National Express (Stansted Airport)

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Reviews

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  Bartek Domżalski

  (Translated by Google) !!!!Attention!!!!! !!!!Warning!!!!! EN Do not buy tickets through an intermediary, especially Ryanair. You buy tickets for the journey 24 hours before the flight, but without a guarantee of a place on the bus. The result is waiting a few hours at the bus stop, and then when you manage to get on, the driver will kick you off the bus, because suddenly people with priority will come, i.e. those who have bought a ticket for a specific hour. As a result, we had to use a taxi service at the cost of £25 per person. I DO NOT RECOMMEND!!!!!! ENG Do not buy tickets through an intermediary, especially Ryanair. You buy tickets for the journey 24 hours before the flight, but without a guarantee of a place on the bus. The result is waiting a few hours at the bus stop, and then when you manage to get on, the driver will kick you off the bus, because suddenly people with priority will come, i.e. those who have bought a ticket for a specific hour. As a result, we had to use a taxi service at the cost of £25 per person. I DO NOT RECOMMEND!!!!!! (Original) !!!!Uwaga!!!!! !!!!Warning!!!!! PL Nie kupujcie biletów poprzez pośrednika, tym bardziej Ryanair. Kupujecie bilety na przejazd 24h przed lotem, jednak bez gwarancji miejsca w autobusie. Wynikiem jest oczekiwanie pare godzin na przystanku, po czym kiedy uda się już wsiąść to kierowca wywali was z autobusu, bo nagle przyjdą osoby z pierszeństwem, czyli te które kupiły bilet na konkretną godzinę. Wynikiem było konieczność skorzystania z usługi taksówkarza w cenie £25 od osoby. NIE POLECAM!!!!!! ENG Do not buy tickets through an intermediary, especially Ryanair. You buy tickets for the journey 24 hours before the flight, but without a guarantee of a place on the bus. The result is waiting a few hours at the bus stop, and then when you manage to get on, the driver will kick you off the bus, because suddenly people with priority will come, i.e. those who have bought a ticket for a specific hour. As a result, we had to use a taxi service at the cost of £25 per person. I DO NOT RECOMMEND!!!!!!

  20-05-2023
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  inmaculada Arce

  Do not buy tickets online in advance. They charge you a fee for buying tickets in advance but then people queuing at the airport can pay for the ticket directly there without a fee and steal the seat that you already booked letting you wait for the next bus. National Express you should look into this.

  20-05-2023
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  Sely Pugi Delli

  (Translated by Google) Not punctual, absolutely insufficient service after an hour of waiting I had to take an uber to go to the airport otherwise I risked missing the plane (Original) Non puntuali, assolutamente insufficiente il servizio dopo un ora di attesa ho dovuto prendere un uber per andare in aeroporto altrimenti rischiavo di perdere l'aereo

  13-05-2023
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  Simona Calia

  (Translated by Google) Excellent bus transport service from Stansted airport. We bought a return ticket in a box inside the airport. The lady was very kind and helpful and gave us all the necessary information. Buses leave every half hour. We traveled from Stansted airport to Stratford station, where we took the underground to reach our hotel in Paddington. The buses are new and modern with mobile phone charging sockets under each seat. Advised. (Original) Ottimo servizio di trasporto in autobus dall'aeroporto di Stansted. Abbiamo acquistato un biglietto andata/ritorno in un box all'interno dell'aeroporto. La signora è stata molto gentile e disponibile e ci ha fornito tutte le informazioni necessarie. I bus partono ogni mezz'ora. Noi abbiamo viaggiato dall'aeroporto di Stansted alla stazione di Stratford, dove abbiamo preso la metropolitana per raggiungere il nostro hotel a Paddington. Gli autobus sono nuovi e moderni con prese per la ricarica dei cellulari sotto ogni sedile. Consigliato.

  06-05-2023
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  Justyna Staszczak

  we were given a map with the wrong place for the coach to depart...we missed our flight

  27-04-2023
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  Bruna

  We bought tickets for the stansted express at the airport kiosk and the lady that served us was so lovely, she told us about the deal they had (buy 3 for 2) and it worked perfectly for us!! We saved 20£ Thank you

  27-04-2023
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  A. Mesgar

  Like always in life, once something goes wrong people complain, but 80 % these busses running very well ! Thanks to the driver who was very kind and told us to tell him if bus air-conditioning is too hot or too cold and that it has a toilet somewhere in the back ! Fast and convenient ! In peak season I guess will be more waiting time ! Enjoy ! If booking through Ryan air, you won't get you eTicket instantly, it took an hour to receive it for me. You don't need to print it out, even it says in the email don't worry about that and yes it's 20 % cheaper than booking directly through national express !

  27-04-2023
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  Samuel Besseron

  (Translated by Google) Punctual (Original) Ponctuel

  27-04-2023
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  Niccolo BIGALLI

  Don't bother to book the ticket as they don't care anyway. Had a booking for 1.20pm, they let the bus go in overbooking by accepting walk in reservations and penalised whoever had a booking before delaying the arrival in central London. No apologies no refund bad customer service, will not use their services again

  27-04-2023
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  Jan Voßkühler

  (Translated by Google) Hello everyone, I cannot share the very bad reviews. Drive: Stansted - Golders Green - Stansted on the A6 Outward journey: we booked the return ticket at the machine in London Stansted. 2 people £44 We then quickly got to the bus and got in line. When the bus is full you have to wait for the next one about 20-30 min. Return: So we had an open return ticket. This is valid for 3 months. It is important to note that the buses can also be full here and you will not be able to get a seat at the airport. So be sure to reserve a seat. Bad: the seat reservation did not work via the app. Good: I was even able to book a seat outside of opening hours via the emergency line. The lady was still very friendly even at 10pm. We went early because of the bad reviews. Unfortunately, the first bus we met at 6:40 had no more space. (Wasn't bad, this was just an additional option) The next bus 7:20 (full according to app and emergency line) However, the bus driver picked us up on site because the bus was only half full and we were standing at the last stop in Golders Green. 7:50 would have been our reserved time/seat. The buses are usually there about 10 minutes before departure. Important, take a moment to read the instructions on the tickets or in the app, then there will be no problems (Original) Hallo zusammen, ich kann die sehr schlechten Bewertungen nicht teilen. Fahrt: Stansted - Golders Green - Stansted mit der A6 Hinfahrt: wir haben in London Stansted am Automaten das Hin und Rückfahrticket gebucht. 2 Personen 44£ Wir sind dann zügig zum Bus und haben uns angestellt. Wenn der Bus voll ist, muss man auf den nächsten warten ca. 20-30 min. Rückfahrt: Wir haben somit ein Open Return Ticket gehabt. Dies ist für 3 Monate gültig. Wichtig beachtet auch hier können die Busse voll sein und ihr bekommt keinen Platz mehr zum Flughafen. Deshalb unbedingt einen Platz reservieren. Schlecht: über die App hat die Sitzplatzreservierung nicht funktioniert. Gut: Sogar außerhalb der Öffnungszeiten habe ich über die Emergency Line ein Platz buchen können. Die Dame war selbst um 22:00 noch sehr freundlich. Durch die schlechten Bewertungen haben wir uns früh auf den Weg gemacht. Der erste Bus 6:40 den wir angetroffen haben hatte leider keine Platz mehr. (War nicht schlimm, dies war nur eine Zusatzoption) Der nächste Bus 7:20 (laut App und Emergency Line voll) Vor Ort hat der Busfahrer uns aber mitgenommen, da der Bus nur halb voll war und wir an der letzten Haltestelle in Golders Green standen. 7:50 wäre unsere reservierte Zeit / Sitzplatz gewesen. Die Busse sind meist schon ca 10. Min vor Abfahrt da. Wichtig, beschäftigt euch kurz mit den Hinweisen auf den Tickets oder in der App, dann kommt es zu keinen Problemen

  27-04-2023