My Pets Vets
My Pets Vets is a company based in Leigh, England that specializes in providing emergency veterinarian services for pets. With a focus on high-quality care and compassionate treatment, My Pets Vets is dedicated to ensuring that pets receive the medical attention they need when they need it most. Whether it's a routine check-up or a life-threatening emergency, the team at My Pets Vets is committed to providing the best possible care for every pet that comes through their doors.
Introduction to My Pets Vets
My Pets Vets is a veterinary practice located in Leigh, England. The company was established with the aim of providing high-quality veterinary care to pets in the area. The practice has a team of experienced and qualified veterinarians who are passionate about animal health and welfare. What makes My Pets Vets unique is their emergency veterinarian services, which provide urgent care to pets in need, even outside of regular business hours.Services & products
My Pets Vets offers a range of services to keep pets healthy and happy. These include routine check-ups, vaccinations, dental care, and behavioral consultations. In addition to these services, the practice also provides surgical procedures, such as spaying and neutering, as well as emergency care for pets in need. Customers can also purchase pet food, medication, and other supplies from the on-site store.Location
My Pets Vets is located in the Moss Industrial Estate in Leigh, England. The area is known for its mix of residential and commercial properties, with many businesses operating in the estate. Customers can expect to find a variety of shops, restaurants, and other services in the area. The practice is easily accessible by public transportation, with the Leigh bus station, Leigh train station, and Atherton train station all within a 3-mile radius.Benefits
Customers should choose My Pets Vets for their emergency veterinarian services, which are available 24/7. The practice also has a team of experienced and qualified veterinarians who are passionate about animal health and welfare. Additionally, the on-site store offers a convenient option for customers to purchase pet food, medication, and other supplies.Good to know
Customers should be aware that My Pets Vets operates on an appointment-only basis. It is recommended to call ahead to schedule an appointment to ensure that a veterinarian is available to see your pet.Reviews
Customers have praised My Pets Vets for their compassionate and professional care. Many have noted the convenience of the emergency veterinarian services, as well as the knowledgeable and friendly staff. Overall, customers have had positive experiences with the practice and would recommend it to others in need of veterinary care.Amenities
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on-call service -
pet-friendly facility
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online appointments
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telemedicine
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in-house lab
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surgery suite
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x-ray machine
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ultrasound
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pharmacy
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grooming services
FAQ
What are your hours of operation for emergency veterinary services?
Our emergency veterinary services are available 24/7, including weekends and holidays. We understand that emergencies can happen at any time, so we are always ready to provide immediate care for your pets.Do you have on-site diagnostic equipment such as x-rays and ultrasound machines?
Yes, we have state-of-the-art diagnostic equipment on-site, including x-rays and ultrasound machines. This allows us to quickly and accurately diagnose your pet's condition and provide the necessary treatment.What types of emergency cases do you handle?
We handle a wide range of emergency cases, including but not limited to trauma, respiratory distress, poisonings, seizures, and gastrointestinal emergencies. Our experienced veterinarians are equipped to handle any emergency situation your pet may be facing.How are emergency fees calculated and what payment options are available?
Emergency fees are calculated based on the level of care required for your pet's emergency situation. We offer various payment options, including major credit cards, cash, and pet insurance. We understand that emergency situations can be stressful, and our staff will work with you to determine the best payment option for your situation.Do you have any after-care services for pets recovering from emergency treatment at your facility?
Yes, we offer comprehensive after-care services for pets recovering from emergency treatment at our facility. This includes follow-up appointments, medication management, and any necessary rehabilitation or therapy. Our goal is to ensure your pet makes a full recovery and returns to their normal, healthy self.Reviews
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Susan Leonard
Terrible service app at 11am today. THEY GOT IT WRONG and treated ME like i was wrong. And even hung up on me. No APOLOGY for their ERROR just 100% snotiness. Dont even deserve 1 star ...avoid avoid avoid
15-06-2023
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Mike Critchley
21-05-2023
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Barbara Scott
My pup has been in and out with eye problems we see the vet Kurt and he is so caring with her which makes her so relaxed would highly recommend this practice.
18-04-2023
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Feddy Wheat
Weighing the good with the bad, I can speak for both sides. On one hand, my darling jack russel frequented here and took her last breath in these very walls. The best way to describe her was feral, could not be near anything unfamiliar and just a raging ball of nervous aggression. We always called ahead to prep the poor team, but Meg was always handled with respect and not stressed out. Now, I have a kitten. He's the most placid thing ever and the vets love him. He reportedly got plenty cuddles after his neutering, but a few things I had been unhappy about. One, I was charged more than I was quoted to purchase the kitten pack for him. Two, I called the vets to ask a simple question about treating a minor condition at home. The receptionist insisted I brought him in for an appointment, then when booking me she casually said "Oh, you could bring him today, in the evening? Aim for sevenish?" and I agreed. Big mistake, this made it an emergency consultation and I'm charged fifty pounds for it! The vet was the first vet that my kitten didn't like, and the vet made no attempt to assure or calm him. No hissing or anything, just hiding in my arms. I couldn't afford my bill, and the receptionist was very apathetic. When I asked to take off a relieving gel,, I was told that the point of my visit was to help my cat so it was 'pointless' to not get it him. After calling around, I was able to borrow the money, and took the medicine from the receptionist. Something good about the vet is that dogs are seperate from smaller animals, but on that particular evening, a vet decided to provoke a muzzled rottweiler, playfully letting the dog growl and bark and lunge. This was fine, but where customers line up to pay is in the dog waiting room so my kitten (who doesn't normally mind dogs) was extremely stressed and stayed in a defensive, crouched position in his carrier even when we got home, and wasn't himself for the rest of the night, clearly spooked. So, all in all, it's a good vets, but it needs more transparency with money. I get you need to make money, but if this is a transactional relationship you need to be transparent. And don't be stupid and spook clients half to death.
18-04-2023
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Reece Kelly
18-03-2023
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Gary Simpson
Went here and was quoted £250 from Lloyd for something and so I accepted that, I was told to bring him back Monday 06/03/23 at 9.30 so I did. I had to come out of work, go home, pick my dog up, take him there to be told off his wife Caroline, it's £650, because I was there and had already taken time off work I felt I had no choice. On my way home I tried to ring them because I was unhappy about it but they never answered the phone. Caroline rang me back and told me it had been done and when I explained I left a message on their answerphone she said they never got it. Shame on you ! Tell you one price and then when you go to have it done, want double. NEVER AGAIN WILL I USE THIS VETS !
18-03-2023
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Jonathan Lane
Yesterday was not the best day as we lost are dog, but they staff where amazing we was refused at few other vets and when we rang here the women was more than happy to help use in an emergency........when arrived they was very good with use and helped use in an awful time, amazing vets and u could tell they cared more for the animals than the money !!!!! Will say to any one in future about this vets.
18-03-2023
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megan keely
18-02-2023
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Jane Grime
A big thanks to all the team, they not only give pets the best possible care but all staff, including the receptionists are always on hand to guide you through, listen to your concerns and comfort.
18-01-2023
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Tracy Howell
By far he best vets I’ve ever visited..
18-01-2023
