MowDirect
MowDirect is a company based in Sandy, England that specializes in providing services related to Tractor Repair Shops, Lawn Mower Stores, Cars, Boats & Motorcycles, and Shops & Shopping. Their expertise in these areas has made them a trusted name in the industry. MowDirect is committed to providing quality services to their customers.
Introduction to MowDirect
MowDirect is a UK-based company that was founded in 1999. Their aim is to provide customers with the highest quality garden machinery at the most competitive prices. They have since grown into one of the largest suppliers of garden machinery in the UK. What makes MowDirect unique is their extensive knowledge of garden machinery and their commitment to providing exceptional customer service.Services & products
MowDirect offers a wide range of garden machinery including lawn mowers, chainsaws, hedge trimmers, and leaf blowers. They also offer a range of tractor repair shops for those in need of repair services. In addition, they have a selection of cars, boats, and motorcycles for sale, making them a one-stop-shop for all outdoor machinery needs.Location
MowDirect is located in Sandy, England. The area is known for its beautiful countryside, and it is not uncommon to see farmers and gardeners tending to their land. The town has a variety of small shops and businesses, including several other lawn mower stores. The nearest public transportation options are Sandy Railway Station (1.1 miles), St Neots Railway Station (4.4 miles), and Biggleswade Railway Station (4.8 miles).Benefits
Customers should choose MowDirect because of their extensive knowledge of garden machinery and their commitment to providing exceptional customer service. They offer a wide range of products at competitive prices and have a team of experts who can advise customers on the best machinery for their needs.Good to know
Customers should be aware that MowDirect offers free UK delivery on all orders over £50. They also offer a price match promise, meaning that they will match the price of any identical product found cheaper elsewhere.Reviews
Customers have praised MowDirect for their excellent customer service and extensive knowledge of garden machinery. They have also been praised for their competitive prices and wide range of products. Overall, customers have found MowDirect to be a reliable and trustworthy company to do business with.Amenities
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free estimate
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certified technician
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parts & accessories
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warranty service
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on-site repair
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delivery
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repair
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parts
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maintenance
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pick-up
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warranty
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online shopping
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free consultation
FAQ
Reviews
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Patrick Copping
WOULD NOT RECOMMEND !! Bought a Tractor Mower for over £2k. The mower is an absolute piece of S&^%! however that is not the problem. I rang Mow Direct, it took me ages to get through to someone, it is very amateurish. Once I finally got through to someone they really did not have a clue what they were talking about. I have had the mower for about 7 days and already had endless issues with it. I have tried to contact Mow Direct to get the mower collected but their customer service options are just pointless. Its not what happens its how you deal with it. I am that close to putting the mower on a flat bed and dropping it off in their reception, however I doubt they would even get the irony and think I was doing them a favour. I suggest staying well clear as their customer service is non existent and the products they sell are very cheap and nasty.
23-05-2023 -
Sam Hawkins
Purchased a HP185 from them, easy to use, speedy delivery apart from the oil bottle leaked whilst in transit and the lawn mower was covered. 20 mins later was brand new again. Apart from that no complaints!
23-05-2023 -
Martin Page
Received what I ordered promptly and all working well, thanks guys!!
13-05-2023 -
Yvette Phillips
Excellent service. Only a couple of issues. The diagrams for the instructions weren't very clear and it was a job to get the machine off the metal pallet without damaging the cutting deck. Perhaps a small re design to allow the wheels to sit on wider runners so that it can be pushed off . Apart from that we are very happy thank you.
13-05-2023 -
Gordon Cribbett
Purchased Mountfield mower online. Arrived promptly at a good price. Pleased with service
13-05-2023 -
Jilly Watson
06-05-2023 -
Derek easton
Purchase experience for the Feider FBT70 Petrol Garden-Shredder | Refurbished Mode was good. However, if this was rated by ofsted, it would be just satisfactory. Unbalanced when starting and moving around. A very long pull cord, so not a simple start. A tacky safety catch and no indicator when full. I'm addition it jams easily. I would not recommend this machine nor indeed purchase it again myself. Lesson learnt.
06-05-2023 -
Peter Hardy
Very fast and efficient service. Electric wheelbarrow is a great product. Would use MowDirect in the future.
06-05-2023 -
Michael cook aka rara
Purchased a ride on tractor mower with a roller, when it arrived and opened once the courier had delivered it and gone it was found that the machine was damaged. We got in touch with the very rude staff at their call handling , and was told to return it and the would arrange the courier to collect it, they collected it once I had got the machine on a pallet and made sure it was secure and off it went back to them. We were informed that a full refund would be issued and would take 3-5 days to show in the bank. The refund was duly issues but a shortfall of £190 ??? I contacted the very rude and unhelpfully staff at their home based call centre to be told that the £190 was the courier charge for the return. Now I am no genius but know some of the uk law and the law stated it is the sellers responsibility to pay for the return of damaged goods no matter what the purchase was. I will update this review once a resolve has been sorted with the shortfall of £190. VERY VERY CHEEKY AVOID
29-04-2023 -
alan newlands
Terrible customer service! Had a fault with a lawnmower i purchased, i have rang, i have emailed, 2 weeks later and no response!
27-04-2023