Featured image
Energy Suppliers

My Utility Genius

My Utility Genius is a company based in Harrow, England that specializes in energy suppliers and resources. They are dedicated to providing their clients with the best energy solutions to meet their needs.

Introduction to My Utility Genius

My Utility Genius is a UK-based company that was founded with the purpose of helping customers save money on their energy bills. The company was established in 2014 by a team of energy experts who wanted to simplify the process of switching energy suppliers. What sets My Utility Genius apart from other energy comparison websites is its bespoke approach to finding the best deals for customers. The company uses advanced technology to tailor its services to each customer's individual needs.

Services & products

My Utility Genius offers a range of services to help customers save money on their energy bills. These services include energy comparison, switching, and management. Customers can use the company's website to compare energy suppliers and find the best deals. My Utility Genius also offers a free switching service, which takes the hassle out of changing energy suppliers. Additionally, the company provides ongoing energy management support to help customers reduce their energy usage and save even more money.

Location

My Utility Genius is located in Harrow, a suburban town in north-west London. The area is home to a diverse range of businesses, from independent shops and restaurants to large retail chains. Customers can expect to experience a bustling and vibrant town center, with plenty of amenities and entertainment options. The company is conveniently located just a few minutes' walk from North Harrow tube station, which is served by the Metropolitan line. Other nearby public transportation options include the H9, H10, and H12 bus routes.

Benefits

Customers should choose My Utility Genius because of the company's commitment to providing personalized energy solutions. Unlike other energy comparison websites, My Utility Genius takes the time to understand each customer's unique needs and preferences. This means that customers can be confident they are getting the best possible deal on their energy bills. Additionally, the company's ongoing energy management support can help customers save even more money in the long run.

Good to know

Customers should be aware that My Utility Genius is an independent energy comparison website. This means that the company is not affiliated with any particular energy supplier, and is therefore able to provide unbiased advice to customers. Additionally, My Utility Genius is committed to transparency and customer service, and is always happy to answer any questions customers may have.

Reviews

Customers have praised My Utility Genius for its user-friendly website, excellent customer service, and personalized approach to finding energy deals. Many customers have reported significant savings on their energy bills after switching suppliers with the help of the company. Overall, My Utility Genius has received overwhelmingly positive reviews from satisfied customers.

Amenities

  • amenity
    renewable energy
  • amenity
    energy efficiency
  • amenity
    online bill payment
  • amenity
    smart meter
  • amenity
    green energy

FAQ

What types of energy plans do you offer and what are the rates?

We offer a variety of energy plans including fixed-rate, variable-rate, and renewable energy plans. Our rates vary depending on the plan chosen and the location of the customer. We provide transparent pricing information on our website and are happy to answer any questions about our rates.

Are there any hidden fees or additional charges not included in the advertised rates?

No, we do not have any hidden fees or additional charges not included in the advertised rates. We believe in transparent pricing and providing our customers with all the information they need upfront.

What is your customer service response time and available support options?

We pride ourselves on our customer service and aim to respond to all inquiries as quickly as possible. Our support options include phone, email, and live chat during business hours. We also provide an online account management portal for customers to manage their accounts and view their energy usage.

How do you ensure reliable and consistent energy supply to customers?

We work with a network of energy providers to ensure a reliable and consistent energy supply to our customers. Our providers are carefully vetted and meet our high standards for reliability and customer service. We also invest in the latest technology and infrastructure to monitor and maintain our energy supply.

What steps do you take towards sustainability and renewable energy sources?

We are committed to sustainability and reducing our carbon footprint. We offer a range of renewable energy plans, including solar and wind power, to help our customers reduce their environmental impact. We also invest in renewable energy projects and work with our providers to increase the amount of renewable energy in our supply mix.