Muswell Hill UOE Store & Post Office

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Reviews

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  Tamara Swerner

  27-04-2023
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  Jal Mohman

  Place needs double the staff. Queue is nearly always incredibly long with an average 20 minute wait. Wish there was another post office near.

  27-03-2023
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  Paul Cotsen

  As a word of warning. This place is very popular and gets extremely busy at times with long queues outside on the pavement due to the excellent service. UOE offers all the regular Post Office counter-service along with printing, and digital photographs, foreign currency and I believe even National Express tickets. It seemed to be very busy at times during the worst of the pandemic, with long queues possibly due to the increase in home shopping and online purchases that need to be sent or collected.

  27-03-2023
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  tracy lindsey

  I had made a mistake in my selection at the post office and the kindest nicest guy helped me to correct it. So pleasant and patient. Look out for Luke. He needs the accolade of going out of his way to help in a world that sadly lacks people of his calibre. Thank you Luke so much.

  27-03-2023
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  Charles London

  The usual massive que out of the door Poor service but nice staff as ever it’s not their fault . Yet more high level mismanagement. The Post office will go out of business at this rate . I tend to use the PO by Bounds Green tube ( yes a private shop so you won’t be surprised when the main PO closes) Rarely a que but had to send a DHL parcel on the way ( no que there ! ) When only 2 out of 4/ 5 tills are open on the busiest day it tells a story. Thanks for the reply but you cant deal with the basic fact of a lack of staff.( and never have done ) There was a guy pottering around with greeting cards. Yes he is not part of the counter staff but why not train him up for peak times or is that too difficult ?? I will now get the bus to Bounds Green rather than put up with the poor service times.

  27-02-2023
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  Matty B

  What’s with the consistent rude and curt attitude towards customers in this branch recently? It’s quite disrespectful and disturbing.

  27-02-2023
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  Anna Gradil

  Be prepared to pay £1.8 for an evri shipping label

  27-01-2023
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  danuel damien

  Where do I begin. Thought i’d pop into the branch today to post some parcels, even though there were no queue and it didn’t seem like it was a tough morning for the staffs in general, I was greeted horribly by this staff named Chris! His behaviour was outrageous, as if he owed me a favour because I had no knowledge in the service options I potentially had for my parcel. How can someone who works there, who’s job is to inform all customers with the multiple options of delivery, give professionalism at all times and make sure they greet all customers who do not show any form of negativity behaviour towards any staff, be so incompetent in doing their job?! You can tell he is a man who is very easily irritated and frankly, a man who needs to be schooled on how to talk to customers. Before me, an elderly person who had difficulty hearing, was asking for stamp information and you can here him mutter under his breath saying “jheez some people” whilst rolling his eyes, as if he had something better to do? It is his job to serve the customers and provide them with excellent service at all times and frankly, a man of his character should never be dealing with customers who can’t differentiate between personal mood and professional one. Whilst all that happening, I also had noticed him scream at a young, small south asian girl whom i’m assuming is one of his colleagues, because she asked him a question in regards to pounds? everyone in store heard this conversation and even his colleagues that were next to him, serving on tills looked at him in shock and disgust of his behaviour, all this whilst he had a customer at his counter and yet he couldn’t display professionalism once again. It had to be my luck to have landed him as my server otherwise I would have chosen to be served by the young lady who was at the till today instead but anyways, I will be taking it up with the head office and writing in to them and be making sure this is heard because this must not be the first time this man has been like this. Really awful.

  27-12-2022
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  redpandapug family

  Chris is always helpful and cheerful!

  27-11-2022
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  Benjamin Emberson

  God awful service. I don't expect silver standard, but manners and general behaviour surely should come with the job? gone are the days of community but hello to idle staff members with the weight of the world upon them and then you, once you've had to interact with them.

  27-11-2022