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Transcription Services

My Virtual Sidekick

My Virtual Sidekick is a company based in Southampton, England that specializes in providing transcription services and IT & E-Commerce solutions. They are dedicated to helping businesses streamline their operations and improve their productivity through their innovative services. With a team of experienced professionals, My Virtual Sidekick is committed to delivering high-quality results and exceptional customer service.

Introduction to My Virtual Sidekick

My Virtual Sidekick is a young and dynamic company based in Southampton, England. The company was founded in 2018 with the goal of providing top-notch transcription services to the IT and E-Commerce industries. What makes this company unique is their commitment to providing personalized and efficient services to their clients.

Services & products

My Virtual Sidekick offers a wide range of transcription services to their clients. These include audio and video transcription, captioning, and translation services. They also provide virtual assistance, data entry, and project management services. Customers can buy these services in packages or as standalone services.

Location

My Virtual Sidekick is located on St John's Road in Hedge End, Southampton. The area is a bustling commercial hub with a variety of businesses ranging from small shops to large corporations. The location is easily accessible by public transportation, with the nearest bus stop, Hedge End, being just a 2-minute walk away. The nearest train station, Hedge End Station, is approximately 1.5 miles away, and the Southampton Airport is about 5 miles away.

Benefits

Customers should choose My Virtual Sidekick because of their commitment to providing personalized and high-quality services. The company takes the time to understand the needs of each client and tailors their services accordingly. They also offer competitive pricing and quick turnaround times.

Good to know

Customers should be aware that My Virtual Sidekick is a small company and may not offer the same range of services as larger transcription companies. However, they make up for this with their personalized approach to each project.

Reviews

Customers have praised My Virtual Sidekick for their excellent communication, quick turnaround times, and attention to detail. They have also been praised for their competitive pricing and personalized approach to each project.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    internet access
  • amenity
    software
  • amenity
    security system
  • amenity
    backup system
  • amenity
    quality assurance
  • amenity
    editing
  • amenity
    proofreading
  • amenity
    file conversion
  • amenity
    data entry
  • amenity
    technical support
  • amenity
    customer service

FAQ

What types of audio or video files do you support for transcription?

We support a wide range of audio and video files for transcription, including MP3, WAV, AIFF, MP4, and many more. We can also work with files from online platforms like YouTube and Vimeo.

What is your turnaround time for completed transcriptions?

Our standard turnaround time for transcriptions is 48-72 hours, but we also offer expedited options for faster delivery. Our team works efficiently to ensure that all transcriptions are completed accurately and on time.

How do you ensure the accuracy of transcriptions?

We have a team of experienced transcriptionists who use advanced software and tools to ensure the accuracy of transcriptions. We also have a quality assurance process in place to review each transcription before it is delivered to the client.

Do you offer verbatim or edited transcriptions?

We offer both verbatim and edited transcriptions, depending on the client's needs. Verbatim transcriptions include every word spoken in the audio or video file, while edited transcriptions are cleaned up to remove filler words and repetitions for a more polished final product.

What is your pricing model for transcription services?

Our pricing model is based on several factors, including the length of the audio or video file, the turnaround time, and the level of transcription required (verbatim or edited). We provide transparent pricing upfront so that clients know exactly what to expect before beginning a project.