Nathans Leather Goods
Nathans Leather Goods is a company based in Godalming, England. They specialize in leather repair services and offer a variety of household services. In addition, they also have a selection of Christian books available for purchase. Nathans Leather Goods is a great option for those looking for quality leather repair services and shopping for household items.
Introduction to Nathans Leather Goods
Nathans Leather Goods is a family-owned business that has been operating for over 50 years. The company was established with a mission to provide quality leather repair services to the local community. Over time, Nathans Leather Goods has expanded its services to include a range of leather goods such as belts, wallets, bags, and shoes. What makes this company unique is its commitment to providing personalized customer service and attention to detail in all its services.Services & products
Nathans Leather Goods offers a range of leather goods and services, including leather repair services, customized leather products, and a collection of high-quality leather goods. Customers can choose from a variety of leather products like bags, belts, wallets, and shoes. The company also offers personalized services for those looking for unique and customized leather products.Location
Located in Godalming, Nathans Leather Goods is situated in a busy shopping area with a mix of local businesses and high street chains. The area is known for its quaint shops, cozy cafes, and restaurants. Customers can expect a unique shopping experience while visiting Nathans Leather Goods. The shop is easily accessible by public transportation, with the closest options being Godalming Railway Station (0.6 miles), Farncombe Railway Station (1 mile), and Milford Railway Station (2 miles).Benefits
Customers should choose Nathans Leather Goods for its excellent customer service, attention to detail, and high-quality products. The company has a team of experienced and skilled craftsmen who take pride in their work and ensure that each product is made to perfection. Nathans Leather Goods also offers competitive prices, making it an affordable option for those looking for quality leather goods.Good to know
Customers should be aware that Nathans Leather Goods also offers a range of Christian book stores and household services. These services are also provided with the same level of attention to detail and quality as the leather goods and repair services.Reviews
Customers rave about the excellent customer service, attention to detail, and high-quality products offered by Nathans Leather Goods. Customers are impressed by the company's commitment to personalized service and the skilled craftsmanship of the team. Overall, customers highly recommend Nathans Leather Goods to anyone looking for quality leather goods and repair services.Amenities
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bookmark
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gift card
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booklight
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free pickup
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free delivery
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on-site repair
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leather cleaning
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leather restoration
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leather protection
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customization
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re-coloring
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repair kit
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expert advice
FAQ
What types of leather products do you repair?
We repair a variety of leather products such as handbags, wallets, belts, and shoes. We use high-quality materials to ensure a lasting repair.Do you offer any guarantees or warranties on your repairs?
Yes, we offer a 6-month guarantee on all of our repairs. If you experience any issues with the repair within 6 months, we will fix it free of charge.How long does the repair process typically take?
The time it takes to repair a leather product depends on the extent of the damage. However, we typically complete repairs within 1-2 weeks.Do you have a selection of study materials such as Bible study guides?
No, we specialize in leather repair services. We do not carry any study materials such as Bible study guides.Do you offer any services such as gift wrapping or personalization?
No, we do not offer gift wrapping or personalization services. We focus solely on providing high-quality leather repair services.Reviews
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Nick Sturrock
Took a bag in for repair to its leather handles in June 2022, was told it was fixable and we discussed what needed doing, however for some reason staff member didn't take my details to contact me although I did WhatsApp them a photo of the shoulder strap which was still at home, so technically they had my details on day 1. I was expecting this repair to take a few weeks at most. Popped back in several times over the next weeks, and then months (and left my contact details more than once) only to see that my repair was unstarted, and to be told that they were 'still awaiting the leather' to repair the simple handle straps. Finally gave up and went to collect the bag in February 2023 and was told 'we couldn't get the leather to do the job'. They didn't contact me once. Firstly it's staggering that a shop that claims to do bag repairs can't get leather to repair two simple straps on a leather holdall, and secondly to not contact a customer awaiting a repair even once throughout the 7 months the bag was in their posession is unforgiveable. Very poor service one way or another, which is a shame as the staff seem to be very pleasant and generally helpful. If you have a repair to be done, go elsewhere.
28-02-2023 -
Jenny Holden
Mike Elkin offered some of the best Customer Service that I have experienced for a long time. I bought a pair of slippers at the Ascot Christmas Fair in November and, on opening them at home, I had one size 9 and one size 11. Of course, Mike refunded my money the next day but there were sadly no slippers left to purchase. A couple of weeks later, he personally delivered the new pair, which were to be a Christmas present, to my home. Sadly at Christmas, the slippers didn’t fit the recipient and the ever helpful Mike, collected them on his way to work in January and refunded me again !!! So I never visited the shop and never made a purchase but Mike was so helpful throughout. Definitely service “over and above the call of duty !” Thank you.
28-02-2023 -
Jane Crowson
Excellent customer service from Mike Elkin at Nathans Leather Goods & Gifts. I purchased a gentleman's belt which developed an issue. A replacement was posted, no quibble! Really heartening how well this was handled. Thank you.
29-01-2023 -
Audrey G
My sister, visiting from Canada, wanted her travel case repaired. The shop guy spent time checking out the possibility of repair, taking the case apart etc. The case was not repairable. He made no charge for all the time he'd spent despite my sister not buying anything from the shop. He could not have been more helpful.
29-05-2022 -
Miranda O'Brien
Great place for bags and luggage. Friendly and helpful. Keep going.
29-05-2022 -
Dead Squirrel
Bought a wallet that has lasted a few years. Made to feel very unwelcome in the store and the member of staff couldn't wait to get rid of me. Awful.
29-05-2022 -
Christopher Hunt
Great service and good selection of bags, easy to found just off the High Street.
29-05-2020 -
Jamie Elkins
29-05-2020