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Helplines, Gambling Instructors, Counselors

National Gambling Helpline, GamCare

GamCare's National Gambling Helpline is a UK-based service that provides support and advice to individuals who are struggling with problem gambling. Their team of counselors and gambling instructors are available 24/7 to offer confidential guidance and help individuals take steps towards recovery. As a part of the healthcare and medicine industry, GamCare plays an important role in the public sector and society, promoting responsible gambling practices and raising awareness about the potential risks associated with gambling. Their services are an important resource for those seeking help and support in this area of culture, entertainment, and events.

Introduction to National Gambling Helpline, GamCare

GamCare is a non-profit organization founded in 1997 in London, England. Its main purpose is to provide support and advice for individuals who are affected by problem gambling. The organization is unique because it offers a range of services to help people before, during, and after they become addicted to gambling. GamCare has a team of specialized counselors and instructors who are trained to provide assistance and guidance to individuals struggling with gambling addiction.

Services & products

GamCare provides a range of services to help individuals who are affected by problem gambling. These services include counseling, support groups, and educational resources. The organization also offers training programs for healthcare professionals, public sector workers, and others who may come into contact with individuals with gambling addiction.

Location

GamCare is located in the heart of London, on Saffron Hill, which is a bustling area that is home to a number of businesses and entertainment options. The area is easily accessible by public transportation, with the closest options being the Farringdon, Chancery Lane, and City Thameslink stations, all within a 10-minute walk from the office.

Benefits

Customers should choose GamCare because it is a well-respected and reliable organization that has been providing support for over 20 years. The team of counselors and instructors are highly trained and experienced in providing assistance to individuals struggling with gambling addiction. In addition, GamCare offers a range of services to help individuals before, during, and after they become addicted to gambling, which sets it apart from other organizations in the same industry.

Good to know

Customers should be aware that GamCare is a non-profit organization and therefore relies on donations and funding to continue providing its services. In addition, while GamCare provides a range of resources and support for individuals with gambling addiction, it is not a substitute for professional medical or psychiatric care.

Reviews

GamCare has received positive reviews from customers who have used its services. Customers have praised the organization for its knowledgeable and supportive counselors, as well as the range of resources available to help individuals with gambling addiction. Overall, customers feel that GamCare is an invaluable resource for those struggling with gambling addiction.

Amenities

  • amenity
    online support
  • amenity
    trained staff
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What is your approach to counseling and how do you tailor it to each client's needs?

Our approach to counseling is person-centered which means we focus on the individual's unique needs, concerns, and goals. Our counselors use evidence-based practices and techniques to help clients overcome their challenges. We tailor our counseling sessions to each client's needs by using a collaborative approach that involves active listening, empathy, and understanding. We work with clients to identify their strengths, weaknesses, and preferences to create a personalized treatment plan that meets their specific needs.

What are your fees for counseling services and do you accept insurance?

Our counseling services are free of charge to anyone affected by gambling-related harm in the United Kingdom. We do not accept insurance as we are a non-profit organization funded by the gambling industry. Our services are confidential, and we strive to make them accessible to everyone who needs them.

What types of games do your instructors teach?

We do not provide instructors or teach any gambling games. We are a helpline and counseling service for anyone affected by gambling-related harm in the United Kingdom. Our services are confidential and free of charge.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7, every day of the year. Our trained and experienced helpline staff are available to provide emotional support, information, and advice to anyone affected by gambling-related harm in the United Kingdom. We also offer webchat and email support for those who prefer to communicate online.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are trained and experienced in handling various types of issues related to gambling harm. We provide ongoing training and support to ensure that our staff are equipped with the knowledge and skills to provide effective support and advice to anyone who contacts us. We also have specialist teams available for specific issues such as debt, mental health, and family and relationship problems.

Reviews

  • Raminta Diliso

    27-04-2023
  • Maggie Stewart Dickenson

    Well of course I will give it 5 stars. I work here and I wholeheartedly believe in what I do.

    27-03-2023
  • Lee C

    27-08-2022
  • Mark Taylor

    I played £40 on gala bingo app and and didn't win nothing even when i play 10p i win 2p if that not a scam i don't know what is i never am unlucky on other game apps so i feel its rigged its profits for them and a lose for a consumer this gambling club are unfair and a scam and i want my say i recommend everyone to try heart bingo its free on sundays not like gala i think fair bingo is when you should win something after spending alot if they cannot reward then it proves its a scam and i have won on mecca and heart bingo so it just go to show i can win but ive noticed alot of gamcare arcade machines never win even in arcades i feel they don't let you win and its profits for them because why does 50p game cost so much but max can win in arcade is 20p when you bet 10p seems unfair.

    27-06-2022
  • Magdalena Mazurkiewicz

    27-06-2022
  • Isla Islahudin abu

    27-05-2022
  • Chris jones

    Helpful advice and support for people who compulsively gamble to excess. I have had to use this service regularly. The helpline advisors always listen and understand your situation. They are very supportive and I have to thank the staff for helping me through some difficult times!!!

    27-05-2021
  • Megan Pengelly

    27-05-2020
  • Thao Nguyen

    27-05-2018