National Holidays Coach Pickup
National Holidays Coach Pickup is a transportation company based in Birmingham, England. They specialize in providing bus tour services to various destinations across the United Kingdom. The company is committed to providing safe and reliable transportation services to their customers. They also offer services in the airlines and transportation & shipping industries. National Holidays Coach Pickup is dedicated to providing quality services to their clients and ensuring their satisfaction.
Introduction to National Holidays Coach Pickup
National Holidays Coach Pickup is a bus tour agency that has been in operation for over 30 years. The company's main purpose is to provide customers with a unique travel experience that is both affordable and comfortable. The company prides itself on its excellent customer service and experienced drivers. What makes this company special is its focus on providing customers with a hassle-free way to travel and explore different cities in the United Kingdom.Services & Products
National Holidays Coach Pickup offers a variety of services to its customers. The company provides coach transportation services for customers who want to travel across the United Kingdom. Customers can choose from a range of tours that cover different cities in the UK. The company also offers air travel services through its partnership with leading airlines. Customers can book flights to various destinations around the world through the company's website.Location
National Holidays Coach Pickup is located in St. Chads Queensway, Birmingham. The area is a bustling business district with a range of shops, restaurants, and entertainment options. Customers can expect to find everything from high-end retail stores to local pubs in the area. The nearest public transportation options are Birmingham New Street Station, Snow Hill Station, and Moor Street Station, all within a mile of the company's location.Benefits
Customers should choose National Holidays Coach Pickup because of its excellent customer service, experienced drivers, and affordable prices. The company's focus on providing a hassle-free way to travel and explore different cities is unique in the industry. Customers can also benefit from the company's partnership with leading airlines, which allows them to book flights to various destinations around the world.Good to Know
Customers should be aware that National Holidays Coach Pickup requires all passengers to wear seat belts while on board. The company also has a strict no-smoking policy on all of its coaches.Reviews
Customers have given National Holidays Coach Pickup positive reviews for its excellent customer service, comfortable coaches, and knowledgeable drivers. Customers appreciate the company's focus on providing a hassle-free way to travel and explore different cities. Overall, customers highly recommend National Holidays Coach Pickup for anyone looking for an affordable and comfortable way to travel around the UK.Amenities
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reclining seats -
air conditioning
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on-board entertainment
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luggage storage
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refreshments
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restroom
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pick-up service
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drop-off service
FAQ
What is your policy regarding flight cancellations and refunds?
We do not offer flights, so we do not have a policy regarding flight cancellations and refunds.What destinations do your bus tours cover?
We offer bus tours throughout the UK and Europe, with a variety of destinations to choose from.What type of buses do you use for your tours?
We use modern, comfortable coaches equipped with air conditioning, reclining seats, and restroom facilities.What is your policy on baggage allowances and fees?
We allow each passenger to bring one suitcase and one carry-on bag free of charge. Additional bags may be subject to a fee, depending on the tour.What is your cancellation policy for booked tours?
Our cancellation policy varies depending on the tour and the amount of notice given. We recommend checking the specific tour details or contacting us directly for more information.Reviews
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Liz Daly
I have used several coach companies for holidays and this is by far the worst one I have ever used. I rang the company prior to booking our Tower of London tour and asked if there would be between four to five hours’ time allocated to visit the Tower and was told yes so I proceeded to book. I didn’t receive an itinerary and assumed that everyone on our coach was for the same tour, ie free time in London on Saturday and a day at the Tower on Sunday. When the driver began to discuss drop off points on Saturday, myself and most of the other passengers on the coach were confused – we all thought that we were on the same tour, not essentially on a bus dropping groups off on a busy Saturday in the capital. We were running late anyway and none of the theatregoers reached their destinations in time so every one of them missed the shows that they had booked. When we were dropped off for our time in London we were asked to be back on the coach in two hours, nowhere near enough time for the afternoon of sightseeing and shopping that we had planned. When I booked I informed the company that I am vegan. However on arriving at our hotel, running late again, (15 minutes before dinner so there was no time to shower or change) there was no vegan option. I spoke to the restaurant manager who had not received any notification regarding this. The chef was able to prepare a vegan burger and fries but I couldn’t have a starter as the soup contained dairy so I had a two course meal rather than three courses and I had to wait for it to be prepared so my husband had finished his meal by the time it arrived. When we boarded the coach on Sunday for our day at the Tower of London I was dismayed to hear that the time allocated around the Tower was three hours and not the four to five hours that I had enquired about prior to booking. Once again we arrived late. We had barely two and a half hours at the Tower and had to leave part way through a tour. All in all, over the two days, our time around London and the Tower amounted to four and a half hours in total. I asked for a refund and was offered £30 off our next booking. Needless to say there will be no next booking. The company refused to give us any other compensation option.
27-12-2022
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Michelle Dudley
Don't use this company once have your money customer service counts has that is it I have never felt so bad after a teip
27-05-2022
