ltd for their exceptional service, expert knowledge, and unique wildlife experiences. Many customers have commented on the company's commitment to sustainable tourism and conservation efforts. However, some customers have found the tours to be expensive and have had issues with the company's cancellation policy. Overall, the company has received positive reviews from customers.

Amenities

  • amenity
    free wi-fi
  • amenity
    air conditioning
  • amenity
    life jackets
  • amenity
    binoculars
  • amenity
    refreshments
  • amenity
    tour guide
  • amenity
    boat
  • amenity
    safety instructions

FAQ

What is the success rate for whale sightings on your tours?

We have a high success rate of whale sightings on our tours, but it can vary depending on the season and weather conditions. Our experienced guides do their best to locate the whales and provide a memorable experience for our guests.

What safety measures do you have in place to ensure a safe tour?

We prioritize safety on all of our tours and have several measures in place to ensure a safe experience for our guests. Our boats are equipped with life jackets, first aid kits, and emergency communication devices. Our guides are trained to handle emergency situations and are knowledgeable about the local waters.

How experienced are your tour guides in spotting and identifying different whale species?

Our tour guides are highly experienced in spotting and identifying different whale species. They undergo rigorous training and have extensive knowledge of the local marine wildlife. They are passionate about sharing their knowledge with our guests and providing a memorable experience.

What type of boats do you use for your tours and are they equipped with amenities such as restrooms and snacks?

We use a variety of boats for our tours, ranging from small zodiacs to larger vessels. All of our boats are equipped with safety equipment and some have amenities such as restrooms and snacks. The specific amenities available vary depending on the tour, so please check the tour description for more details.

What is your cancellation policy in the event of inclement weather or unforeseen circumstances?

If we need to cancel a tour due to inclement weather or unforeseen circumstances, we will provide a full refund or reschedule the tour for a later date. If a guest needs to cancel their reservation, we ask that they give us as much notice as possible. Our cancellation policy varies depending on the tour, so please check the tour description or contact us for more information.

Reviews

  • Bernardo Flasterstein

    I had 2 trips with this company. The program details are amazing but the description of the details leaves much to desire. There is no description on how difficult the activity will be and many of those are extremely strenuous and not a fit for all. The communication with the Natural World Safaris is difficult because they are in the UK. They are very nice and cordial when they call but at times takes days before they respond. Many details on their written materials are not as described. Overall they perform as "mediators" and because they contract with other groups and they are the middle man, that could have a significant effect on the overall result.

    29-04-2023
  • Dave Thomas

    Great company highly reccomend

    28-02-2023
  • Peter Walsh

    A once in a lifetime trip for us to Madagascar - everything was handled very professionally as we were a bit apprehensive beforehand. Highly recommend Natural World and the team...

    28-02-2023
  • Dudley Slater

    Natural World Safaris Antarctica: Less Value for More Money! Save money and frustration by skipping Natural World Safaris and go to the actual operator. Natural World Safaris charges a premium, yet, does not operate this expedition and has no employees on location. Making matters worse they attract adventurous customers with the lure of camping, kayaking and other expedition compliments without adequately informing you that these require separate bookings (and more money). When we arrived in Ushuaia (after traveling 7,000 miles) we discovered they separated my family into two different hotels, several miles apart. They say they did not know we were a family; however, they got this detail correct on my invoice and contract? Sharing an amazing adventure with my family justified the considerable investment traveling to Antarctica requires; yet I'm asked to say goodbye to part of my family on the first night? Save money and frustration and skip Natural World Safaris. To be clear actual operator, based in Canada and Ushuaia, is fantastic.

    28-02-2023
  • Sam Greg

    We do not recommend booking a holiday with this company. Their online literature gives the impression of a professional organisation offering a wonderful opportunity to swim with blue whales but once out in Sri Lanka the organisation was nothing short of shambolic. We paid £14k (excluding flights, food, and beverage) to go on a Sri Lankan blue whale safari trip last year that was without doubt the most disorganised, disappointing, and most expensive holiday we have ever experienced. Aside from the trip being a strong contender for the world's worst honeymoon, we were misled to believe that the Picture Adventure Expeditions operation that Natural World Safaris commissioned for this holiday, would have permits to swim with blue whales in the Northeast of Sri Lanka. This was what sold us the holiday. The literature sent to us from Natural World Safaris in both selling us the trip and again after we had paid the first instalment for it, boasted that they work with the top blue whale scientist in Sri Lanka: Asha De Vos (see extract from their marketing material). By coincidence, we met two acquaintances of Asha's on a later part of our holiday in Sri Lanka whilst in Wilpattu. They were surprised that Asha would be involved with an operator that allowed tourists to swim with whales and contacted her to verify this claim. It turns out Natural World Safaris were falsely using Asha De Vos' name and she publicly denied all association with Natural World Safaris (see screenshot from Asha’s Instagram). When we contacted Natural World Safaris (at the end of the trip) asking for proof of the permits to swim with whales in the Northeast of Sri Lanka, we were informed that although they had been requested by Natural World Safari's "partner", they had not been confirmed because Natural World Safaris had failed to provide our passport details to them despite them having had them for over a year or contacting us to check whether they had changed. During our holiday, the incompetence and recklessness of the employed boat captain was truly alarming. This “personally taught” (by Natural World Safaris) captain had no idea how to safely drive a power boat and the tour leader from Picture World Safaris did nothing to intervene despite the distress of his three clients. As a qualified yachtsman and RYA powerboat driver myself, I had to intervene several times to curb his ‘joy riding’ style of driving a speed boat in high waves and at beaching it too. Our accommodation at one point in the trip was little more than a hostel and of the quality that even the cockroaches were trying to move out. On top of this, our guide and operator of Picture Adventure Expeditions, Josh, seemed to be concentrating more on running his printing business back in India than ensuring his guests, who had each forked out £7k were kept safe and received reasonable value for the holiday they paid for.

    29-01-2023
  • George Copeland

    Great attention to detail and service

    29-12-2022